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Dear Support,
I have updated my website into new version as announced in envanto, and I have found every style was not showing on frontend but backend. Mean:
1 – Not showing style when accessing the website as a new comer.
2 – the style showing when I tried to edit with tag composer.
Everything I have done:
1 – Cache clearing ( Browser and website)
2 – Updating everything to latest version ( Plugin And theme )
Code showing:
[tdc_zone type=”tdc_content”][vc_row][vc_column][td_block_trending_now header_text_color=”#ffffff” header_color=”#dd3333″][td_block_big_grid_1 sort=”featured”][/vc_column][/vc_row][vc_row el_class=”td-ss-row”][vc_column width=”2/3″][td_block_1 custom_title=”World news” header_color=”#7f8fa9″ category_id=”” td_ajax_filter_type=”td_category_ids_filter” td_ajax_filter_ids=”” td_filter_default_txt=”World” td_ajax_preloading=”preload” sort=”random_posts”][td_block_15 custom_title=”Travel guides” header_color=”#66bb6a” category_id=”” limit=”3″ ajax_pagination=”next_prev” sort=”random_posts”][vc_row_inner][vc_column_inner width=”1/2″][td_block_2 custom_title=”Tech” header_color=”#3f51b5″ category_id=”” limit=”3″ ajax_pagination=”next_prev” sort=”random_posts”][/vc_column_inner][vc_column_inner width=”1/2″][td_block_2 custom_title=”Health” header_color=”#e91e63″ category_id=”” limit=”3″ ajax_pagination=”next_prev” sort=”random_posts”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/3″][td_block_social_counter custom_title=”” style=”style8 td-social-boxed td-social-font-icons” facebook=”tagDiv” twitter=”tagDivOfficial” youtube=”tagDiv” open_in_new_window=”y”][td_block_ad_box spot_id=”sidebar” spot_title=”- Advertisement -“][td_block_21 custom_title=”Most popular” sort=”random_posts” limit=”4″ td_ajax_filter_type=”td_category_ids_filter” td_ajax_filter_ids=”” td_ajax_preloading=”preload” ajax_pagination=”next_prev”][/vc_column][/vc_row][vc_row full_width=”stretch_row_content td-stretch-content”][vc_column][td_block_big_grid_fl_4 td_grid_style=”td-grid-style-6″ category_id=”” sort=”random_posts”][/vc_column][/vc_row][vc_row el_class=”td-ss-row”][vc_column width=”2/3″][td_block_11 custom_title=”Sport news” header_color=”#66bb6a” category_id=”” sort=”random_posts”][/vc_column][vc_column width=”1/3″][td_block_1 custom_title=”Recipes” header_color=”#e91e63″ category_id=”” limit=”1″ ajax_pagination=”next_prev” sort=”random_posts”][/vc_column][/vc_row][vc_row][vc_column][td_block_video_youtube playlist_title=”Watch now” playlist_yt=”-1nEBJ54y0k, g9JguCjLrCw, 1U2DKKqxHgE, jxJnIKSlZq4, AWoD7BhvDuQ, dX3P9VFmlzY, d1NSgR4svTg, pUYamKQEu5o, RwPR0q5es0A”][/vc_column][/vc_row][/tdc_zone]
i installed wp super cache didnt change
only 2 plugin installed wp fastest cache and rank math How can i fixed ?
Before posting this, I have referred to many articles on the forum.
A summary of what I did:
- Updated to latest version of the theme. Before update my mobile score was 22.
https://imgur.com/a/jfFwk89
This was checked multiple times over a span of 15-20 days. -
After update my mobile speed has reduced to 19.
https://imgur.com/undefined - Still optimistic, I installed and activated the mobile theme. My mobile speed has increased to 34.
-
If the mobile version is meant to load faster and make the site light, why is the speed below average? I am not expecting a 90 or 100, but somewhere between 60-80, is that possible?
I can see majority of the lag is caused by render blocking resources many of which are javascripts and css. Is there a way to optimise this?
P.s – I have tried w3 super cache, autooptimize and several similar tools but no luck.
