Search Results for 'cdn'

Hi,

Please make sure that you use the latest theme update(4.5) and you update Visual Composer plugin that comes with the theme files.
Please deactivate all plugins, leave only Visual Composer plugin active, also empty cache and purge files if you use CDN host service and see if the issue is still there.

I also tested this with the latest theme update and found no issues: http://screencast.com/t/zsdM50Thjv

Thanks!

Hi,

I have checked your site and social counter seems to work: http://screencast.com/t/ivqJgDDn
http://screencast.com/t/MrHLSMpkUc1n
http://screencast.com/t/4t9UDtgoGe35

Also I see that it is added a post created yesterday: http://screencast.com/t/Gy4IVtDawzb4
For the other issues please deactivate all plugins, leave only Visual Composer active, also make sure you empty cache and purge files if you use CDN host service.

Thanks!

Hi,

Using css you will only hide them and this will not reduce the number of requests to the server.
If you want to hide them please use this custom css: http://screencast.com/t/E4XuIhYN

.span4.column_container .td_mod3 img{
display: none;
}
.span4.column_container .td_mod3 .item-details {
margin-left: 0px;
}

Or you can delete this line from the module, but will affect all blocks that are using the module: http://screencast.com/t/DcdNaYYQUc

Also you will have to use css after that: http://screencast.com/t/iUd9Vx1Q

.span4.column_container .td_mod3 .item-details {
margin-left: 0px;
}

Thanks!

Hi,

Could you please provide more details about your issue as I’m not sure I understand. Please disable all plugins leaving just the Visual Composer active then empty cache and/or purge files if you use any cache plugins or CDN services and check again.
If you are not unsgin the laste theme version(4.6.1) and this still isn’t working please check your console for errors and also make sure your theme settings are saved. If not you have to increase the max_input_vars = 1000; value inside the php.ini file to max_input_vars = 5000;.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.
You could also updated the theme if the settings aren’t saved as we have made some changes in the latest versions so this won’t be needed anymore.
Hope this helps! Please let me know!

Thanks

Hi,

The path needs to include all format files, like this:

@font-face {
font-family: 'My_font';
src: url('custom-fonts/exo2-thinitalic-webfont.eot');
src: url('custom-fonts/exo2-thinitalic-webfont.eot?#iefix') format('embedded-opentype'),
url('custom-fonts/exo2-thinitalic-webfont.woff2') format('woff2'),
url('custom-fonts/exo2-thinitalic-webfont.woff') format('woff'),
url('custom-fonts/exo2-thinitalic-webfont.ttf') format('truetype'),
url('custom-fonts/exo2-thinitalic-webfont.svg#My_font') format('svg');
font-weight: normal;
font-style: normal;
}

See the screenshot form above, I’ve also pointed out the location of the custom-fonts folder which contains the font files:

* http://screencast.com/t/mZV2w12cxJTJ
Make sure you do this right and empty cache/purge if you use CDN files as I have tested this and works fine.

Thanks

Hi,

We aren’t aware of this and I also don’t believe that we are facing a bug hare because as you can also find if you check our demo: http://demo.tagdiv.com/newspaper/ the theme looks good on IE7 to 11 browsers.
I also noticed this server error when checking your site on Firefox browser(latest version) so this might also be due to your server. I suggest you also contact your host provider and let them now about this: http://screencast.com/t/0YCFnK627
I suggest you also try to check this without any plugins active, lave just Visual Composer plugin active and also make sure you empty cache and/or purge files if you use CDN host services.
Try this and let me know how it goes!

Thanks

Hi,

First check if the plugin is installed and active – http://screencast.com/t/1NosXJyV8F
Look into the widget section for the [tagdiv] Social Counter widget – http://screencast.com/t/DTU3iFMeoUWL
If it’s not there try to disable the rest of the plugins, also try to delete the plugin and re-install it.
If you made any modifications on the code remove them, if you use a cdn/cache disable it.
You can also try the theme on a local fresh install.

Thank you, Emil G.

Hi,

Have you also updated WordPress also? If not please do so then following this guide connect via FTP and remove the VC plugin’s folder then install it as instructed here: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Also try this without plugins active, empty cache and purge files if you are using CDN host.
Please let me know how it goes!

Thanks

Hi,

Sorry for the delay!
I have checked your site and noticed that most of the images added in your posts are loading just a thumb of the image and not the original image: http://screencast.com/t/rwTodrMFLM which based on the width and height image attributes is stretched and from there that blurry effect appears.
This could be caused by your recent WordPress update so I suggest you try to edit an image within a post and change its size: http://screencast.com/t/oB3B8nsASbB then check again and also try to regenerate thumbnail and empty cache files/purge files if you use CDN.
Please let me know!

Thanks

• This reply was modified 11 years by Lucian.

Hi,

Seems that you also use CDN: http://screencast.com/t/CO50qKXb
I suggest you empty cache/purge files then try again as you CDN is loading old content.

Thanks

Hi,

These are the pagination types you can set on blocks: http://screencast.com/t/TWMSjRpY
All of them work based on ajax so I suggest you set the pagination then check this without any plugins active and also make sure you empty cache/purge files if you use a CDN host service.
Please let me know if you still have issues with it after this and also provide your site’s URL so I can also check this as it should work, I’ve also tested this and found no issues.

Thanks

Hi,

No. The theme uses different image sizes for on module/blocks/menu.
For old content the image thumbs don’t exist so the original image will be loaded and you need to regenerate thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
I also suggest you empty cache/purge files if you sue any cache plugin or CDN host services.

Thanks

Hi,

I have also tested this how you’ve reported it however I haven’t found any issues when using bbpress latest version, all work as expected.
Please also test this without any plugins installed, empty cache and purge files if you are using any CDN host services then check again.
Also make sure that you check your console for js errors, let me know how it goes and also provide your site’s URL so I can inspect this.

Thanks

Hi,

Having it enabled from theme panel should show it on post pages: http://screencast.com/t/Hhvcz45upixb so please make sure that you have it enabled then empty cache, purge files if you use any CDN host services then try again and also disable all plugins, js/css/html minification.
Also try to remove this condition from post template: http://screencast.com/t/3TPPs6Q7N TYhis is for the default post template for other post template you need to edit other files: http://screencast.com/t/9jTzrTbXiS
Please let me know afterwards!

Thanks