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Bonjour,
Je viens d’écrire un nouvel article sur mon blog. J’ai une grosse problématique d’affichage sur cet article que je n’ai pas sur mes anciens articles. Il s’affiche sous format mobile même sur PC. J’ai désactivé mon plugin cache et vider mon cache, changer de navigateur, le problème est toujours là.
–> https://imgur.com/a/gTpPHj7
Pouvez-vous m’éclairer ?
Hi Rachael,
Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
Thank you!
Hello @lambretta1991 !
You can change the color from here: https://app.screencast.com/ebjvaAmq5TWfD, save the settings, clear the cache and check the results.
Thank you!
Hello @Joe!
After installing that section, you should get this: https://app.screencast.com/RmMcoX3BDYTPJ (at the bottom of the page)
But it works only if you have your own video posts.
Replace these post IDs with your own: https://app.screencast.com/aJLpg4ZWaTNW2
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
Hi,
I just checked and it appears that this is coming from an custom file – https://i.imgur.com/PclTAbo.png so what can be done is to identify from where is that code coming or to use a custom css to overwrite it:
body {
background: transparent;
}
The css should be set in the theme panel > mobile theme > custom code > css – https://i.imgur.com/iQJRwMe.png after that clear all cache.
I hope this will help you!
Hello filippocatania, most of the time this is happing from cache settings that are interfering with the theme javascript and css. Normally when you are logged in and the cache is not apply it should not look ok. Please check the plugin cache settings for css and javascript.
I deactivated and then cleared cache. It still shows up when I start scrolling down. If values should not be defined in theme panel>header, can you please disable them in an update?
Hi,
since yesterday i noticed a problem with my website mytechnology:
initially i though could be some plugin error td_011_remote_cache which is something i’m fighting with and that slows down everything… so i did the same database clear i’ve been doing since weeks/months which is:
DELETE FROM wp_options` WHERE option_name LIKE 'td_011_remote_cache';
DELETE FROM <code>wp_options` WHERE option_name LIKE '_transient_wp_cloudflare_page_cache_all_languages';
(i've problem pasting code up here wtf)
followed by table optimisation...
but the website still was looking broken so i went in admin page to see available plugins and i notices a weird behavior in newspaper admin panel with says "registered" as always but than it says no updates available because no license is associated...
Whats?? Any idea why is telling me this? I didn't do any recent update, and it was a couple of days i was not posting new articles.
Thanks...
“Category siblings” toggle is turned off, but they still display. I cleared cache and checked again, but they still display.
I entered “Boston” for the weather location after entering my own API key, and the temperature appears to be cached and does not update. I have also disabled (turned toggle off) for the “Header weather” feature, and I still see the widget appearing in my header.
Hello,
I deactivated all plugins and cleared caches (DNS caches too), but still I see Arial font.
How can I fix this?
Jay Kakade
Hello again!
I’m using WP Super Cache plugin, and don’t use Mobile Theme plugin.
Dear tagDiv Support Team,
I am experiencing an issue with the tagDiv’s Cloud Library plugin on my website, resulting in the error message “ERR_TOO_MANY_REDIRECTS.” I have conducted some initial troubleshooting, but the problem persists.
Here is what I have done so far:
I made a test by deactivating all plugins except for the tagDiv cloud library plugin.
I also deactivated any cache plugins, cleared all caches, and tried again.
Unfortunately, the issue still exists after performing these steps.
The System status is ok.
I have also sent an email to contact@tagdiv.com explaining the issue and provided credentials to help me debug this issue.
I think you need to specify certain prefs for most themes on how stuff is cached, what not to cache, etc. — there was a guide on here somplace … but I’m sure support will chime in …
Hello,
This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile theme version can be delivered instead. Please check the setting to enable mobile cache https://docs.litespeedtech.com/lscache/lscwp/cache/
Also, you need to edit with tagdiv Composer the cloud template to change color, fonts, and so on-> https://forum.tagdiv.com/tagdiv-composer-tutorial/
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Here is the latest issue. I cleaned cookies, cache, CDN cache, LiteSpeed cache and for half an hour that’s what appears when I enter the site from a browser on 27 inch screen.
Hi,
To help you efficiently, I need more details about what is not working. You need to clear the cache, not the cookies. Also, related to the them panel, please let me know what you don’t find.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hello!
It seems like a caching issue. Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Let me know the results!
Thank you!
facebook stop showing image in my post https://i.imgur.com/vFHqAwx.png . I use yoast and wp fastest cache i have only cache system in wp https://i.imgur.com/PpqUa3K.png , and in yoast i have enable https://i.imgur.com/y9WkEM5.png , What can i do ? Image is in webp format . today stoped .
Hi,
I recommend letting only the LiteSpeed and CDN. It is not recommend to use some many plugins for optimize and cache
Thank you!
So, from the list, you suggest to use only Autoptimize and LiteSpeed Cache and remove the other 3?
Hi,
It is not recommended to use two plugins for cache because of interferes. Also, for optimization, you can let only Autoptimize and LiteSpeed Cache and check after if the issue persists.
Thank you!
I have actived A3 Lazy Load, Autoptimize, LiteSpeed Cache, Speed Optimizer and WP Super Cache.
Are they ok? Could you please tell me the right configurations?
Many thanks.
Hi,
Please let me know what plugin you use for optimization; maybe there are some settings that you can disable. You can use WP Super Cache or WP Rocket.
Thank you!
I was able to fix it with a cache purge.. no help needed, thanks
