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Hello!
If you select a category from the filters option, then it will display all the posts that have been assigned that category. Please re-check, delete your cache, and try again.
Thank you!
Hello!
Refresh the page and check again. Do you have any errors in the console? It could be a conflict as well. Did you delete the cache?
Thank you!
Hi,
The issue is caused by this plugin that you use, and there is an option to optimize the JS, which is why it is not working.
Also, if you delete a plugin, the object cache might remain, so you must also delete that file https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Thank you!
Hello! I have been using your wonderful Newspaper theme for 6 years! Sadly, I am now getting a wordpress critical error when TagDiv Composer plugin is activated.
I have tried different php versions and am currently using 8.3.
I increased memory to 256mb
I have deleted Composer plugin, cleared cache, and reinstalled Composer plugin
I contacted my host and they told me it is a problem with the Composer plugin and to contact TagDiv
Will you please help me with this?
The website is http://www.yournec.org
Hi Anamaria,
I mentioned we have around 5 websites here, all using the newspaper theme, fast cache or super cache or other cache plugin they have no affect, I already deactivated all plugins to see if there is any conflicts but the issue is remaining the same. I deactivated fastest cache on that one and I still have same issue.
Thanks
Hi,
It is not recommended to use more cache options. Can you please ask your host if he can help you with this issue? Also, you can check this topic https://stackoverflow.com/questions/74518534/varnish-how-to-cache-for-mobile-and-desktop-site
Thank you!
Hello!
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hello!
Click on the zone header https://app.screencast.com/RjzXLkCD9YoxF and check if this option is not selected: https://app.screencast.com/sO5B85IdfV7lc or that you have no z-index value on the row/element: https://app.screencast.com/J3h2cZQuSkfBI
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
We use the following cache:
On server:
Varnish and Redis
CDN:
Cloudflare
On website:
WP-rocket
Hello!
I can see that the scroll is not working anymore on your website.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
One more question – did you find a way to exclude this from cache and keep it updated?
Hi,
You have the fastest cache, not the super cache -> https://i.imgur.com/tcec4it.png. This plugin can cause issues.
Thank you!
Hi,
So, the issue is, as I said, the cache. Do you have a Varnish cache?
Thank you!
Hello,
Here is the website europeanbusinessreview.com
Using the super cache plugin, but like I mentioned I already deactivated all plugins and only left the default newspaper ones and that did not solve the issue. We have cloudflare also if that can help.
Thanks
I found a guy that wrote about this exact problem:
https://www.managedserver.eu/optimize-wordpress-sites-created-with-the-newspaper-theme/
See under headline:
The TagDiv Mobile problem and server-side caches like Varnish
Hello Natalia!
It shouldn’t work randomly. By default, the search feature is the default WordPress one. https://www.wpbeginner.com/wp-tutorials/how-does-wordpress-search-work/
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
Now we have tried it all but the problem is the same.
We also tried using WP super cache instead of WP Rocket but the problem is the same.
The problem is only there when visting the website from google, not when accesing the website directly with the url.
Hi,
Please check this guide to enabled the mobile cache https://docs.wp-rocket.me/article/140-wrong-display-mobile-tablet-desktop
Thank you!
Hi,
You need a cache plugin because the browser will not know what version to display without it.
Thank you!
Hello Anamaria.
Thankt for your response.
The problem is still there even when we deactivate all cache-services.
So, without any cache at all the problems are still there.
Hello,
Please provide some screenshots and the link to your website.
Also, please ensure the settings are saved, and clear the cache.
Thank you!
Hi @hojjo,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ or you can use WP Rocket.
Also, please let me know what plugin you use for the cache now.
@Adrie Please post only in your created topic, because there are different issues
Thank you!
Hello,
Please provide the link to your website. Also, what plugin for cache do you use?
Thank you!
Never mind on my link… guess that was temp link. Calin’s images do show up here in my Chrome browser on Windows.
You might try clearing your browser cache. If using VPN your location might also be blocked by the image server, dunno.
Sorry. I don’t work here.
Hello.
We use the Newspaper 12 theme and use the mobile-theme feature.
When searching on google and entering the website (ekonomifokus.se) from there the mobile version is shown even when using a desktop.
We have tried everything, we removed all cache-systems but the problem is still there.
Also, the problem is only there when entering the website via google, not when visting the website directly.
