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TomChen25
tagDiv Member

Thanks Calin!

Perfect, now it works.

TomChen25
tagDiv Member

Hi Anamaria,

I do pay for the support, and to be honest, it’s quite expensive. I understand that maybe I’m annoying you but you didn’t give me an answer.

“you have to do the same steps for the homepage” – Of course!!! how do I do that??? I can’t find the settings for that.

My question is not very complicated. I want the homepage layout to be the same as category pages and the same as featured on the mobile theme – https://forum.tagdiv.com/the-mobile-theme/

If you can help me, I appreciate that. If not, please ask someone who knows the answer. If this was something that requires me to hire a developer, I would do so. But this is something that should be part of the support service, which I’m paying for!!!

Thank you!!!

TomChen25
tagDiv Member

Hi Anamaria,

I don’t have any posts in the featured category. As for your suggestion, I’m aware of the mobile editor, but how do I customize the homepage so it will look similar to the category pages from the mobile editor?

To be honest, I don’t really want to create a new page via the mobile editor. I just want to set the homepage so it will have a different design (the option to do that must be available somewhere).

Let me know what to do

TomChen25
tagDiv Member

Hi Anamaria,

Thanks for your help. The grid seems to be fine – https://ibb.co/R0pLTjR

The problem is that I cannot customize the homepage. Instead, I can customize the category pages.

What to do?

TomChen25
tagDiv Member

Thanks,

Once again, can you please send me information about how and where to do that?

I reckon that’s the idea of support service. And, I believe it’s within the scope of your customer service.
Obviously, the design I want to have is there and it’s just a matter of finding where and how to change the template.

As mentioned previously, I want to have the same layout as shown in the basic plugin and as I currently have on any of the category pages. https://ibb.co/hC9V5KG

I’m trying to find it in the theme panel-mobile and it’s not there. Is it under the header/grids???
It’s not about coding as it simply finding the setting. Please help me with this issue.

Looking forward to your reply,
thx

TomChen25
tagDiv Member

Hi Vlad,

Thanks. But not sure if you actually answered my question. I sent you a screenshot of the mobile theme which is implemented on my site (and is active). But right now, I have this design – https://ibb.co/JBQgbsW

So, how do I change the design? As I mentioned, I don’t need to create a mobile page. In fact, as you can see in this image – https://ibb.co/jw6GbnC, this design is available on all category pages so I believe it simply requires me to change the layout of the homepage.

Please help me with that issue if possible (and please, do not send me more article or guides as I believe I already read all of them)

Looking forward to your reply,

Thanks

TomChen25
tagDiv Member

Hi Vlad,

Thanks a lot!

I do want to use the Mobile theme but how do I customize it so it will look like this – https://ibb.co/c1cDvwn.

I’m trying to create a mobile page but I do not get a response when I click the mobile page tab. Anyway, I’m not sure that this is the answer.

Also, disabling the mobile theme on certain pages can be done from Gutenberg editor only?

Thanks!!!

TomChen25
tagDiv Member

Hello Vlad,

This can not be found on the cPanel. Our developer and the hosting provider cannot remove it as apparently part of the theme.

According to the hosting support team: please contact them and get them to remove it for you as you probably have paid for this theme.

https://ibb.co/FHShp7G

The site is not loading on GTMetrix or any other test site because of these images. It keeps loading and the loading time is really slow. We have to remove it.

We have removed 2 images from the six and currently, there are four images:

https://192.168.0.208/wp_011_test_demos/wp-content/uploads/

We cannot find a way to remove the four. I think it’s on your end. Please help us remove these images.

Looking forward to your reply,

Best

TomChen25
tagDiv Member

Hi Calin,

Please help me with this issue!!! I need to fix it.
I use the Classic Editor so I don’t have the Mobile editor on post pages.

Regardless, you said: ‘you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)’. What about all the pages that I have on the site? I can’t create new pages for all the pages we have on the site.

How do I fix it? where?

About the homepage – I simply copied the code into the Mobile Editor but it didn’t work as you can see. https://ibb.co/pRMpPj5

I just want to export the previous setting of the mobile or find the setting to the mobile homepage template. Right now, the mobile homepage looks like that – https://ibb.co/frw9nLL

Where do I change it? How?

Calin, please help me! No more guides, just tell me how to fix it. Shouldn’t be that complicated.

Thanks a lot,

TomChen25
tagDiv Member
AMP - reply

Hi Calin,

Looks great. I’ll do it. The only thing I’m not sure about is the installation of the mobile theme. Can it be done through the plugins tab, install the mobile theme, and activate?

Appreciate if you can give detailed instructions on how to do it.

TomChen25
tagDiv Member

Vlad,

I did the whole process but the settings of the previous theme were deleted. How do I import the theme settings? Without creating a child theme

Thanks

TomChen25
tagDiv Member

Hi Vlad,

I can’t delete the theme.

https://ibb.co/M82cVWS

How do I delete the theme?

TomChen25
tagDiv Member

Do I need to update WordPress maybe?

Thanks,

TomChen25
tagDiv Member

Hi Vlad,

I don’t have the option to update the theme. I need to do it ASAP.

https://ibb.co/BGFfQ7g

I know how to update a theme but I can’t see the Update tab.

TomChen25
tagDiv Member

Hi Simion,

Thanks again for your assistance. Finally, I found it:)

One last question, how do I remove the author box in the mid homepage – https://prnt.sc/o3dtwp

Thanks!

TomChen25
tagDiv Member

Hi Simion,

Thanks for your help. I can change the template this way but how do I get to the sidebar on the second part of the page (latest articles). It’s not from here – http://prntscr.com/nwzsn3 and not from the widget area, I think. This is my problem, even if I change a template I can’t find the sidebar. And the sidebar options from the backend shows me only the default and I can’t choose any of my existing sidebars.

Also, how can I remove the allinallspace section in the mid-page – https://prnt.sc/o3dtwp

Thanks,

TomChen25
tagDiv Member

Hi Catalin,

Google Ads is working fine.

I still want to fix the bottom sidebar section of the website. In our previous correspendense, you said I can change it through the widgets on WP but I can’t add widgets to theme sidebars only to custom sidebars. I did a sidebar to the homepage and changed it on the homepage page but still, I can’t see any of the widgets on the bottom part after the video section. Let me know what can I do.

Thanks!

TomChen25
tagDiv Member

Hi Calin,

I did manage to install the theme, however, I have so many unclear issues. First, the theme is different than the one in the demo. How can I design it similarly to the demo? Can I insert the four posts template at the homepage as it is on the demo? How can I find the video section and insert videos that are displayed on different posts? I get many categories that are not relevant to my site (recipes, lifestyle, etc). I want the theme to synchronized with my data. Another issue that I have is that the posts are displayed randomly and not according to the latest publication. Instagram is not updating, the author box appears in the middle of the homepage, your social icons and weather are not updating.

Please, I will appreciate if you can help me with that, I have traffic on my site so I have to fix these issues as soon as possible.

Thanks,

TomChen25
tagDiv Member

Hi Calin,

Thanks for your help,

I first uploaded the themeforest….zip file, maybe that created the problem (although I did manage to upload the new theme but could not customize it). Anyway, I try to find the newspaper.zip file but I can’t find it. I opened the zip file on Mac with archive utility. Here are the screenshots:

https://prnt.sc/mz091c

https://prnt.sc/mz09bh

Let me know what can I do to install the theme. I would like to have the theme in addition to the one that I currently have until this one will be ready.

Thanks Calin,

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