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Hello Bettina,
I have done all this before but the issue comes again and again.
I can remove the WP ROCKET Plugin and add some other cache plugins.
Let me know if you recommend the WP SUPER CACHE – will solve our problem.
We are better to go with your recommendations – we just need this to be solved and speed to be good which a cache plugin helps
Please let me know
Hello!
Please clear all your cache from your caching tools and try again. Try to uninstall the caching plugin and check the results in an incognito window as well.
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
Thank you!
Hi everyone,
I got Newspaper, installed and configured with WP Super Cache (using the devteams suggestions), and Autoptimize.
Every time I run the CSS Analyser, my local loaded Fonts (in theme panel) disappear and the whole site is in “Times New Roman”.
Any help for that?
Hello Team,
Could you please help on this :
We are only seeing AMP version of the website on the mobile.
The settings on AMP plugin is “Transitional” – In Transitional mode your site will have a non-AMP and an AMP version, and both will use the same theme
But now only AMP is getting shown.
Please help – this not reversing even after clearing the cache now
This happened after we have ticked that WP ROCKET settings.
https://snipboard.io/uH0gn1.jpg
If you need access to the website let us know – but this needs to be solved as soon as possible because user experience is getting hampered
Thanks, Anamaria
As I see it to fix the Modal setting issue that is distorting the images loading on my site I can employ one of two options.
Option #1: (As you refer above – Make changes to WP Rocket settings)
All I need to do in the exclude modal images is in the disable box of WP Rocket – copy and paste this exact type: td-modal-image
No other letters or symbols?
Then I save and clear the cache in WP Rocket and that’s it right?
Option #2: Make changes to TagDiv “Post Settings” instead…
See this screenshot. I am paying for WP Rocket Premium to optimize my site in many ways, what if, I make the changes in TagDiv Modal settings instead?
Specifically, I would do this; disable “General Modal Image”, Disable “Modal image on MOBILE, and Disable “Smartlist” modal image. Disable All Three?
Wouldn’t this accomplish the same objective as reconfiguring my WP Rocket settings? Confirming, I really don’t need the modal options enabled to properly run the theme correct?
Thanks again for your prompt response and help!
Kevin
Hello,
Please check this guide https://docs.wp-rocket.me/article/708-mobile-cache -> https://docs.wp-rocket.me/article/140-wrong-display-mobile-tablet-desktop
Thank you!
Hello,
We use WP ROCKET as a cache plugin – can u tell us the configuration for this – WP ROCKET is a great plugin.
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.
Thank you!
Hello Team,
We are facing an weird issue – many times randomly our desktop version of website gets converted to AMP Version.
I mean the mobile version and desktop version will not be visible anywhere on any device just the AMP will show.
When we clear the cache with WP ROCKET or any cache plugins then it again gets to normal like below :
DESKTOP: SHOWS DESKTOP VERSION
MOBILE: SHOWS – MOBILE VERSION
AMP: SHOWS AMP VERSION
But after some days or randomly the following things happen :
DESKTOP: SHOWS AMP VERSION
MOBILE: SHOWS AMP VERSION
AMP: SHOWS AMP VERSION
—-
I have tested and disabled all plugins nothing is conflicting.
I have tested all famous caching plugins like WP TOTAL CACHE, SUPER CACHE , LIGHT SPEED CACHE, WP ROCKET etc – this issues comes in all
We cannot remove the caching plugins because it improves our performance.
Please help us with this and get this issue resolved.
Screenshots :
— https://snipboard.io/zsjr6Y.jpg
— https://snipboard.io/wjo3ys.jpg
Website URL : https://edtimes.in/a
Hello !
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP.
For sure, they can not be in a conflict. I suggest you to make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello,
Please check this guide https://docs.wp-rocket.me/article/15-disable-lazy-load-on-specific-images to exclude this class -> td-modal-image clear the cache and check after.
Thank you!
Hello,
I have a couple of issues and a couple of questions. 🙂 Hope you can help.
(WordPress, BlockChain PRO demo, everything is up-to-date)
Let’s start with the issues:
1. Animated section on the homepage doesn’t work anymore.
As you know, there is an animation in BlockChain PRO demo homepage (circles/balls). For some reason, mine has stopped working. I don’t know when nor why it happened.
I’ve tried the usual steps: restored the backup and disabled plugins one by one, but it still doesn’t work.
2. Name of the brand started to appear next to the logo in the main (static) header, on all of the pages.
At first, I thought it has something to do with the Yoast SEO plugin, so I’ve deleted Yoast, cleared all cache, restored the backup… Still appearing.
Questions:
1. How can I change the color of the comments submit button? Newspaper/Theme panel/Theme colors – then what? I cannot see anything relating to the comments.
2. This one is 2-in-1: How to show related posts before the comments? And, if possible, how to change the style in which related articles are shown?
Thank you in advance!
M.
Thanks again AnaMaria
I installed the Regenerate thumbs plugin, ran it 100% completion on 1318 images, cleared and preloaded cache, and cleared the browser, problem is still there on all static images on the website – you can test again with the above URL to my site.
