Search Results for 'cache'

Hi Somosung,

I have made some tests on my side and the Unique Articles on pages seems to work as expected. Try to disable all of the untested plugins and use only the bundled plugins which come with the theme, clear all the caches and check the results.

Thanks for the message!

Hello Joel Perez,

Please try to make a new clean install via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results.

Thanks for your understanding!

Hi,

The Edit with TD Composer link should be displayed for pages, in the admin bar
– https://www.screencast.com/t/f8TdHDO31aOu
If it does not for you, please deactivate all plugins except theme plugins and clear any installed cache. Then check if the link is displayed.

Thanks

Hi,

I believe that is happening because of a custom code that modifies the height of the element
– https://www.screencast.com/t/hTsEIWOzJri
If this code is supposed to reduce the height on desktop, please move it from the custom CSS section and enter it in Theme panel->Advanced CSS in the desktop field. The the code will only apply on desktop. Then clear any installed cache and check the results.

Thanks

Hi,

Yes, it seems the alt of the image is displayed, that particular thumb is not found
– https://www.screencast.com/t/2Y6ff4ZMwl
– https://www.screencast.com/t/N8wngC0n
Please try to regenerate the thumbnails using this guide
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Then clear any installed cache. The thumbnail should be created from the featured image of the post and displayed.

Thanks

Hi sebahattin.demir,

Try to re-save your permalinks from the panel, clear all the caches and check the results.

Thanks.

Hi Magdalena,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder in correct way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hello ttalleur,

If you are using a cache plugin you should use the Ajax View Counter option from here -> https://www.screencast.com/t/5AJwQdUQa Please activate this option from the theme panel
–> https://forum.tagdiv.com/ajax-view-count/ Clear the cache after enabling the option.

Thanks for your understanding!

Hi,

Please check the following topic here -> https://forum.tagdiv.com/topic/how-to-make-this/ and try to implement the last modified date as my explanation.
After each change, you should clear all your caches, purge all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hi,
Sorry but I do not know what kind of changes you have made. Please look at this ->
https://www.screencast.com/t/LilfG5keS and the result are here -> https://www.screencast.com/t/V4J3dlc8r This is the only way to remove these fields. Try it more carefully. After these changes, please clear all the caches and check the results.

Thanks.

Hi,

The post view count does not seem to be working. If you use caching on your website, please activate this option from the theme panel
– https://forum.tagdiv.com/ajax-view-count/
Clear the cache after enabling the option.

Thanks

Hi,

The mobile theme is sensitive when it comes to caching plugins. Issues can be present in combination with some caching plugins. Try using the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

@awoodhams, sorry for this but please notice that code which I gave you above it’s possible to need more adjustments for mobile devices. It was just a hint in this case. If you want to adjust your main menu for mobile with this code, you should do it yourself because we cannot provide custom work at the moment, sorry!
@Jair Prandi, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of the untested plugins, use only the bundled plugins, clear all the caches and check the results. Should work as expected.

Thanks for your understanding!

Hi,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder in correct way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Hi monicacortes,

Most likely, this behaviour happens due to a bad theme install, sorry! I have checked your error log and I saw that most of the files do not come with our theme, as you can see here -> https://www.screencast.com/t/ITNIced4Kt Please remove all of the untested plugins and use only the plugins that come bundled with the theme core files and which are tested and rule out any conflicting plugins. Also, if you have some additional customizations which can cause this issues, notice that you should revert the theme to the default state, clear all the caches and check the results. Make sure that your theme installing was made via FTP way because this is the surest theme method.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi saiemamer,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder in correct way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!