No search results were found in Documentation!
Hi,
You misght have a plugin that became incompatible in the latest version.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please update your theme to the latest version and update the mobile theme plugin as well by disabling and deleting your current mobile theme plugin and then installing it again from the package you download from envato.
If the problem is still there after the reinstall/update, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
You probably have not cleared cache after making the changes. Now your excerpts settings apply but they are too short. You should increase the number as words are not = to letters. You should make the numbers larger. Right now even your titles are being cut.
1) Please check this link: https://codex.wordpress.org/Using_Permalinks
2) Please provide an example of the code you mention. An author and editor has these limitations in place: https://codex.wordpress.org/Roles_and_Capabilities
3) It is the social counter block. Edit your page with the tagdiv composer and delete the element. Please use this guide to learn how to use the page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/
In order to cahnge category names, you will have to access the wordpress category settings: http://www.wpbeginner.com/glossary/category/
I think you will need a few good WordPress beginners tutorials so you can learn the basic stuff first: Please check this guide: http://www.wpbeginner.com/start-here/
Thank you!
Not really issue with theme; issue with Chrome. If it prints in Safari, and not in Chrome, that kind of tells you the issue.
You can try
a) clear cache in Chrome
b) make sure running up to date version of Chrome
c) try ‘incognito’ mode in Chrome
d) try Chrome on a different OS or computer as behavior is different on Mac OSX vs Windows 10, iOS, etc.
Also useful to look at the F12 console in Chrome for site errors:
e.g., in your page
Failed to decode downloaded font: http://fonts.gstatic.com/stats/Roboto/normal/700
Be aware Chrome is going to continue to work less and less consistently with sites not conforming to https, so good to look at moving to https ASAP.
Hi, since I updated to version 8.1, I can’t edit the main page with tagdiv composer. I have disabled the visual Composer, disable all plugins except the page builder, then clear cache. But still not load the screen with the modules. How is this resolved?
Hi,
I just noticed that the sidebar on article posts is overlaying the main body of text on the posts.
After reading over different posts here on the forums I deactivated all the plugins I’m using and the error still occurs.
I then thought it might have something to do with the new tagdiv composer, so I deactivated and deleted that plugin and the error still occurs eith that as well.
I cleared the cache after both deactivating all the plugins and deleting the tagdiv composer and still no luck. I have since reactivated all the plugins except for tagdiv composer since it is deleted.
You can see an example of the error here: https://www.todaysrdh.com/50-tips-and-insights-about-productivity-happiness-and-life/
How can I get the posts displaying properly again?
Thanks!
Hi, yeah, I ended up deactivating a couple plugins that Kinda of helped the situation. In Firefox, Opera it’s speedy; plus, of all places, even faster on IE.
But on Chrome it’s intermittent and problematic. Have cleaned out the cache repeatedly on Cloudflare, Fastest Cache and in the browsers but very choppy in Chrome.
I don’t understand though the thinking: Main theme and child theme. Isn’t there a universal thought about the safety of using a child theme? Also, when I switch, I ended up without my settings. Nothing in footer, no menu, my sidebars screwy. I did try to import the theme settings from the child into the main theme but still didn’t catch. What then?
Tried it twice mind you. Clearing cache all over but nothing.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
The shop page was not created in the tagdiv composer but rather in visual composer as there was no tagdiv composer back when we first created the shop page.
You can create your very own shop page and have it look like you want it to by adding woocommerce elements to the page using the woocommerce shortcodes provided by the plugin.
Our shop page has a simple image then a text block with a few lines and a woocommerce shortcode added on a 2/3 layout and a sidebar on the other 1/3 row
It is simple, not very complex to create in the page builder. Please read this guide to learn how to use the page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/ and read the woocommerce documentation to see the different shortcodes that can be used for pages.
I have tested the add to card option but it works fine on our end: https://www.screencast.com/t/3nIPOOHPr
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi there,
We’re having a problem with the menu on the theme.
If you hover on a menu item a drop down menu appears but when you try to click on a menu link it disappears and shows box stories instead?
