Search Results for 'cache'

Hello RezNation,

Make sure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. All the settings which have to be in that section on page builder should look like this -> https://www.screencast.com/t/YjGP8DDS

Thanks for your understanding!

That is most definitely not due to the latest update of the theme.

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Wp super cache does not manage cdn files. They are managed by cdn hosts such as cloudflare. The cache from the plugin you mention can be removed from the plugin settings.

Thank you!

The theme is tested with the WP Super Cache plugin and there are no issues with it. We have not tested any other caching plugins so conflicts may appear.

Hello Edward,

I have tested on my side a random post with AMP and it seems to work as expected, as you can see here -> https://www.screencast.com/t/dTtVu8Bt I suggest you make a new clean install from scratch via FTP way with the latest version of it, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

So you want to remove the sidebar allocated space in the post content editor
– https://www.screencast.com/t/k7SUEFpR7
The solution provided by Bogdan works, remove the code as shown
– https://www.screencast.com/t/7NU4jsu7G06
– https://www.screencast.com/t/jeRu8oypoW
In my case it took a few force refreshes (Ctrl-Shift-R) to clear the browser cache and display the changes in the post page.

Thanks

Hi,

The code works for me, when entered in the theme panel as well
– https://www.screencast.com/t/9qRz9QPd
– https://www.screencast.com/t/kECjiQY1n37
– https://www.screencast.com/t/GX3zliAgn
Maybe it is a caching issue, clear all caching installed and also browser cache. Force refresh the page (Ctrl+Shift+R) and check the results.

Hello blk709,

Please update the theme again via FTP way to another sub-domain for testing, install only the plugins that come bundled with the theme core files, clear all the caches and check the results. If you are using some untested plugins, you should remove all of these and leave just to active only the plugins from the theme.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Please read here -> http://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/

Thanks.

Hello all,

Ensure that the theme update should have been correct via FTP way, clear all the caches, remove all of the untested plugins if you are using something like this and check the results.

Thanks for your understanding!

Hello rayarasmussen,

You should install the theme via FTP to another subdomain from scratch, only with tested plugins, remove all of untested if you are using something like this, clear all the caches and check the results. Ensure that you have correctly followed all the steps from here -> https://forum.tagdiv.com/install-via-ftp/ Notice that the latest version of the theme has been fully tested before launching it and should works as expected.

Thanks for your understanding!

Hello frankcf,

Make sure that your update has been made via FTP way because this is the surest method, in this case, remove all of the untested plugins, clear all the caches and check the results. Ensure that your plugins are updated with the version that comes bundled with the theme core files.

Thanks for your understanding!

Hello arabdebate,

I have checked your website and I saw that you an error in the console like this -> https://www.screencast.com/t/lUIAUcoSzW Please make a new fresh install via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello CoT5,

I have tested on my side and this functionality should works as expected. Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there, you should reinstall the theme via FTP way to another subdomain for testing and check the functionality.

Thanks for your understanding!

Hi,

It seems moist of your posts are having the issue. The modal image is not functioning properly, it detects 4 images in most posts but there is only the featured image. I have made tests with this function and there is no problem with it. Also the next/prev buttons do not appear in the modal for you even if it detects those images
– https://www.screencast.com/t/qo3sb1JNmuv

In this case it could be a plugin that causes the issue, you could try as a test to deactivate them all (including the autooptimize), leave only theme plugins active. Clear the cache afterwards and test to see if there is still an issue.

Thanks