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Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Good day
In ADS (Theme Panal/ads) I use the following code:
<script type=”text/javascript”> dfppclick = escape(escape(“%%CLICK_URL_ESC%%”)); document.write(“<scr”+”ipt src=’https://adserver.merciless.localstars.com/campaign.php?campaign=5ce7c13f1ed5d266745cd4b1&ad=2611610&proto=https&ord=%%CACHEBUSTER%%&cval=”+dfppclick+”http%3A%2F%2Farrienel.co.za%2Fschoemansville’ type=\”text/javascript\”></scr”+”ipt>”); </script><noscript></noscript>
I use localstars.com to make up my ads.
When clicking on the ad I get a new window with a 400
Where do I change the url settings for the ad to click through to the site – in this case:
https://arrienel.co.za/schoemansville/
My site is kormorant.co.za
Thank you
Deon
Hello !
Your website is cached and is showing the Mobile Theme. Please clear your cache and try again. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If you have active the WPBakery plugin, please deactivate it and check the footer.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also please notice that the theme support do not include any custom work -> https://i.imgur.com/4hGuO0J.png -> https://forum.tagdiv.com/support-policy-2/
Also if you are using the mobile theme plugin, you’ll need to set the page content in mobile editor -> https://forum.tagdiv.com/the-mobile-theme/
Thank you for your understanding!
Hi,
I’m not very sure, but I think this is a plugin conflict cu WPBakery plugin, please deactivate it, clear all cache and try again, if the problem persist, please deactivate all non theme plugins, clear all cache and check the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
A assuming that this problem appear on posts that have set infinite loading, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello !
Please clear your cache, We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hello !
Please clear your cache, we have inspected your device from Mobile Phones, Ipad and android tablets and everything worked out fine.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
Usually this problem is caused by untested plugins, please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, clear all cache and try again.
Also make sure that you have the last version of theme and WordPress.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Usually when the mobile version appear on all device is a plugin or cache problem, in the most cases this problem appear when you are using the mobile theme plugin with untested cache plugin.
As cache plugin we recommend WP Super Cache Plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persist, please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, clear all cache and try again.
Also you check those similar topics :
– https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
– https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
We recommend you to disable the ALL in One Seo plugin since it seems to cause a lot of trouble. Disable the plugin, clear your cache and re-test your pages.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi, I would like to edit content using “Text with Title” element. However after I edit the content and close the WP Editor, the content that I edit wont show. I dont know how to edit and save the new content of “Text with Title” element. Please help me.
Please don’t suggest to deactivate all plugin except tagdiv plugin and also to deactivate all child theme or clear cache since I already done that and it still not helping me. Please check and repair your theme funtion.
Hi Vlad,
We have placed a check on “don’t optimize”, but the position of Ads did not change. I cleared the website and browser cache to make sure, but it did not work.
Please let us know your thoughts.
Thanks!
Hi, Vlad I am not talking about comments. I want to disable AJAX POST VIEW COUNT.
Theme Panel -> Post Settings -> Ajax View Count (Keep counting with cache plugins). This option will go when you disable the standard pack plugin.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I jut make a test and for me this is working normal -> https://i.imgur.com/r3XMizH.png this can be a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you have the latest version of the Newspaper theme (v10.2) and WordPress.
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If the problem persist, please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, clear all cache and try again.
Thank you!
Hi,
If the problem persist please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
There are 4 types of cache on a website. If after installing the plugin you still experience cache problems please contact your host in this matter.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
If the Nginx platform allow you to install plugins and make configurations on FTP or cPanel, then should be no problems.
Also we didn’t test the LiteSpeed+LSCACHE with our theme, therefore we can not say if this will work properly or not with our theme.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
