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tagDiv Member
Christopher is a long time WordPress user. Anything else you need to know is private ;-) I *do not* work for TagDiv, but I've been using their themes since late 2013.
simchris
tagDiv Member

ALSO NOTE:
there is known “redirect virus” in the wild, which actually infects your PC, not your website. SO, be sure to run a full virus scan, cleanup on your PC ASAP!

simchris
tagDiv Member

Site might have been hacked due to bad plugin, server cross site scripting, old version of WordPress (all versions prior to this week’s version are security risk!).

Likely best to
a) scan site with SECURI free scan
b) change ALL passwords NOW
c) reinstall theme and WordPress files completely
d) delete all old un-used plugins, themes
e) disable all plugins except visual composer (make sure VC updated to current version)
f) disable core file editing and XML-RPC via tutorials online for your htaccess file and wp-config.php file.

I know 2 friends whose sites got infected with adult popups due to not keeping updated with various things found to be flawed in WordPress.

Only you can fix your site!

simchris
tagDiv Member

Hi, not sure this helps, but what we did was a generic “news image” with a satellite dish, our site logo, and use this as ‘featured’ image for stories with no actual photo; this way something gets shared on social if story shared, but also on modules where the ghost image does nothing useful and blank spot would not work with module layouts …

simchris
tagDiv Member

Chrome has aggressive caching to speed mobile users and their own caching on the net.

This is normal for modern browsers, not a bug/flaw. And also common with latest versions of PHP with “opcache” turned on.

With Chrome, generally you *will* need to do force-refresh vs normal refresh to get updated content. If your browser caches the old version, it’s the culprit not loading the new files, even if your site is serving updated content.

simchris
tagDiv Member

Newsmag working fine for us with latest WP.
Usually you can try

a) resave permalinks
b) clear all/any caching
c) clear all transients with WP-Optimize plugin

make sure all plugins you are using, which are not included with latest theme version, are updated to work with WP 4.7x. Try disabling everything except visual composer.

Good luck!
( I don’t work here; just trolling for free gingerbread cookies … c’mon nobody has sent me any yet!! 😉 )

simchris
tagDiv Member

a) change passwords
b) reinstall WordPress (delete original files via FTP, do clean install; backup your wp-config.php file
c) delete and reinstall ALL plugins
d) delete and reinstall ALL themes
e) check root public folder for any errant php files; check htaccess file

* once site working, cleanly
** MAKE PERIODIC BACKUPS!
** Update WordPress when it tells you to for security patches
** disable editing of core files, disable XML-RPC, disable password reset option
** scan site once a month with free Securi site scanner
** MAKE BACKUPS!

simchris
tagDiv Member

Well, you can’t “pre-configure” image optimization settings, time to live, opcache, gzip, choice of not using Google fonts or not, limit ads, turn off pulling in “likes” “shares” info, limit ad networks, choosing fast server/hosting with multiple backbone connections, caching plugins, etc., etc. — that can only be done by the webdev.

simchris
tagDiv Member

I use the Yoast SEO plugin to do this when I want to have something other than the ‘featured’ image set as the FB image. 🙂

simchris
tagDiv Member

Note – my California website found in the showcase has not been “re-optimized” — we had server crash, went to backup, then stopped tweaking with mod_pagespeed off, in favor of testing the move to http/2 … but still 89/91 when loading ads on page, with https, and with mod_pagespeed OFF and no caching plugin …. so…. it’s doable even when half-assed like mine are right now 😉

simchris
tagDiv Member

If you’re looking for best speed, consider NOT using *any* Google fonts and switching to my suggested web safe font stack for all devices. Look at the last dozen posts in my long long 2+ year old thread on site optimization found in the docs > tutorials > best of forums …. might prove useful to you someplace 🙂

simchris
tagDiv Member

This issue is most common when WordPress is “installed” via hosting panel vs FTP as the FTPuser, where the directories become “owned” by Apache or similar, and so FTPuser cannot edit/delete/remove.

