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Hi,
Why don’t you answer my question about the black background on mobile menu?
WP Optimize caching is disabled.
I removed WP Super Cache.
So only Autoptimize is on.
Thanks
Hello !
Mobile Theme and Amp have the same layout.
This is mobile version but without Mobile theme plugin: https://ibb.co/fHkgfzb
Also we have checked your website and it appears that you are using multiple cache plugins that conflict. Autoptimize, Wp Optimize AND wp super cache. That setup will cause issues with any theme.
After clearing your cache you can see that now your website works on mobile theme as you had it active before.
Thank you !
Hello,
Please reference https://community.cloudflare.com/t/website-caches-weird-to-where-i-cant-navigate/123292
My website https://www.digitalnomadsage.com has a weird issue with the menu items (Not the main menu). I guess there’s some kind of AJAX posting that’s being blocked when I try to navigate?
I am using Cloudflare and when I purge the cache it temporarily fixes the problem then it comes back. Even when I disable Cloudflare the problem still occurs so I’m totally stumped… Basically the menus for each section have a loading animation that gets stuck in a loop… and I can’t navigate at all. When I clear cache it temporarily works again.
I don’t know if it’s an AJAX thing or maybe my website is cached twice? Once in WP Super fast Cache and then again with Cloudflare?
Plugins:
Akismet Anti-Spam
AMP
Contact Form 7
FMTC Affiliate Disclosure
Google Analytics for WordPress by MonsterInsights
Image optimization service by Optimole
Leverage Browser Caching
reSmush.it Image Optimizer
SiteLock
Slider Revolution
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
UpdraftPlus – Backup/Restore
WP Super Cache (Disabled and issue still occured)
Yoast SEO
Hello –
What is the best way to display an RSS feed? I’m using RSS Aggregator on this page: https://www.kvnutalk.com/cache-valley-daily/ and it’s not showing anything. But in the preview of the RSS Aggregator settings, it’s showing stories. I’m using the exact same method for this page: https://www.kvnutalk.com/national-news/ and it seems to work. However, no pictures are showing, which I wish they would.
Any help?
Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
I am using wp fastest cache premium
Hi,
From what I can see the mobile theme is still appearing on desktop version -> http://prntscr.com/pm9b68 this is a cache plugin conflict, please deactivate it and check to see if this will still happen, also we recommend to use http://prntscr.com/pm9b68 plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
These problems, can be related to some plugin conflicts, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you have some errors in console -> http://prntscr.com/pm3m0u
From what I can see on Internet explorer are not display some elements because do not recognize the css from the menu elements.
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi meri,
From what I can see on google page speed the mobile version is look normal and is not the amp version -> http://prntscr.com/pm2zbi this is the amp version of your homepage -> http://prntscr.com/pm2zsl not this -> https://ibb.co/Cnwk6pb , the amp version can appear only if you are from mobile device like this -> https://www.screencast.com/t/svNmy6clpKl
Also using a cloud header you’ll need to edit the main header and the sticky header too, here is a similar topic ->https://forum.tagdiv.com/topic/add-secondary-logo/
For the problem with header style 7, there can be a cache/plugin problem, also make sure that you logo have the proper size.
Thank you for your understanding!
Hello !
We recommend using WP Super Cache plugin. Find out more about it here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
When using Cloud Template header the sticky header must be edited with tagDiv Composer Header Manager and erased the content of it as you can see here: https://www.screencast.com/t/Bzi8kbneOKQc
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have already cleared the cache, still sometimes it works and sometimes it doesn’t and also the response time has got high, I didn’t install any additional plugins and I have a good configuration server, the problem is in the theme itself, please check the lighthouse score or pagespeed score for my site’s mobiles Version.
Hello !
Please make sure that you have cleared your cache. We have inspected your website and the Mobile theme is active.
Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem please provide some more details and some screenshots, also a link to your website would be very helpful.
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Social sharing plugin doesn’t cache via W3 SuperCache. Loading time for this plugin about 5 minute. But its problem only on mobile. How to fix that?
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you set the settings for Facebook share as in our guide from here -> https://forum.tagdiv.com/facebook-share/
Thank you!
Hi,
Since the last WP update, http://www.mondeoz.com shows the AMP version on mobiles while it should show the Mobile version (haven’t changed any setting).
I went into Theme Panel > Responsive and saved again the settings. I emptied all caches and then it was showing the mobile version on desktop. It was also showing a Newspaper menu on AMP mobile version while my Cloud Template menu should be 100% ok by now.
After a refresh, then it was showing again the desktop version on desktop and the AMP one on mobiles.
Doesn’t make sense at all…
Can you help fixing that?
Thanks
