Search Results for 'cache'

Hi,

What WordPress version are you using? The super cache plugin is compatible with the latest version, should work fine with older as well – https://wordpress.org/plugins/wp-super-cache/
I tried activating it, it works fine it seems – http://prntscr.com/ofnjhx with the latest theme and WordPress.

Note that some hosting providers have their own caching however, so they could disable or block users from installing specific caching plugins. You could contact them and ask if this is the case.

Best to ask them to make modifications as mentioned in the requirements guide, if possible. There could be a preferred method of doing it, or a specific setting/location that has to be used.

Thanks

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Also the first time you enter your site you can’t see the mobile theme due to cache, only after 1 refresh you will see the mobile theme.

Thank you !

Hi,

Please make sure that the theme was install conform to our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let us know the results!
Thanks.

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Let me know the results!
Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

From what I can see the mobile theme is not active at the moment. If it’s active the website should look like this live theme demo (on mobile or mobile emulator)
– https://demo.tagdiv.com/newspaper_local_news/

Some caching/optimization plugins or settings from them could cause problems with the mobile theme. We recommend where possible to use the WP super cache plugin with these settings – https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Let us know if you have more questions.

Thanks

Hi,

Please notice that only the content build with tagDiv Composer can be edit with this builder.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi,

1. Yes, you can import only the demo settings and yes, your content is safe, but notice that if you import the demo with content and you make changes in this, after you uninstall or change the theme the changes made in the demo content will be lost -> https://tagdiv.com/newspaper-theme-installing-demos/

2.Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
Please make sure that you are using the latest theme version and make sure you Instagram account is correctly added, you can make a test and try with a different id to make sure that the Instagram is working correctly ( Instagram id: cocacola ).

Let me know the results!
Thank you!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

I have checked your website and I saw that you have changed the version of WPBackery -> https://www.screencast.com/t/a3fhKVEClPfA Also, I saw that you are using a lot of untested plugins which might affect the theme functionality and also, the functionality of this plugin. After that, if the problem persists, please remove all of these plugins, clear all the caches, purge CDN files and check the results. I have made some tests with the latest version of the theme and with WPBAckery 6.0.2 and it seems to return good results.

Hope this helps and let us know how it goes!

Thank you!

Hi @jbaldera,

Please make sure that you’ve installed the theme according to our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Also please make sure that you do not have set some custom code in theme panel or in live box that provide this “shake”.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi,

Please ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ After you have made this step, clear all the caches and check again to change the logo from that section. Unfortunately, please note that our theme does not have any such an option that allows you to change the logo only for certain pages, like single pages with articles, sorry! The logo is general for the entire website.
Please note that only from there you can change the logo from your entire website. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer that section. Also, provide there the link of this topic so we can quickly identify you.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

If you want to make a theme update please check our documentation -> https://tagdiv.com/update-newspaper-theme/ but this will not fix the problem if you have a plugin conflict or the theme status are to low.

Let me know the results!
Thank you!

Hi,

I checked that option and for me is working correctly -> https://www.screencast.com/t/63BUABgBZ please make sure that you do not have a plugin conflict, also please check to see if you do not have some code set in theme panel, or in live box that hide the author;
If you are using some cache plugin, please clear all cache after you make some changes and check in the page.
If there is still a problem please provide me a link where I can inspect the slide.

Thank you!

Hello !

This is what i’m seeing this on mobile version: https://www.screencast.com/t/qxVTTvYz4tnl

To me it looks everything ok. If you meant that you have this look: https://www.screencast.com/t/CtkE534Z7Y This is due to cache. You either refresh the page or clear your cache. We do recommend using WP Super Cache plugin in order to clear your pages caceh. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

I hope this was helpfull !

Thank you !