Hi,

Please make sure you do as instructed above, if is not working please also try to make a backup of you current installation then remove the old files and upload the new theme and check again.
If nothing works please send an e-mail with you wp-admin user and pass.

Thanks

Hi,

Please make sure you set an avatar for each user from here: http://screencast.com/t/A6v2enkxdA as the theme uses the that image. Also make sure you edit and updated your profile from here: http://screencast.com/t/ATfY2hT7J
The theme pulls this info into the author box. Please let me know if it works.

Thanks

Hi,

You can do it like this: http://screencast.com/t/WXwj30mU

Thanks

hi,

Please use this custom css: http://screencast.com/t/XjCuaDDL

.td-full-layout .td-menu-background, .td-boxed-layout .td-menu-wrap {
background: none !important;
}

Thanks

Hi,

You just need to add the code and check the data on your Google Analytics account the plugin it’s not needed you can use it if you want advanced integration.

Thanks

Hi,

Please make sure you update the theme right: https://forum.tagdiv.com/how-to-update-the-theme/
Also please make sure you do not have any js errors in the console also empty all cache/purge files and try again. This should work fine.
Also check this without any plugins active.
If nothing works please send an e-mail at contact@tagdiv.com and give us wp-access so we can check this.
Regarding the mobile menu the improvements made to it are related to it’s functionality and not its look, note that it has been completely rewritten.

Thanks

• This reply was modified 11 years by Lucian.

Hi,

Please provide your site’s URL, I need to inspect this so I can provide a solution for it.

Thanks

hi,

You can add it here: http://screencast.com/t/rsOZn46biccr Note that this will apply to all image which use the get_image function, you need to create a condition and set it to show only on big slide module if you want this only on big slider.

Thanks

Hi,

WordPress has some default cropping sizes http://screencast.com/t/ifk8fE1HYk and we added more sizes inside the functions.php file – http://screencast.com/t/2QaaubXnqxL
Those sizes are used on modules and sliders (including the Big Slider), you can read here about the thumbs used on modules and sliders https://forum.tagdiv.com/modules-and-blocks/
From the media settings the theme only uses the “thumbnail” size which it’s used on search module.
It’s fine, that is how the theme dose with images. You can read here more about WordPress hard and soft cropping: http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
You could try to registers a new image size, you can read hare more about this: http://codex.wordpress.org/Function_Reference/add_image_size
Hope this helps!

Thanks

Hi,

Edit the td-speed-booster.php file and remove this: http://screencast.com/t/TInrBygn80

Thanks

Hi,

Please contact Envato support and request to reset the download limit.

Thanks

Hi,

I have checked your site and found this: http://screencast.com/t/GSTajlNKCXYi
Please follow this: https://forum.tagdiv.com/topic/how-i-change-the-font-family-on-entire-site/#post-23527

Thanks

Hi,

Thanks Christopher!

@acko_fon As Christopher wrote you can use theme’s ads system: http://screencast.com/t/o5G05mh5T5xB
Here you have a full guide on hoe to use theme’s ads: https://forum.tagdiv.com/ads/ or you could try to find and sue a plugin, unfortunately I can’t recommend one as we haven’t tested any but you can try and if you find one and you are satisfied on hie it works please share so that other could benefit.

Thanks

Hi,

You can do it form here: http://screencast.com/t/jyyrnZP9R2

Thanks

Hi,

It could be due to ad sent from Google. I have checked again for it and could not find it.

Thanks

Hi,

Yes, please use this custom css: http://screencast.com/t/41OqKPwv

.header-logo-wrap .td-logo-wrap-align {
text-align: center;
}

.td-logo-rec-wrap .header-logo-wrap img {
margin-left: 0px;
}

Thanks

Hi,

You can try to modify this from here: http://screencast.com/t/hKdzDpmf2nm or you could try to use a plugin that dose that.

Thanks

Hi,

I see you have figured this out: http://screencast.com/t/NXwQ03ec
Please let me know if you have any other theme related issues.

Thanks for the message!

Hi,

I believe that your code is wrong, please read here about this: http://www.advancedcustomfields.com/resources/displaying-custom-field-values-in-your-theme/
You can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.

Thanks

Hi,

You have to look for a hook and create a function which sets the post format to video.
You can use the set post format function: http://codex.wordpress.org/Function_Reference/set_post_format

Hope this helps!
Thanks

• This reply was modified 11 years by Lucian.

Hi,

Just use the theme panel > analytics section and add the code there: http://screencast.com/t/H7WSy9OSH
You can also read more here: https://support.google.com/analytics/answer/1008080?hl=en

Thanks

Hi,

Unfortunately the theme doesn’t have a feature like that and you will need custom work to achieve that as we work hard on the development, updates, fixes and support we cannot offer custom work.
You can try to find a plugin that dose that or you can always get a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.

Thanks

Hi,

@Mr C
1. Please follow this topic, should find there the css you need to remove the white spaces on page: https://forum.tagdiv.com/topic/remove-white-space-between-blocks/#post-21229

2. I have checked your site and seems like you managed to add the leaderboard ad: http://screencast.com/t/IO5XkA7ki5N6
Please let me know if did refer to something else.

@monicacortes
Depends on the method you chose to update your theme. For example if you update using a patch you can check the changed files log and if changes haven’t been made to those files should work. Still the best way to update your theme is to make a back-up of your current theme and then update and overwrite the files via FTP so you would have to do the changes once again.
We will consider this though, and if more people request this we will try to implement it in future updates.

Thanks for the message!

Hi,

I have tested this css on your site and it should work fine: http://screencast.com/t/PViBiSOg44fI
Please make sure you paste this in the custom css filed in theme panel and save changes, I have added an extra class to help targeting better:

#buddypress .standard-form .register-section input[type="text"], #buddypress .standard-form .register-section input[type="password"] {
display: block!important;
margin-bottom: 10px!important;
background-color: yellow!important;
border:2px dotted #00f!important;
}

Thanks

Hi,

You can try this:

– first you have to find the Featured category id: http://screencast.com/t/F3nNBlBFyL4y
– second add the following code at the bottom of the functions.php file: http://screencast.com/t/LmfR2p7XP9

add_action( 'pre_get_posts', 'be_exclude_category_from_blog' );
function be_exclude_category_from_blog( $query ) {

    if( !is_admin() && $query->is_main_query() && $query->is_category() ) {
        $query->set( 'cat', '-2' );
    }
}

Thanks