You can see the bug on our website http://www.theasiantoday.com/
We have cleared the cache both in wordpress and browser but same issue on both firefox and IE.
I’d be grateful for your help.
Hello MarcoXX,
I have inspected your website and I saw that you have some errors through your console, as you can see here -> https://www.screencast.com/t/rRvD8DsvfDi2 Also, I saw that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them, leave just Visual Composer to active, clear all the caches and check the results. Also, if the problem is still there, try to make a new clean install from scratch, via FTP way, clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Maddis_97,
First of all, please ensure that you are using the latest theme version which can be downloaded from Theme Forest account. After this, if you are using some untested plugins, please try to disable all of these, because these can interact with the theme core files and cause a lot of unknown issues. Clear all the caches and check the results.
Hope this helps and if the problem is still there, you should provide some useful screenshots with the problem and which are the settings from your website.
Thanks for your understanding!
Hi DaveS,
I have tried again to click on your Tag and it seems to work as expected. There’s no redirect. Do you have cleared all the caches?
Thanks for the message!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
No idea what happened. Been fighting with this all day long.
Before this morning everything had worked smoothly and fast, then today? Slow slow and at times, the page takes a fully minute to load. Now I’ve got it working better, but, it’s still strange with images not wanting to load quick enough.
Already tried switching from WP Rocket to WP Super Cache and now onto Fastest Cache Premium. Still not good.
Placed an index in mysql for auto and still…
Restored days old backups and still the same thing. Had to restore the most recent one so’s to avoid losing all my work from the past days.
Hi there at TagDiv,
The backend of our WP-theme Newspaper 8 has slowed down to a 40 seconds-plus loading speed when editting or creating post, pages or opening the Media Library. Also starting up TagDiv Composer on a (new) page is extremely slow. We have tried everything we could find, like disabeling all the plugins and enabeling them one for one again. Allocating more memory through wp_config.php according to TagDiv specifications, etc. Nothing seems to work. Frontend of our site is flying (well, fast loading). Restored backups of website and database a few times also. We don’t know what we can do to fix this problem. Checked PHP memory: fine, Server specs: great, so we realy need some help here.
Our newswebsite http://www.regioonline.nl is online since January, 14th 2017 using the WP Newspaper theme. We have about 1.100 post to date and approx. 4.500 images. With the theme we use the following plugins: Akismet Anti-Spam, Autoptimize, Better Delete Revision (deactivated), Contact Form 7 & Contact Form 7 add confirm, Cookie Bar, HTML Import 2, Image Watermark, Oypo (deactivated), Physical Custom Upload Dir for Real Media Library, Really Simple SSL, Yoast SEO.
We have used WP Supercache several times, but that did nothing for us. Yesterday installed and used Better Delete Revision and cleaned out redundend revisions (and set max revisions to 2 in wp_config). WP_Memory is set to 64M (even tried 512M with was possible acoording to our webhost One.com). We have a large amount of space (500GB) for our site and 8xCPU from the server. Only thing we can think of is maybe a corrupted database, but we don’t know how to check that of fix it. Enabeling repair in WP_Config did not work.
Any help is much appreciated in advance!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
I see the issue now.
It is most likely a plugin causing this to happen. Please disable all plugins and test again. Clear cache after you disable them though. and disable the cache plugin last.
Let us know if you still have trouble without plugins.
Thanks.
Hello DaveS,
Unfortunately, I cannot recreate your issues, sorry! Please keep in mind that all of the redirects do not come from our theme, sorry! most likely, all of these comes from your customizations, untested plugins or something like this, sorry! Also, I have checked your source page and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues. Try to disable all of these, leave just only the plugins that come bundled with the theme core files and check the results. Also, you should revert the theme to the default state and switch it to the main theme, clear all the caches and check the results.
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
As i clearly stated in my first post this is happening when i do a fresh install of wordpress and only install the theme and only plugin i instaalled then was bbpres wich wont work even then .. no youst pluginm and no cache plugin no other plugins …
Hello,
If the sections in your theme panel are not working properly, you should increase your memory allocation like so: https://forum.tagdiv.com/system-status-parameters-guide/
Also please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
