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Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
No this is not right, the tagdiv composer should work like so: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Sorry but I do not understand how you want to align the sharing buttons. They do not appear miss-aligned on your site. Please provide more details to what you are referring to.
As for the twitter link, This should also display in a new tab as you can see here: https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/
Yours seems to be affected by an external source so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
It does not matter whether you sound harsh or not, it always display our level of understanding and tolerance. The main issue now is that the theme does not allow us to select slider revolution. There seem to be myriad of complications with the new updated version of the theme and thousands of people seem to be facing the same gruesome challenges.
I was able to make the theme work even though slider revolution is still unable to work for me and several people.
For those experiencing the same problem, after clearing your cache, for your browser, your CDN, and your website and any other cache that you can clear, you need to disable all the plugins except TagDiv Composer only.
But be careful because this will only work if your site is secure. Having a secure site would mean these two things, having an SSL installed on it and making sure the green key shows on the browser.
If you have an SSL on it but the green key is not showing, it won’t work. In that case you will need to install the plugin “Really Simple SSL” to make it secure. In most cases it will work.
Once, you have installed that plugin, disable all other plugins, except TagDiv plugin and Really Simple SSL plugin.
Do not try to edit your current home page using TagDiv. Leave your current home page and create another home page. This will work and you will just move and drop elements.
But there are still other problems. You may not see all the elements. You will need to search others that you cannot see by entering for instance slider, big slide, block 20, etc, on the left side where you pick the blocks.
Having done all that, it will work but the slider revolution may, sadly and regrettably, not work, as it is in my case.
Ive done everything Gmetrix and other pagespeed websites ask me to do
I added CDN Cloudfare to the list
The website is still pulling 4 seconds to 5 seconds with 59 request for a grand total of 1MB
Whats the Deal?
It is so sad that I have tried all these things but this does not seem to work for thousands of people. The update is nice but if thousands of people all over the world cannot implement it, it looks a bit like a small failure. I disabled the plugins, purged cache from CDN and the entire wordpress site, disabled plugin one by one. But when I try to drop elements to the incryption area, it takes years to drop them. Also, I cannot even see the entire elements. I am using a Window 10 and doing all these things on Chrome. This does not seem to work for thousands of us.
Our site works properly based in California, server in Texas, Windows 10, Chrome, with TD Composer. Those elements have nothing to do with whether the plugin works.
Usually it’s due to a javascript conflict from another plugin, weird settings from using CDN or optimizer/compression plugin/service/host, a bad plugin added to Chrome (extension), corrupt cache, having more than one page builder active at same time (you can only use VC or TDC not both), etc.
No, there is no issue with the update. It works properly and has been thoroughly tested. It is your install that has problems, not the theme. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hello,
Please disable all other plugins except the tagdiv composer, clear cache and reset cdn files. Then test again and see if the issue is still there.
If you used visual composer on posts, then you should disable the new tagdiv composer as the new builder does not work on posts and breaks the layout.
Visual composer was never meant to be used on posts.
Thanks.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
The check again.
Thank you!
Hello,
I have tested the news ticker title background and color from the tagdiv composer but it works properly: https://www.screencast.com/t/84P23dTdR
please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
hi there, we have the same issue with this code:
//<script type=”text/javascript”>//<![CDATA[
(function() {
var configuration = {
“token”: “a6f162b602a6de26110784b1c5ccc382”,
“entryScript”: {
“type”: “timeout”,
“timeout”: 3000,
“capping”: {
“limit”: 5,
“timeout”: 24
}
},
“exitScript”: {
“enabled”: true
},
“popUnder”: {
“enabled”: true
}
};
var script = document.createElement(‘script’);
script.async = true;
script.src = ‘//cdn.shorte.st/link-converter.min.js’;
script.onload = script.onreadystatechange = function () {var rs = this.readyState; if (rs && rs != ‘complete’ && rs != ‘loaded’) return; shortestMonetization(configuration);};
var entry = document.getElementsByTagName(‘script’)[0];
entry.parentNode.insertBefore(script, entry);
})();
//]]></script>
No it does not go to a 404 but clicking on a link on our forum directly from a search will add the bold tags that highlight your searched items inside the url itself
Please follow this link: https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/
It is the same one, just not bolded out by the search results
As for the footer ads I do not know what you men. The footer ad spot is present and accounted for: https://www.screencast.com/t/UY12wVtc0
If on your end it does not show up, it could be a plugin conflict as we have seen plugins remove theme settings before.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it.
Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
Your big grid 4 does not display properly. That is why the image is stretched. It only shows 1 post but it should be held by a container like so: https://www.screencast.com/t/dxMK2WMdCwKv
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main
theme to make sure it does not affect the proper functionality of the theme.
If the propblem is still there please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights)
so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also I saw that it is a Theia post slider. Please note that it was not tested with our theme. We only tested Revolution Slider so I cannot say for sure if a plugin update did not break the slider and if it will work properly at all with our theme. I cannot say for sure about untested plugins.
Thank you!
Hello haendler55,
There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for Chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Cinefilul,
I have inspected your website and I did not saw any problems with your header logo. It seems to work as expected, as you can see here -> https://www.screencast.com/t/tyRionpai Try to clear all the caches, purge CDN files and check the results.
Thanks for the message!
Hello,
If you use a single image element of visual composer, did you by any change edit your page with the tagdiv composer afterwards? This is not recommnended as the shortcodes get changed. Please only use one builder not both on the same page. If a page has been created with visual composer, then you will have to re-create it in the new builder if you want to use it.
If this is not the issue, try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
You will only have to clear all caching. Please clear the cache from your plugin, browser, cdn server or even hosting side cache. It clears itself after a set period of time though so you can give it a bit of time to adjust to the new VPS.
Thank you!
hi Bogdan,
I tried but with no luck. the problem is I don’t use any CDN, not that I know of, and the error only occurs in the mobile version, the desktop version is absolutely fine.
Hello,
1. That seems to be a cached image. Please clear all caching from the cache plugin, browser cache, cdn server or hosting side cache.
2. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please also check your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello,
This could be a cdn issue or a cross origin font loading. Please use this solution:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thank you!
Hello,
The featured image does not seem to be available on your post.
Pleas make sure you uploaded a featured image in the post back-end. IF the image is present, then please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
