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Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
The mobile version appear on desktop when is a cache problem, so if you are using some cache or plugin for optimization, please deactivate theme and try again.
For this problem -> https://i.imgur.com/7OACNM8.png pelase make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Salut!
Am o problemă cu varianta de mobil a temei, în sensul că până la un moment dat se afișa corect, varianta simplificată, cu articolele unul după altul. Apoi, brusc, nu mi se mai afișeaza decât varianta de desktop și nu înțeleg de ce (cu impact major asupra scorului in speed test).
Totul a venit după ce am activat/dezactivat mai multe plugin-uri de cache.
Precizez că e activat pluginul td-mobile. Poate aveți o soluție în legătură cu asta.
Merci mult!
Hi Vlad — try what again exactly? I have not been using a child theme or cache plugin, but in any case I’ve now deactivated all but the TagDiv plugins. I also deleted and tried re-uploading images that are being flagged on https://www.whynopadlock.com, but still have the mixed content issue. It seems to be a question of how the theme is processing/uploading images, not about any plugin.
I use WP-Super Cache. Still not working.
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide a link where I can check the problem on your website.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Usually this is a cache problem. Please make sure that you clear your cache. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
If there is a plugin conflict, you disable the plugins, clear the cache. If the problem is fixed you start activating the plugins one by one and see which one causes the conflict. And only THAT plugin must be removed.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please make sure that you clear your cache. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
make sure that this is not a plugin conflict, please deactivate all non theme plugins and let only the WPML plugin, also if you have cache plugins, please deactivate theme and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you clear your cache. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide a link where I can check the problem on your website.
Thank you!
I’m running Newspaper 9.7.2 and use the theme panel’s Ads > Header ad panel to call a shortcode for displaying ads in the site’s header. Recently, the shortcode is getting stripped out on some pages, but not on others. Of course, the result is that any time the shortcode is stripped out, we don’t display an ad.
What would account for this? What’s the fix?
Here are links to two pages:
Ads DO NOT display in header (bad!):
https://foodtradenews.com/
Ads DO display in header (good!):
https://foodtradenews.com/2020/01/13/wallace-rabenold-among-15-redners-executives-promoted/
Here are 3 things to reference:
1. Theme panel settings (ADS > HEADER AD > YOUR HEADER AD):
https://ibb.co/M12NywY
2. Source code of bad header:
<!--HOME TOP AD-->
<div class="ftn-ad-universal-top">
<div class="ftn-header-ad-wrapper">
<div class="ftn-header-ad-center">
<div class="adsanity-shortcode"></div>3. Source code of good header:
<!--HOME TOP AD-->
<div class="ftn-ad-universal-top">
<div class="ftn-header-ad-wrapper">
<div class="ftn-header-ad-center">
<div class="adsanity-shortcode"><div class="ad-alignnone"><div class="ad-row">
<div id="ad-10387" class="ad-970x90 adsanity-970x90"><div class="adsanity-inner">
<a rel="nofollow" href="https://foodtradenews.com/ads/iddba-billboard-ad-february-2020/" target="_blank"><img width="2560" height="238" src="https://i1.wp.com/foodtradenews.com/wp-content/uploads/2020/02/IDDBA_0220-scaled.gif?fit=2560%2C238&ssl=1&cache-bust=1582562205" alt="" /></a>
</div></div>
</div></div>Thanks for your help!
Hello !
Please make sure that you are uploding your image full size as you can see it here: https://www.screencast.com/t/Oxue274e ; Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
All these are not errors are shortcodes from blocks and grids that are part from standard pack plugin, you’ll need to replace theme with flex blocks and flex grids.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also make sure that you have the latest version of Newspaper 10.3
Thank you!
Hi Mm_Inpixelated,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Also please notice that we do not recommend to use more then one builders on a page, also the Elementor plugins was not tested with our theme, therefore we can not say if this will work or not with our theme.
Let me know the results!
Thank you!
Hi,
Please provide me a link to your website where I can check this problem.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
AS I can see for me are sowing correctly -> https://i.imgur.com/qAYK9ip.png -> https://i.imgur.com/lF1d1ci.png -> https://i.imgur.com/4XBdnfs.png -> https://i.imgur.com/PF8sIgZ.png
maybe it was only some cache problems.
Thank you!
Hi,
I do not have access to that page -> https://i.imgur.com/TBkUVcc.png please provide me a link where I can check the problem.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
I do not quite understand the first problem.
For me the single post template apply on category is working -> https://i.imgur.com/LeiO1qX.png -> https://i.imgur.com/VgB2BxU.png
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