Please can you suggest a solution for this asap? This has already hugely affected my site rankings.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also the tagDiv Composer will work for all cloud templates and pages. if you want to see the category templates that you are using you can check these in theme panel> categories -> https://i.imgur.com/OQJlCBP.png
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you clear your cache. Also please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you clear your cache. Also please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi,
I do not quite understand the problem, also the link that you provide is not working -> https://i.imgur.com/jPCH3t0.png -> https://i.imgur.com/piqbxQK.png please provide some more details some screenshots or an working link.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
We recommend to use WP Super cache plugin with our theme, you can check our documentation for the settings you’ve need to do here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also there are many clients that are using the Autoptmize with the right settings, unfortunately we do not have a documentation for this one, sorry!
Thank you!
I’m using the latest version. I’ve cleaned the cache, i tried both chrome and safari but i still couldn’t edit the text area. I’ve tried “call to action” instead of column text, it works. You can see the areas at http://cokokuyancokgezen.com/
-
This reply was modified 6 years by
SevilMert.
Hello !
Please provide a link to your website in order to inspect.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
In order to delete items you can right click on them and delete. If this also does not work, Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also our team is doing their best to answer all the e-mails as soon as possible.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi everyone,
I am having a problem viewing an update I did to the header.php file. I viewed the file on the server via an FTP program and the update is there, but I’m not seeing it live on the website, so not sure where WordPress is grabbing the files from. I tried a cache plugin, and another cache plugin, but both are not allowing the updated header.php file to show. I am hosting on GoDaddy if that helps. Please let me know if you have run in to this issue or know how to fix it, it’s severally delaying the build of my website. Thank you!
Hi,
I am facing problems with caching using Autoptmize and Cache Enabler.
Wich cache plugin would you recommend?
Hello
I heard your answer some time ago.
Now you can access the website completely.
There are a total of 5 plugins installed on my homepage.
-tagDiv Cloud Library
-tagDiv Composer
-tagDiv Mobile Theme
-tagDiv Social Counter
-tagDiv Standard Pack
Please check my website for errors.
https://graystarfish.com/wasdvwqqaa/
https://graystarfish.com/ww/
https://graystarfish.com/hello-world/
Thank you!
—————————-
https://graystarfish.com/ or https://graystarfish.com/ww/
Fatal error: Uncaught Error: Call to undefined function get_post_datetime() in /volume1/web/graystarfish/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php on line 671 Error: Call to undefined function get_post_datetime() in /volume1/web/graystarfish/wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php on line 671 Call Stack: 0.0008 400880 1. {main}() /volume1/web/graystarfish/index.php:0 0.0013 401168 2. require(‘/volume1/web/graystarfish/wp-blog-header.php’) /volume1/web/graystarfish/index.php:17 1.6623 44488160 3. require_once(‘/volume1/web/graystarfish/wp-includes/template-loader.php’) /volume1/web/graystarfish/wp-blog-header.php:19 1.6921 44539888 4. include(‘/volume1/web/graystarfish/wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_5.php’) /volume1/web/graystarfish/wp-includes/template-loader.php:78 2.1334 44787696 5. require_once(‘/volume1/web/graystarfish/wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-5.php’) /volume1/web/graystarfish/wp-content/plugins/td-standard-pack/Newspaper/parts/single/single_template_5.php:28 2.1506 44805752 6. td_module_single->get_item_scope_meta() /volume1/web/graystarfish/wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-5.php:57
Please tell me the solution.
—————————–
Vlad S
Dec 19, 2019 at 9:53 am
Hello !
Unfortunately we cannot access your websites.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Same problem, changed logo, saved as png, deleted old logo, cleared cache, inserted new logo on just desktop view and still received same error.
I removed logo from mobile view and obviously errors stopped there… but this is not something I like as I prefer my logo to be seen on mobile view.
[25-Dec-2019 07:18:10 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 07:18:12 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 07:18:15 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 07:19:00 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 07:19:36 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 07:19:58 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 07:46:00 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 07:51:42 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 08:06:00 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[25-Dec-2019 08:07:44 UTC] PHP Warning: getimagesize(https://www.evolutionofbodybuilding.net/wp-content/uploads/2019/12/logo_main_Dec25.png): failed to open stream: HTTP request failed! in /home/qxateu8tderw/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
Hi,
I’m nu very sure but in your case I think that is a plugin conflict, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Thank you!
Hello!
The menu seems to be working fine on your website.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please note our working our for the followin day: 
Thank you !