I received a support response from EWWW who don’t believe its any residual data on their end but had a couple of suggestion (that aren’t clear to me) and seems to think there is something else, theme, or plugin causing Lazy Load to occur simultaneously with WP Rocket? I’m running out of ideas!
Kevin
Anamaria
Unfortunately, I deleted the EWWW plugin (which had been deactivated earlier) completely. I cannot reactivate and remove the lazy load function. However, WP Rocket lazy load is enabled.
I have today installed a new Compressed Image plugin called TinyPng. it ran all 1316 images in my library successfully.
However, after doing so, I still am seeing an issue with all the images in posts for my website, and using the Tagdiv theme. The issue can be seen by looking at a sample post/URL this one:
Then hover over the first image in the post of a man driving a lawnmower and click on it. (this is one example, all images have the same issue). If you see what I see, it will look like this error that the “image cannot be loaded” ?
This issue occurs in IOS and Desktop versions of my site; https://besthomegear.com
I am at a loss to understand what we can do to fix it (is it a leftover from something EWWW had imparted?).
I have cleared and preloaded the entire cache in WP Rocket, cleared my browser, and the images still show the same issue in the theme for any of my posts, in IOS or desktop.
Any help from you or your colleagues would b Most Helpful
Kevin C.
In the past i used litespeed cache, but i uninstalled it, delete from option all tables with lite speed and still caching. After i reinstalled the lite speed but the same problem.
Hello,
The page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website. A good choice for the page speed, could be the mobile layout which contains fewer elements because it can improve a bit your page speed.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/
If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/
Thank you!
Hello!
The tagdiv Composer plugin has no cache. Please make sure you do not have any rules in the old plugins file that you’ve used. Or, you have never used any cache plugins?
If you do not use any cache plugin or any tools, then how you delete the cache to see the results? Please provide more information, so I can check the issue.
Thank you!
When tagDiv Composer is activated i have thins in health status :
We detected page caches by looking for an active page cache module, making three requests to the first page, and looking for several HTTP client cache response headers:
cache-control, expires, age, last-modified, etag, x-cache-enabled, x-cache-disabled, x-srcache-store-status, x-srcache-fetch-status.
2 client cache response headers detected: cache-control, expires
So its a problem in tagdiv Composer.
Hello yes the problem is the cache but i dont use tools for caching.
Thx.
TagDiv Support,
Need help.
I see now that I have the EWWW optimizer plugin deleted, when you click on any image on any of my pages, you get an error message that says “the image could not be loaded”.
I deleted the EWWW Optimizer plugin, cleared the cache, and pre-loaded it through WP Rocket, then cleared the browser, but still cannot view any images when I click on them, in any posts, except images that link to my affiliates like Amazon…
you can see this occurring on the first image of this post by clicking on man with beard riding cub cadet mower. https://besthomegear.com/best-riding-lawn-mower/
This is occurring on both Mobile and Desktop versions,
Thanks again for your support!
Kevin
AnaMaria
I see now that the EWWW optimizer plugin is disabled, when you click on any image on the page, you get an error message “the image could not be loaded”.
Right now that plugin is “disabled”. If I delete it altogether, then clear the cache will that error message likely disappear?
This is occurring on Mobile and Desktop.
Thanks again
Kevin
AnaMaria
Thanks That worked – EWWW disabled, cleared cache, all mobile posts are back to original view!
Apparently, you must know of an issue with compatibility on EWWW and WP Rocket. If so, would it be a good idea to delete the EWWW plugin altogether, and if I do that does WP Rocket offer image optimization?
Otherwise i have a Jetpack subscription, also can “enable” image optimization there as part of the subscription, or perhaps a different image optimization plugin?
Hi,
I just checked, and indeed there seems to be an issue, I saw that you use ewww image optimizer and WP rocket, please disable ewww plugin, and purge all the cache, server, page, and browser cache, and check after.
Also, for mobile you use a mobile template?
Thank you!
Using the TagDiv Newspaper theme and without any known changes to plugins or theme, have just realized some (not all) of my posts are showing (in Mobile View only) as distorted pages – Zoomed so the page is not readable.
Here is a sample of a good Mobile page: https://besthomegear.com/10-best-gas-fire-pit-tables/
Here is a sample of a now distorted Mobile page: https://besthomegear.com/best-outdoor-griddle/
open either page on the desktop – No issues.
I have cleared and preloaded Cache this morning, with no changes.
If you open either sample page in Mobile (I use IOS) the second sample URL is an example of this issue. Appears the Margins are corrupted (enlarged) on only certain posts.
In Mobile View, I currently see almost all of my Product review pages, and Most of my How To guides with the same issue in Mobile View, No issues in Desktop. This is a huge problem that I can’t find a solution for, so big Thanks to anyone who knows what to fix, or where to look!
Kevin
Image #1
Image #2
P.S. Only thing that we recently changed on site was in Tag Div composer last week, where with AnaMaria’s help, I removed the “Breadcrumbs” content row (top of page below header) from All pages on my site, due to duplication of Yoast Breadcrumbs, but that seemed successful, so not sure that caused this to occur and why to only certain pages.
Please check its not working taking too much time and when it goes open its broke like cache issue.
