Hi there,
I can’t seem o access TD Composer. It keeps spinning.
I have tried deactivating all unnecessary plugins but that did not help.
Hello!
Please note that you can modify only a cloud/PRO template with TagDiv Composer and not a default one.
Try to:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Thank you!
Hi Bettina,
If I uninstall TagDiv composer, will it delete my data and pages/posts etc?
Just need to know.
Many thanks in advance.
Hello!
Normally, if you uninstall and install again the plugin, there should be no problem.
Also, I recommend you to make a full backup just to be sure about this.
Thank you!
Hi Bettina,
Thanks for getting back to me.
I’ve just tried your suggestions above, but still not TD-Composer still spinning.
Can I send you my login details. We’ve all worked so hard to get our latest paper magazine out and really need to add the latest articles to the website. Plus, we have 2 sites – both would be great in your newspaper showcase because they look very nice.
Hope you can help us 🙂
Many thanks in advance
Ken
Bettina
Can I clarify what you mean by a Cloud or Pro template only. Does that mean any of the Demos that don’t have PRO against them, such as the new Journal one, can’t use TD Composer. If so what’s the reasons?
Sorry I didn’t mention anything about cloud or pro templates. That was another user. I just need to get this issue sorted out.
Can I pleas send you the site details because we really need to work on our site.
Ken
Hello!
@webjump Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate your issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
@dadfi You can not edit a default template with TagDiv Composer plugin.
Check the differences between cloud and default template here:
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-default-templates/
Thank you!
Many many thanks Bettina 🙂
Hi there,
Any news on my TD Composer problem. I’ve emailed the info but no luck. We’re getting quite concerned.
Best regards
Ken 🙂
Hello!
If you sent an email, then we will take a look and will reply you as soon as possible.
Thank you for understanding!
Hi there,
I’ve followed your installation setup to V10.4 exactly and TD Composer is now working.
However, since the update, our list of pages and posts do not show. The pages and posts are on the website though.
Also, pages in the dashboard take a long time to load as it waits for TD composer. Is this normal?
Hi there, any advice or help would be appreciated.
Hello!
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Unfortunately, there is no button to hit and your score is high or your page speed is very high. You need to try to optimize your website.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/
Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc
“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages and not for posts or categories for example.
We tested our tool on our demos, and we have such great results!
Take a look in this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
Thank you!
Hi Bettina,
Thanks for the update re page speed 🙂
My ticket was about the list of pages and posts in the dashboard not showing since we have upgraded to V10.4 of the theme.
Hello!
I checked your website and everything is displaying well, even posts or pages.
Please clear all your cache and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi there,
Thanks for getting back to me.
We are using StackCache which is an integral part of our hosting.
We have followed the steps exactly and week later we are no better off. Newspaper is integral to our comercial business. We are not ‘playing around’ with the theme.
In the WP dashboard area, selecting “All Posts” is slow.
When selecting “Pages”, the entire list of posts are not displayed. However they are showing when vieewing the front end.
TD-Composer is not working and still spinning.
PLEASE help us.
Can I provide the login details for you to check out.
Best regatds
Ken
Our menus are taking ages to display.
Hello!
Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate your issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Many thanks