Your hosting co (or if you have SSH access and know what you’re doing) can “change ownership” permissions on the public folders inside the public root to be “owned” by the FTPuser. (You will need to generally tell them WHO the FTPuser account actually is, not the WordPress admin). Meaning, they will need to know the FTP “user” you are logging in as to your site, to change ownership to that user.

Hope that helped a little!

simchris
tagDiv Member

You cannot edit an existing page created with Visual Composer, such as home page. You need to make *new* page solely with TagDiv Composer.

Also remember to disable VC, clear all caching, resave permalinks, clear transients with WP-Optimize.

simchris
tagDiv Member

The new “speed” method I am recommending for next gen sites is

a) make sure you have images properly optimized, minify style css and main js file once site “designed”
b) make sure your time to live and gzip settings are correct
c) minimize or eliminate loading ANY external resources
d) consider moving to php 7 with opcache
e) consider moving to https + http/2 which serves pages as one compressed packet/bundle via gzip

simchris
tagDiv Member

We use TagDiv Composer on our sites, and very happy with it!

simchris
tagDiv Member

We are not having this issue on our websites.

simchris
tagDiv Member

Theme does not control embedded Facebook posts, as that is loaded via Facebook, and via the OEMBED built in to WordPress. Probably one option is to ensure you manually add the language your site is actually in, within the wp-config.php file, especially if not default “english”…

Language of FB embed is usually based on the person viewing the site browser setting, or in some cases the language of the original FB post with option to translate.

( I don’t work here .)

simchris
tagDiv Member

Normally you’d make the disclaimer a “page” and not a “post”

simchris
tagDiv Member

Well, ideally you should have a copy of the theme you downloaded from ThemeForest for $50 or whatever.

So, why not simply reinstall the portion you broke?

Also good time to learn to make backups prior to editing anything.

Also good time to disable the ability to edit core files via the WP admin, and only edit files on your local PC and then upload via FTP, so you have “versioning” backups to fix problems/mistakes.

if you paid somebody to setup/edit your site, don’t they have back up of what t hey did, and didn’t they give you a zip file of their edited version before uploading on the website you have? That is common practice when paying a third party to edit stuff.

I don’t work here, just some food for thought.

simchris
tagDiv Member

You should address Themeforest support to determine WHY your account got blocked. Fraud? Stolen account? Mis-use and online posting of software (warez) ? What?

I don’t work here, but if you bought the theme from Themeforest, generally you need to work out account issues with them directly. If they say you need to create a new account because your old account was hacked, then you likely need to do so.

Remember you bought the theme from Themeforest, not from TagDiv directly.

( I don’t work here, just some advice. )

simchris
tagDiv Member

Normally you change categories in appearance > menus

Of course you create categories in posts > categories

You might need to be waaaaay more specific in what you’re trying to do and can’t figure out?

simchris
tagDiv Member

Ask your hosting provider to disable mod security — not part of theme.

Check your site via FTP to ensure it was not hacked.

Try changing back to the default WP theme.

Try disabling all plugins by renaming the plugins folder via ftp to xplugins

simchris
tagDiv Member

(and hot tip – start using php 7 + https + http/2 — this is the nextgen optimization method for ALL sites … wicked fast as the entire page loads as one encrypted compressed bundle, no more pieces of anything ! just insanely fast with opcache on server … by 2019 this will be “only way to fly.”)

  • This reply was modified 9 years by simchris.
simchris
tagDiv Member

Unfortunately, you can’t “lock down” a theme and still make it easily editable by developers, and also ease of use in control panels, etc.

Still advisable to only load ONE CSS file, and advisable to minify it.

(I don’t work here.)

simchris
tagDiv Member

Or, you could read the docs on how to enable the plugins for the Speedbooster plugin.

It’s actually better to hack the style sheet to load any Google fonts inline at top of style sheet and remove them being loaded by the theme if you want to get really speedy 😉

simchris
tagDiv Member

( been there ! ) 😉

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