I’ve checked all of those issues. Per a previous post reply back in April, I have sent an email to support with the required logins for cpanel and the site. The theme is updated, wordpress is current. This has been an issue for months. Email was sent a few days ago from tomgarmon71(at)gmail
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This reply was modified 4 years by
tgarmon032071.
Thank you. I just sent the email today. We’ve tried everything.
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This reply was modified 4 years by
tgarmon032071.
No errors at all in console. Also, running debug mode. This is so frustrating and time consuming. Two things in composer do not work. Everything else works. Cannot save inline text content edits and reordering columns in composer mobile view. Look, I have a business to run. Im happy to pay you whatever you think is fair to look at this. Otherwise, I have to eat FIVE licenses for your theme and the cost of this tech support. Are you prepared to refund all of that?
Also, your email notifications for follow-up replies doesn’t seem to be working either. I haven’t gotten a single notification of a reply and have had to sift through all of these post to find mine. You should be able to view the site now. We have set Romania to bypass firewall continent block.
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This reply was modified 4 years by
tgarmon032071.
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This reply was modified 4 years by
tgarmon032071.
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This reply was modified 4 years by
tgarmon032071.
Bettina,
I have been working in WordPress for 10 years. I know my stuff. I have debug running and there are no php or any errors. I have checked all of the items you suggested. No issues. We have dedicated hosting. Plenty of memory resources allocated to the installs. We have FIVE LICENSES. Right now, I’d be really happy with a refund of all licenses and this tech support if you cannot offer more than this. If I don’t get this glitch in your tag div composer solved, which many others seem to have, we will have to abandon this theme for one that isn’t full of glitches. At this point, I’ll pay PREMIUM to not continue to waste valuable time here.
Reordering mobile columns doesn’t work AT ALL and inline text WILL NOT SAVE EDITED CONTENT! This is getting really tiresome and frustrating.
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This reply was modified 4 years by
tgarmon032071.
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This reply was modified 4 years by
tgarmon032071.
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This reply was modified 4 years by
tgarmon032071.
I do this, but the shortcode doesn’t save. Im so frustrated with this support. I have five licenses and there are a couple thinks I’ve spent two weeks trying to get an answer to. I’d like a refund, or some help, even if I have to pay a premium. got some issues with this composer that for sure.
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This reply was modified 4 years by
tgarmon032071.
I have tried it all, ma’am. What country is trying to reach the site so I can unblock the country in the firewall? Also there is no way to save text in the inline text block. Something is going on here. I have five licenses on this theme and same thing.
Is the user set to “author”
How can I send a screenshot? I believe y’all have some issues with the composer. I click on edit content, a window pops up with an editor and there is no place to save changes.
I set the top column to be 2 and the second column to be 1 and it didn’t work have any effect in the composer window, not did on the front end it after it was saved
My problem is tat I have tried this, but the short code will not save. When I go to add the short code in the text window, there is no save button three. the only place I see where I can save it is on the main toolbar on the left of the composer page. After I do that, and go back to check, it isn’t saved. I wish I could add a screenshot.
Thank you I have tried this with no success. If you go to https://hpatriot.com on mobile view, you will see three articles at the top. They are all in one block. The 4th article on mobile is the main story on the desktop page. I need this article to be at the top and the rest of the order is fine. Any help would be appreciated. I have like five or six licenses with this theme over the years.
Is there a way to tell mobile which specific blocks to load in a certain order? I have a css person, we just need an example.
Problem solved. Sorry for the post. Disabled google fonts in theme panel fonts.
I have the same issue. So these are all the fonts bundled with the theme that may not be used with my theme? Please provide more details for those who are not experts but can stay in a Holiday Inn if necessary.
click on the header in tag div composer, making sure you get the entire container and add an image url in the filter tab on the left menu.
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This reply was modified 4 years by
tgarmon032071.
GO into tag div composer, click on the footer and look in the menu for a plave ti insert an image url
Set those image alignments to center. That will push that text down below the image. Or you could shrink the image a bit, and align it right or left. Give more width for the text.
I was able to get my page load time to well under two seconds following this guide. Cloudlfare helped tremendously. I use them for DNS.
Thank You. I discovered the issues was with a plugin (ProfilePress). Once that was disabled it worked fine.
I discoverd a conflict with profile press. once that was disabled, it worked for me.
When I enable the mobile theme I get an error,”There has been a critical error on this website” when viewing on a mobile device.
Edited due to cache creating false resolution to the Css issue
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This reply was modified 4 years by
tgarmon032071.
I have my newspaper theme site loading in under 2 seconds. This is the resource I used.
I am also having an issue, but no recent plugin has been added, and no updates were applied except the latest wordpress update. I am the server and site admin. I was working on it last night with no issues. My composer window loads fine, I can navigate through the composer sidebar fine, but selecting a differenet category to populate yields no results in the page menu. Even still, changes do not save. The circle keeps turning and tunring.
Our server uses is hosted on Godaddy, but we use DNS on Cloudlfare, which also has some caching of certain files and a firewall. But that was already in place before the problem occurred.
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This reply was modified 4 years by
tgarmon032071.
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This reply was modified 4 years by
tgarmon032071.
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This reply was modified 4 years by
tgarmon032071.
It’s the best. I’ve been using it for years.