- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
We have investigated your URL and everything works fine. Please make sure that you have cleared your cache. Also try from another device to see.
Thank you !
Hello !
If that option is disabled please make sure to clear you cache. Also please provide a link to your website so we can take a look.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please take a look at this guide here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I am still trying to make this work. No pictures shown in instagram footer, only icons. If i click the icons, the pictures open in a new window in Instagram – so the link works. After new update of NEWSMAG theme, deleting cache everywhere, and removing instagram account from wordpress/theme, and reinstalling, deleting cache again. Nothing works. Still don’t see any pictures in the “fixed” instagram feed above the footer in the NEWSMAG theme. Any suggestions?
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please provide a link to your website. If you are using a PRO Demo or Cloud library templates then you will have to fully edit them using tagDiv Composer.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
A link to the website would have been helpful. That issue in most cases is related to the caching used. What caching are you using? We recommend the super cache with these settings https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ The super cache has a dedicated setting for using a mobile theme.
If it is not possible to use the super cache, check if the cache plugin you are using has any similar settings, for using a mobile theme.
Thank you!
Hi,
I tried the suggested solution (delete then reinstall then delete the cache) but it does not work by me.
I see (when editing the post template page via TDComposer, the following error :
Uncaught SyntaxError: missing } after property list
note: { opened at line 635, column 27
Uncaught TypeError: window.tdcPostSettings is undefined
<anonymous> https://XXXXXX/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=1a221c8450bc290d78da968c50c142a1:39
(WP 5.5 and Newspaper 10.3.6.1)
Thanks for your support
That steps not working for me
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear the WordPress Cache and Browser cache
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear the WordPress Cache and Browser cache
You can also try different browser. It’s working fine on Chrome, Safari, Firefox, and Edge.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hey Vlad,
Thanks for the response.
To note: I only have Tagdiv Plugins and the two plugins that come with GoDaddy hosting (which are off).
Also, I linked the page you linked in my original comment.
I’ll try to clear the cache, but the website was a day old when I had a problem the first time (on Friday) and this theme is the first thing I installed on the site.
I’ll report back.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi there!
Since the new update, the theme settings continue resetting to default, breaking my site.
In other words, I use Cloud Library Templates on header, footer, post default, 404, search, etc, but all of these settings continue to reset themselves – I’m having to redo the configuration about 10 times a day!
https://www.screencast.com/t/t8Zit4qq7IQP
I tried everything:
– Reinstall the theme via ftp
– Reinstall the plugins via ftp
– I deleted and deactivated several plugins that were not tested by the theme
– I don’t have any cache plugins enabled (CloudFlare only)
– In CloudFlare I disabled minification and everything
Things you should know:
– I have the latest wordpress version
– I have the latest newspaper theme version
– I’m using multisite and the error occurs in only one of them (the others seem to be fine)
– The system status are fine (https://www.screencast.com/t/qn5qN3VdRCKR)
– I host my website on wp engine, but the cache is disabled so we can find out what’s going on
Plugins installed:
– Ajax Search Pro – Activated
– Akismet Anti-Spam – Activated
– AMP – Activated
– Contact Form 7 – Activated
– Imagify – Activated
– Jetpack por WordPress.com – Activated
– Post SMTP – Activated
– Redirection – Activated
– Stackable – Blocos Gutenberg – Deactivated
– Structured Content – Activated
– tagDiv Cloud Library – Activated
– tagDiv Composer – Activated
– tagDiv Mobile Theme – Activated
– tagDiv Newsletter – Activated
– tagDiv Social Counter – Activated
– tagDiv Standard Pack – Deactivated
– WP User Avatar – Activated
– Yoast SEO – Activated
And just to reinforce, all the sites in the multisite installation are working perfectly, they all use the same plugins, but only one seems to continue to reset the configuration to the default (or -no template-).
Could you please help me with this issue?
Thanks!
Hello!
Deactivated all the plugins except tagDiv, not using a child theme, cleared the cache… Still not serving the right size. I even tried a bunch of different element types. Currently using Big Grid 2. Tried nearly all the Flex options and several other Grid options. Even then, seeing wrong sized thumbnails.
Thanks!
Hi, Vlad! System requirements ok!
I’ve deactivated all third party plugins, including WP Super Cache, and the problem persists. I’d appreciate it if you could take a closer look, please.
Thanks!
Thank you very much for your answer, but I’ve done what you say:
– I’ve deactivated all the plugins except tagDiv
– I’m not using child theme, neither Cache plugins
– I’ve checked all the requirements and they are correct
but the issue persists.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
