- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Hello!
Try to deactivate ALL plugins except tagDiv ones before update. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Hello,
What I can suggest is to use this filter – https://i.imgur.com/nYIDnXG.png it should not consume so many resources, but I don’t know if it works properly with the cache.
Thank you!
Hi,
If the cache is on, please check if this option is also enabled in the theme panel -> https://i.imgur.com/1rvCd9x.png.
Also, the real and unique value for your visitors is given by Google Analytics. Our post-view counter should count any post-visualization, even if the post is visited twice by the same person, and that’s why it can appear some difference.
Thank you!
Hi,
Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.
Also, purge/clear the cache.
Thank you!
I managed to clear the cache of the whole site and now everything seems to work perfectly!! thanks to you. Only problem I entered a Row with Html to enter the Tiktok Embed code, I see it on my smartphone but it doesn’t come out in the backend of the site, I cleared the cache and it doesn’t come out anymore and I can’t modify or delete it.
Hello,
Please let me know if for posts you use the mobile theme. Normally, if you have configured the plugin for mobile cache, it should apply to everything, including posts.
Thank you!
Maybe I fixed it, in wp rocket I saw create separate cache for mobile site, and now it seems to work. But I have the same problem with the articles pages, in that case I don’t know how to clear the cache and how to manage the articles page. Can you help me Anamaria thank you for your precious help.
Hello Antonio!
It seems that you use the Mobile Theme and AMP plugin.
I can see your hamburger menu, which is displaying well on your mobile version. Delete your cache and try again in an incognito window in your browser.
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.
Thank you!
Dear Anmaria,
I use WP Rocket for caching I can’t find the settings you told me to follow. I also saw that when I clear the cache the site becomes the way I want it to be mobile, but after a while it goes back to being the desktop one. Please help me, I can’t figure out why this is happening. thank you
Hello @kevinperry !
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Hi,
You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache.
Thank you!
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
I hope this helps.
Thank you!
A few people have submitted requests for tagDiv to create a Block that would make it easy to add a “Table of Contents” to the theme. I have personally tried “Easy table of contents” plugin and other plugins, just as tagDiv suggested in earlier responses.
However, in 3 recent instances, those two TOC plugins corrupted my headers during an update to a new plugin version. Therefore not useable.
In addition, Newspaper ver. 12 just did the same header disaster yesterday. I was forced to reset my tagDiv license key, clear the cache, then revert to the earlier version to get my site back.
It is clearly all related to the table of contents plugin, which begs the question, “Why won’t tagDiv create a block for us to insert a compatible table of contents within their Theme?”
Thereby allowing us to delete the WP table of contents plugin that conflicts with the Newspaper Theme. Reminder to support similar inquiries to mine dates back well over one year…
Thank you for your quick response, K
Thanks for submitting request for Block to add Table of Contents. I have tried easy table of contents and others just as tagDiv suggests.
in 3 instances, they have corrupted my headers during an update.
In addition, Newspaper ver. 12 just did the same header disaster yesterday. I was forced to reset my license key, clear cache, than revert to earlier ver. to get my site. back
I think it is all related to table of contents, which begs the question “Why wont tagDiv create a block for us to insert a compatible table of contents” allowing us to delete the WP plugins that are a conflict with this Theme??
thank you
Hello,
I’ve disable the plugins and the problem still persists. Cleaned cache and everything.
Hi Anamaria,
thanks, yes, i found it. But if I enable this section i will get on mobile the same problem with a different Layout (Black Header, no more article below the article etc) ahoug I have cleared the cache.
Regards, Frank
Hi,
thanks. I deactivated it and deleted manually all content in /cache folder.
At the moment we do not use any caching pluging – to find the error….
Now it seems to work, but we get strange content on some pages
https://tcbludenz.at/damen-bundesliga/
under the logo there is:
tdb_title title_color=“eyJ0eXBlIjoiZ3JhZGllbnQiLCJjb2xvcjEiOiIjMWI4MTg0IiwiY29sb3IyIjoiIzFiODE4NCIsIm1peGVkQ29sb3JzIjpbXSwiZGVncmVlIjoiLTkwIiwiY3NzIjoiYmFja2
its in an empty column element, but when i click on it, i cannot delete it
Hi,
You have the mobile theme plugin activated, please deactivate it and clear the cache.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
Thank you!
Hi Frank,
I think WP Rocket has the option to enable the cache for mobile -> https://docs.wp-rocket.me/article/708-mobile-cache
Thank you!
Hi,
You have a 403 error, so please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
In the documentation of the Thumbnail problem here, it is said that it can be solved with the Thumbnail Regenerate plugin, but this plugin has not been updated for the past 2 years, after seeing the review and blog the developer turns out that the plugin maker has died.
The question is, is this plugin still working properly? since it’s already been 3 years I’m afraid this will also be another conflict to cache or SEO plugins. Waiting for the update of this plugin is already impossible. Tagdiv’s Newspaper team may be able to update the documentation for other optional plugins.
Hello,
we have enabled the mobile plug-in for our site Autogazette.de As a result, when clicking on some articles (not all), we now get the mobile layout with black header/logo (https://autogazette.de/fahrberichte/ford/ranger-raptor/ford-ranger-raptor-die-beinharte-pritsche-989415365.html).
But this is how it should be and look like when clicking on the article: https://autogazette.de/vw-werk/trinity/unternehmen/neues-vw-werk-und-der-gesamte-trinity-plan-wackeln-989415391.html
Do you have any idea what this could be? We have cleared alredy the cache
By the way: It is not only the layout, below the article is the rest like Teasers etc. missing.
Thanks, Frank
Thanks Calin, I will update asap to new version. I have answered you in the other post saying that the code only works when injected manually, as we show you, and caches were cleaned after the injection. If caches not cleaned or code is not here in custom fields the site works fine (so it couldn’t be an infected file in the server because the malware should then ALWAYS work, I hope I’m explaining well).
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This reply was modified 3 years by
loslunes.
Ok thats the answer I wanted. I would update asap.
If any file infected in all the server files then the malware will run ALWAYS. The problem is that the malware only works when the hacker use tdcomposer / tdpanel option (as my partner and I said) to put into the custom javascript and custom html.
When you delete the code from there (I made 2 days ago and, fortunately, it doesn’t appears again) and clean caches, all works fine. When the code is injected and caches are not cleaned, the code doesn’t works because it has been not applied. I mean, it only happens when someone use td panel vulnerability to inject it. I don´t know if only in old version, I have 11.5.1.
Thanks for the help
Hi!! Thanks for your response. It was a cache problem, so thanks for your help. It has been resolved