Search Results for 'cache'

Hello Support Team,

I am currently using the Newspaper theme and encountered an issue with the “Column Text” block. When I click on Edit Content to insert a shortcode (e.g., [contact-form-7]), the editor gets stuck on the loading screen and does not display the content area (please see the attached screenshot for reference).

I have tried refreshing the page and clearing the cache, but the issue persists.

Could you please assist me in resolving this issue?

Thank you in advance for your support.

Best regards,
Vunt

View post on imgur.com

We are using the WP Super Cache plugin on our website, configured according to the official recommendations published by tagDiv.

Recently, due to serious high CPU utilization issues, we investigated our performance bottlenecks and identified that many of the slow queries were originating from the td-composer plugin. The queries were triggered by heavy use of flex blocks across our homepage and category pages. These blocks often regenerate content on each page load, causing significant strain on server resources during traffic spikes.

Following a suggestion by @Simion from tagDiv support, we enabled Block Caching for all Flex Blocks. This adjustment had a noticeable and immediate impact on performance. For a high-traffic news website like ours, this improvement was essential — and we now strongly recommend enabling Block Cache for similar heavy-use cases.

https://postimg.cc/NLQHPdvT
https://postimg.cc/rRyR0wNg

Encouraged by these results, we applied the exact same cache settings to our Mobile Page layout using the mobile theme configuration from Newspaper. However, while the Desktop version properly refreshes and reflects new content over time, the Mobile version remains stale, failing to show newly published articles.

To force the new content to appear on mobile, we are currently manually deleting the entire cache from the admin dashboard — something that is clearly not a sustainable or acceptable solution in production.

https://postimg.cc/njGQhDBC

We would like to ask:

– Why is the mobile version not refreshing like the desktop version under the same block cache settings?

– Is there a way to independently invalidate or refresh mobile cache when new posts are published?

– Could this be a bug or a limitation in how the td-composer handles caching for mobile themes?

Any help or guidance would be greatly appreciated — especially from other high-traffic sites using similar setups.

Thank you in advance!

We have followed all the documentation and recommended solutions but the functionality of the filter of Popular filtering (24h/48/7d) is not working correctly. We can identify that the posts which are shown are not the most popular in that timeframe.

For example an article from 1 month ago has total views 50 and another article has 200 views which was uploaded yesterday. The first one is shown in the most popular but the later is not, this is the case for various posts. Also the posts change on each refresh.In this example the filter is set to Most Popular filtering 7d.

See also the following details:

– Website is using WP Rocket cache
– Block Settings > USE LAST 24/48 HOURS & 7 DAYS POST SORTING is enabled
– Post Settings > Ajax view count is enabled
– Post Settings > Post and Custom Post types > SHOW POST VIEWS is enabled
– Sort Order is Popular (last 7 days)

I am experiencing serious performance issues on my WordPress website (https://www.kefaloniapress.gr), which is using the Newspaper theme with the td-composer plugin.

According to my PHP-FPM slow log and process traces, there are frequent slow executions (5–6+ seconds) directly tied to MySQL queries triggered by shortcodes and blocks from td-composer. Specifically, I have traced the following function calls in the stack:

– td_block.php → td_data_source.php → WP_Query → get_posts() → mysqli_query()

These queries appear to originate from blocks such as td_block_3 and td_global_blocks, and are responsible for consistently slow responses and elevated server load. The issue becomes more critical during traffic spikes, causing degraded performance, long page load times, and even occasional 502/504 errors.

My server has sufficient resources (32GB RAM, 8 CPU cores), and I have implemented full caching (object cache and page cache). Despite that, the problem persists, and appears to be directly related to the dynamic queries used by the theme/plugin.

Could you please assist with optimizing these queries or advise on best practices to reduce the load caused by td-composer shortcodes and blocks?
Or can someone help me address the problem on a paid plan ?

Thank you in advance for your support.

Hello, I want to have the same options in cities as you can see here https://in.gr for city weather options in this website https://iconmag.gr. I think its the same tagdiv newspaper theme

Also i want to exclude header date and header weather from my caching plugin https://el.wordpress.org/plugins/wp-cloudflare-page-cache/ and i do not know how to do it

On my website, the hamburger menu doesn’t work on the mobile version, but only on iPhone.

I’ve noticed that it works fine on Android smartphones. I’ve tried many things: I cleared the browser caches, the SiteGround cache… but nothing changed.

Wordpress version: 6.8.1
Newspaper version: 12.7.1
The site is: http://www.imuc.it

Could you kindly help me?
Thanks, Alessandro.

Hello ! I cannot seem to find the structured panel icon down where it should be on the left panel next to CSS. I’ve disabled all plugins one at a time and disabled all caches (website and hosting) to no avail. I need it to be able to select the news ticker element on a page that seems to be hiding behind other objects. Any ideas ??

Thanks !