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I am using W3 Total cache. The script I am using is still in use on my website with 3 different settings (newest, popular and featured category) without any issues until now.
Here is the new link to the file:
https://file.io/XMUi2BDrmu6k
Hi there! I’m now using Jetpack Boost to clear cache but there’s been no change. I checked and I am using all the right menus but it is the same issue. The menu button still does not work when the home page loads for brockpress.com on mobile. I can’t seem to find any other plug-in that would be interfering.
Is there anything else I could try?
Hello!
We recommend the Wp Super Cache plugin.
Thank you!
Hello!
This is a cache problem. Please try to disable all the caching tools that you are using and see the result.
Thank you!
Hi,
I need to know what mobile version you use. Maybe the issue is only from cache, or object cache -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello!
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hi,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ or you can use WP Rocket.
Also, please let me know what plugin you use for the cache now.
Thank you!
Let me clarify. I am using the W3 Total Cache plugin on WordPress and the Newspaper theme. Whenever I make changes to my site, such as placing ads or changing the layout for mobile/desktop, my site automatically experiences errors for several hours. The error I encounter is that the desktop view changes to mobile, and the mobile view changes to desktop. However, after a few hours, the desktop and mobile views return to normal by themselves. Is there a solution to my problem to prevent the display errors for several hours?
I have observed. My site was Ok for 1 day then its again showing like this:https://www.awesomescreenshot.com/image/49284228?key=a7b171d1a9705f07fde269c7190ed41f
please visit the site now. What I have observed is that THIS IS SIMILAR TO MY MOBILE VERSION. THE MENU ON THE LEFT IS SHOWING PAGES EXACTLY LIKE MY MOBILE VERSION.
After few hours or days it started showing this version. THIS IS SUPER STUPID AND STRANGE BUT THIS IS HAPPENING EVERYDAY.
I disabled cache plugin. I HIGHLY DOUBT THERE IS SOMTHING VERY STRANGE BETWEEN DESKTOP AND MOBILE VERSION. Here are all the plugins I am using:
https://www.awesomescreenshot.com/image/49284511?key=133342e39c61518a31a3d2435c28e30e
*** Another problem I am facing is that i am keep trying to update tagDiv Opt-In Builder plugin. Every time it is showing updated and when I refresh the plugin page, it is showing There is a new version of tagDiv Opt-In Builder available.
Please help me to fix this. I am tired.
Hello,
The mentioned options are in WP Super Cache plugin, but if you want you can use a different cache plugin.
The CDN from Siteground should be ok, but we usually recommend this one – https://www.cloudflare.com/
Thank you!
Thank you for the setting, I couldn’t find it.
The culprit for not saving was Object cache. I think it works now, thank you.
Hello,
Please delete this value -> https://i.imgur.com/Y9IB5DX.png and check after. I think that you have a plugin conflict there. Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello,
I recommend not using a plugin to redirect; maybe the menu is not working because there is a plugin conflict or you have some misconfiguration.
Also, if you have created a mobile page, then please make sure that you have set the right menu for it.
Also, did you configure the cache plugin to enable mobile cache?
Thank you!
Hello,
I believe that you are referring that the pages sped has dropped, this is normal since the structure is different and the site needs to be re-optimized.
Please use CDN for the website, this will make it faster – https://forum.tagdiv.com/cloudflare-cdn/ you can use the options from the last version and disable the mobile header on desktop and desktop header on mobile (this can be done for the sticky headers, but make sure that the mobile cache option is enabled – https://i.imgur.com/vgI7fdR.png) – https://i.imgur.com/FMejmEf.jpg – https://i.imgur.com/hTWwMFY.png also uses those options – https://i.imgur.com/WoLDdB9.png – https://i.imgur.com/tqFRWHX.png and you can enable the option to use webp format for thumbs – https://i.imgur.com/ZOg8cCq.png (those need to be generated with a dedicate plugin).
Thank you!
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
This is my website: https://www.hospitality-school.com/
This is how Cloud Templates are: https://www.awesomescreenshot.com/image/49239871?key=82e206b628116684513978f962c01ec8
This is how I designed it and want to look like: https://www.awesomescreenshot.com/image/49239883?key=46e37f28dd3b71447a33192458c9ca79
BUT WHEN I TEST IT IN DIFFERENT BROWSWER AFTER DELETING CACHE FROM SERVER SIDE AND BROWSER SIDE, IN PINGDOM AND OTHER TOOLS IT LOOKS LIKE THIS:
https://www.awesomescreenshot.com/image/49239890?key=a9a247c5314c3da07ce95db74a8b59ba
As I am not an expert I am really feeling helpless. Why is it happening? Why it is not showing exactly how I designed it from Cloud Templates and TD Composer?
I tried every single thing: embedding with embedding link, embedding with embedding code. I created a API key as instructed. Still, it shows as blank spot when not in a admin mode. I disabled the cache plugin. All other embeddings works fine except for the youtube/vimeo videos.
We’re experiencing an issue with our website where the Events Calendar Pro plugin’s series page is not displaying correctly when using the Newspaper theme. Here are the details:
1. Issue Description:
– Individual event pages are displaying correctly.
– The series page, which should list all events in a series, is not showing the events as expected.
2. Affected URL:
https://theisland360.com/series/mom-and-dad-lets-talk-sponsored-by-aarp-long-island/
3. Event Details:
We have set up three events with free ticket registration:
– November 7, 2024: https://theisland360.com/event/mom-and-dad-lets-talk-november-7-2024/
– November 14, 2024: https://theisland360.com/event/mom-and-dad-lets-talk-november-14-2024/
– November 21, 2024: https://theisland360.com/event/mom-and-dad-lets-talk-november-21-2024/
4. Troubleshooting Steps Taken:
– Tested with caching disabled using the nocache parameter.
– Disabled caching plugin and cleared server cache.
– Investigated potential minification issues.
5. Support Communication:
– We’ve been in contact with The Events Calendar support team.
– They’ve confirmed that the issue is likely related to the Newspaper theme.
6. Request:
We kindly request your assistance in resolving this compatibility issue between the Newspaper theme and the Events Calendar Pro plugin, specifically for the series page functionality.
Please advise on any potential fixes, workarounds, or theme adjustments that could resolve this issue. We’re eager to have the series page functioning correctly to properly display our event listings.
Thank you for your prompt attention to this matter.
Ok I solved. Those experiencing this issue can try updating and activating the “tagDiv Opt-In Builder” plugin. You can then clean the cache.
Hi,
What plugin for cache do you use?
Thank you!
Hello,
What cache plugin do you use? Maybe the cache plugin doesn’t support mobile cache https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello,
The only recommended plugins are tagdiv Composer and tagdiv Cloud Library. The rest of the plugins are optional, so please disable the tagdiv Standard pack and tagdiv mobile theme plugins.
This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile theme version can be delivered instead. Please check the setting to enable mobile cache https://docs.litespeedtech.com/lscache/lscwp/cache/
Thank you!
I have an issue where I am trying to activate new thumbnail sizing. I go to Theme Panel>Block Setting>Thumbs on Modules/Blocks select all the sizes I want to use, I hit Save, leave the page to go regenerate thumbnails and the new sizes aren’t there. I go back to the Theme Panel page and the original sizes that were there already are the only ones selected. Is there a cache I can reset or is this something that’s been an issue? I searched the forums and didn’t find anything.
I created a screenshot/ video. I am attempting to update the ads on the website. I have never had an issue before. Now all I get is the endless loading screen.
I have cleared the cache, I have disabled all plugins, and still no successful update.
