Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately we do not have templates for surveys. What exactly are you trying to say by Columnist templates ? If you want to have more employees and you don’t want them to acces your website settings you can achieve that by setting the roles in worpdress: https://wordpress.org/support/article/roles-and-capabilities/

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Hello !

Yes, please follow this topic in order to achieve what you want: https://forum.tagdiv.com/topic/add-new-custom-ad-spots/

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Hello !

There is a conflict between WP Bakery and tagDiv Composer. You will have to disable wp bakery. Also please note that we recommend using only one page builder.

We are sorry for the inconvenience !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please note that opening multiple topics with the same issue is not recommended on the forum.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that your code is working. The best way to check it is by pasting it into a new post and see if wordpress renders it.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Yes, once you have saved the edits you will be able to see it in the dropdown of categories here: https://www.screencast.com/t/ikO7Ttp9

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Hello !

Unfortunately the filters accept only one tag slug so still your issue cannot be done.

We are sorry for the inconvenience !

Thank you !

Hello !

Unfortunately through support we cannot offer custom work. We do however recommend using Seo Yoast.

We now can offer custom work in order to implement your customization. You can submit a request here in order to receive a quotation: https://tagdiv.com/premium-customization-services/ Please make your request as explicit as it gets so we can have a better ideea of what are you trying to achieve.

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Hello !

Please let us know what e-mail adress have you used so I can take a look too.

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Hello !

1. If we are talking about this social counter: https://www.screencast.com/t/m6h1AoBY This is only a social counter and if users click on it they will be redirected into your pages.

2. If you are talking about an autosharing options unfortunately this option is not available with Newspaper Theme.

3. You can activate the social sharing options from posts here: https://www.screencast.com/t/7XP98EkoTHi

I hope this is helpfull !

Thank you !

Hello !

Please make sure that you do not have any background color or image. Even the white color is not accepted.

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Hello !

Please add this css code: .td-scroll-up {
display: block;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

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Hello !

You can import the icons by having them as fonts. You can find out more about it here: https://forum.tagdiv.com/font-customization/

I hope this is helpfull !

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Hello !

Newspaper Theme benefits from a Import / Export function. You can find out more about it here: https://forum.tagdiv.com/import-export-theme-settings/

I hope this was helpfull !

Thank you !

Hello !

The sign-in / join module can be disabled from here: https://www.screencast.com/t/9Icbmql9Ohi

I hope this was helpfull !

Thank you !

Hello !

Some of our users have faced similar issues and they have reported that it was a plugin conflict. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

In order to have the sign-in / login option on front end on responsive you will have to add a Header from the Cloud Template and set it on mobile view and edit it: https://www.screencast.com/t/Gpkqk0j6

Thank you !