Hey Bettina,

As we are talking about this now, the issue has seemed to magically solve itself. The only thing I can think is it was a WordPress issue, as the backend of the site now shows the originating address of the site from wpstaging.com instead of wordpress.com. I believe they may have been reworking how things work on the backend, and it broke a bunch of stuff for a few hours. Looks to be up and running now.

I have also tried versions 12.1 and 12.2 of the theme, but both versions are having the same issues on our website.

The tagDiv Composer error code states:

Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

I have attempted the CTRL+Z and CTRL+SHIFT+Z but it doesn’t do anything.

• This reply was modified 3 years by tobychristie.

Hey Anamaria,

I did those steps yesterday. Still showing my old FB count.

Having the same issue here with Facebook count not updating. It’s been this way for a week or two now. My website is tobychristie.com