Hi, how are you?
I installed the Newspaper theme to override a previous theme. My site is a Multisite and I had BuddyPress and WooCommerce installed as well.
1. When I clicked on Appearance > Customize, Only the Theme Panel appear on the left menu.
2. The BuddyPress menu is not appearing in the Menus section. How do I setup the BuddyPress navigation showing the Profile, etc. (This may or may not be due to the installation of the Newspaper theme.)
3. The user avatar is too small on the Activity page of BuddyPress.
4. The Search box for Groups, Members, etc. is interfering in the BuddyPress menu.
5. Which PHP version should we use?
6. The site is not fully secure. Should I use a Force SSL or HTTPS plugin for that?
Do you have a Support ticket page? How do I submit my site details to you?
Thank you!
Best Regards,
James
Hi,
Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
Please make sure that you have php version 7 also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also be note that we did not tested the BuddyPress press with our theme, so there can be a plugin conflict.
The simplest way to get it full width everywhere is to create or import full width templates from the cloud library plugin. There is no one single button push. You have to import a post style and set it as the default post template in the theme panel post settings, then you need to import a category template that is full width and set that one as the default category template. The same for tags, author pages etc:
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ also for pages (stretch row and content ) https://www.screencast.com/t/i8SQ5eS4 .
If you want to contact us an private please send us an email at contact@tagdiv.com
Thank you for your understanding!
Hi Calin,
I have no problem with the basic installation and I think the requirements are all right.
Your answers are rather standard and elementary. Regarding BuddyPress, I saw in your sales page that they have been tested and or compatible with BuddyPress. Are you able to help further with the support?
Thanks again…
Best Regards,
James
Indeed, BuddyPress is not fully completely compatible with your theme.
Hi,
Unfortunately the last version of BuddyPress tested and was full compatibility was v3.0 , if you want and you can help use with the incompatibilities that you found, we can make some fix for them and try to make it full compatibility again.
If you want you can shear the your tested results here in this topic or an email at contact@tagdiv.com and include a link to this topic in the email.( also please provide details about version of theme and BuddyPress plugin that you use ).
Thank you for your understanding!
