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Can you let us know your e-mail address ? I couldn’t identify your e-mail by this topic url. I want to see the status of it.

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Can you let us know if you have followed all the steps that are shown in our guide here: https://forum.tagdiv.com/smart-lists/

Also, can you let us know a list of the plugins that you are running ?

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Yes, this option is available. https://i.imgur.com/TVAdtdD.png As you can see here you are being asked if you want or not to remove the existing backups.

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I have investigated your website and at the moment this are the results: https://www.screencast.com/t/X93BPrytCYZ Can you confirm that this was lower in the last 7 days? And also, can you let us know If besides posting, have you changed anything to the layout, any modifications?

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Can you send us a link to your website where we can find that background image? I will check it it still there is something that might hold her back.

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The ads can be removed if you use tagDiv Composer on your page, as you can see here an example of how to edit the ads built in ADBox elements (https://www.youtube.com/watch?v=fa7GenCHcBU&t=8s )

For the Invalid reply error, We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

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We have received the e-mail and our team is doing their best to reply to it as fast as we can.

Please note that the support team is not 24/7 live. We answer our customers Monday – Friday from 08am to 5pm. We do our best to respond as quick as possible. Also we respond topics latest to newest, if you add multiple replies to your topic this will make our job harder.

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Have you met the requirements as is shown in that notice ? Please follow our guide here and make sure that you meet all the requirements as shown:https://forum.tagdiv.com/requirements-for-newspaper/

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Please provide a link to your website in order to inspect and see what can be done.

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Please take a look at our video guide in order to learn how to change the header and footer logo: https://www.youtube.com/watch?v=HXQQygkCCJo Also please note that If you have TEXT header you will have to remove the content from here: https://www.screencast.com/t/f0ydtODU

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Unfortunately on the Newspaper Theme there are no Pop-up options at the moment. For this you will need to use a 3rd party plugin.

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Can you send us an example of the code you would use? So we can test and see if this is doable.

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Please open tagDiv Composer on your block and set the filtering according to your category as you can see here: https://www.screencast.com/t/9xtvvPUD

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We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

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Please send this reply to e-mail too. We will keep the conversation there. Having it on mail and forum can make us miss information.

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You will have to edit the page in order to create a sidebar. Have you followed our guide here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=7s ?

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Hi,

Please try to increase wp memory limit in wp-config.php – https://forum.tagdiv.com/requirements-for-newspaper/

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Do you have access to Cloud Library ? You should be able to import Categories templates from it. And if you stil have access to your Theme Panel – Categories: https://www.screencast.com/t/ybdPh25eh

Can you confirm that you have access to this ?
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Hello!

You have checked the category background color. Your background is set to be on posts as you can see here: https://www.screencast.com/t/CLAc7OWpPb0b

I hope this was helpful!
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We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Hello!

We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Hello!

We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Hello!

We would like to take a look and see what settings are done in there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you !

Hello!

Please note that you cannot set 2 postloops in the same page. If you want to have multiple blocks and use the offset that will work. But unfortunately it does not on the post loops.

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Can you let us know what theme versions are you running? Also is Infinite scroll active on your website ?

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