Search Results for 'cache'

Hi,

Please see this tread: https://forum.tagdiv.com/topic/theme-speed/#post-900 and this this:

– make sure that you have APC installed or another op cache for php. We have receive some reports that accelerator has some problems in specific configurations with our theme and Nginx. This will reduce your server response time.

Also make sure check this without plugins which might cause slow loading.

Thanks

Hi,

I can’t see it on my side, all your icons look fine: http://screencast.com/t/y5o0kkjbczh however we have had some reports regarding this, and not sure for what reasons, seems that the icons are looking like that for some user only.
Please try to regenerate the newsmag fonts then empty cache/purge files again and let me know if this issue persists.
You can also try to regenerate fonts like this:

1. go to https://icomoon.io/app
2. button “import icons”, import from newsmag.svg (in /images/icons/),
3. select all icons;
4. button “generate font”, button “download”;
5. copy the 4 files (.eot, .svg .ttf .woff), in “fonts” folder in the downloaded zip file, rename icomoon.* to newsmag.*, replace old files, done.

Hope this helps!

Thanks

Hi,

We have some reports regarding this issue, it is happens because the CDN could provide wrong files. Please empty cache and purge your files.

Thanks!

Hi,

Please make sure that you use featured image for those posts as I can see that a image appear on that block: http://screencast.com/t/jPLNF9nt Also please try without any plugins active, leave just Visual Composer active and empty cache.
Our documentation may be useful: https://forum.tagdiv.com/newsmag-documentation/

Provide your site URL if you still have this issue so I can inspect this.

Thanks!

Hi,

Please test if you add it also in the page content and see if it will appear in both places. I think that the same ad cannot be displayed twice on the same post/page. Also try this without any plugin and clear cache.

Thanks!

Hi,

I’ve also tested this, trying to recreate it but haven’t managed so please make sure that test this without any plugins active, leave just the Visual Composer active then empty caches and check again.
Also if you still have the issue please use paste.bin and paste the post content so we can take a look and try to recreate this: http://screencast.com/t/6dFSDBW81Ud

Thanks!

Hi,

Please try this without any plugins active, leave just Visual Composer and SEO by Yoast active, also clear cache and purge your files if you use CDN.
Also please provide more details about the pagination issue as I checked your site and found any issues with that:
-block pagination: http://screencast.com/t/fF37Lpzxr6yY – http://screencast.com/t/8iE9JweX2W
-latest articles: http://screencast.com/t/MzMh6riOtNYt

Thanks!

Hi,

Unfortunately using the Speed Booster plugin could cause issues of this type, because the plugin moves resources to the footer. We will investigate this and make some tests and we will fix it in next updates.
You can try to change fonts for elements that you need directly in style.css file. Also please empty cache and purge your files if you use CDN.

Sorry for inconvenience and thanks for the message!

Hi,

I have checked your site and I didn’t found that issues for all browsers is the same page:

Chrome – appear Trending Now block, no breadcrumbs: http://screencast.com/t/DUiqaPf1o
Mozzila: http://screencast.com/t/a4Sl7BqBiAP

If you use a cache, please clear it.

Thanks!

Hi,

Sorry for the delay!
We haven’t had any reports regarding this and I’ve also tested this, trying to recreate it but haven’t managed so please make sure that this isn’t happening due to a puling you use and test this without any plugins active, leave just the Visual Composer active then empty caches and check again.
If you still have issues after doing this please also try to increase the max_input_vars = 1000; value inside the php.ini file to max_input_vars = 5000;.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.
Please let me know how it goes!

Thanks

Hi,

I checked your site, please make some tests and add/use some big size featured images and see if you still have this issue. Also try this without any plugins active, leave only Visual Composer active, also clear cache and purge your files if you use CDN.
Let me know!

Thanks!

Hi,

Please update your theme if you don’t use the latest version 4.6.1 use FTP method: https://forum.tagdiv.com/how-to-update-the-theme/ and Visual Composer plugin following this guide: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/ and also remove and install the VC plugin from the /plugins folder which came with the theme files. If you use the latest theme version you should have Visual Composer version 4.3.5.

Also if you still have issues please try this without any plugins active, leave just Visual Composer active and clear cache.
Let me know how it goes!

Thanks!

Hi,

Please make sure that you posts to that category: http://screencast.com/t/Ob1XeMeY5 and provide a link to that category’s page.
Try also this without any plugin active, leave only Visual Composer active and empty cache.

Thanks!

Hi,

No, the 4.6.1 version is the latest. Try this without any plugins active, leave just VC active and test again. Also remember to empty cache/purge files. If your issue is gone please activate just speed booster then check again.

Thanks

Hi,

You can select a module to display a category from Theme Panel > Categories: http://screencast.com/t/j4SYpIWu8QIr
Please try this without any plugin active, leave only Visual Composer plugin active, also empty cache.
Let me know and provide your site URL if you still have the issue.

Thanks!

Hi,

Please also try this without any plugins active, leave just Visual Composer active to make sure that is not happening due to other plugins you use, then make sure that you regenerate your thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
After doing this empty cache and check again.
Please let me know how it goes!

Thanks!

Hi,

Please make sure you also test this without any plugins active and leave just Visual Composer plugin active and also empty cache. I also tested this and found no issues, we suggest to deactivate all plugins to make sure this doesn’t happen due to others plugins you use.

Thanks!