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OK. i understand now, but this does not come from our theme.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test again without the plugins to see if it’s still the same. Please also test on a wp default theme like twentysixteen.
Thank you!
Hi,
I’m having some issues with the sidebar. In posts and as the default sidebar, it works fine. But when I add it though the visual composer plugin, whit the widgetized bar, it doesn’t turns smart and floating.
I followed all the steps in the documentation: https://forum.tagdiv.com/smart-sidebar-2/ and I don’t use any CDN in my web.
I checked deactivating all the plugins and erasing all custom lines of code.
The web with the example is http://villacerrocastillo.com/informacion-turistica-y-recomendaciones/
I hope you can help me.
Thanks
Sofia
Hello,
You have js errors in your console.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please make sure you have the proper file permissions set to wordpress:
http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Also test without plugins. Disable all of them except the page builder, clear cache and reset cdn files.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello shinobu,
I have checked your website and I did not saw this tag. Everything seems to be loaded as expected. Clear all the caches, purge CDN files and check the results.
Thanks for the message!
where do I insert these google codes? for advertising on the pages amp
1. “First, place this code in between the <head> and </head> tags:”
<script async custom-element=”amp-auto-ads” src=”https://cdn.ampproject.org/v0/amp-auto-ads-0.1.js”></script>
and
2. “Then place this code right after after the <body> tag:”
<amp-auto-ads type=”adsense” data-ad-client=”ca-pub-26877567396665790″></amp-auto-ads>
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Lasyte_Solutions,
I have inspected your source page and I saw that you get some errors from your console, sorry! It seems that you are using some untested plugins which can break the theme functionality. Please remove all of these, clear all the caches, purge CDN files and check the results. If the problem is still there, I suggest you make a new clean install from scratch via FTP way to another subdomain and check the results.
Thanks for the message!
Hello Maurafarah,
Sorry, but I did not saw any problems with your mega menu and items from your homepage, sorry! As I saw looks like this -> https://www.screencast.com/t/rKCpCWvqC9n Clear all the caches, purge CDN files, tap CTRL+SHIFT+R and check the results. Also, provide some useful screenshots with your problems because I cannot recreate it at my end, sorry!
Thanks.
Hello blukid,
Clear cache browser, CTRL+SHIFT+R and also, try to use another browser, purge CDN files and check the results. Ensure that you are using the latest version of the theme installed via FTP way and check the results.
Thanks for your understanding!
I have not seen this issue before. The essb could be related to a sharing plugin. You could try to deactivate all plugins, except theme plugins. Clear all caching and CDN. Then check if there are extra parameters in the URL, or detected issues.
Seems you have disabled the theme sharing at the moment
– https://www.screencast.com/t/MYqxPio5E
Regarding that issue, please clear all caches installed, clear CDN as well. Then clear the browser cache or test in a different browser.
Hello,
I think you mean the logo. The post title shows up properly. It is your site logo that does not seem to be working. Please disable all plugins except the page builder and amp plugin, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi, I disabled all plugins except the page builder, cleared the cache and I don’t use CDN files.
I installed the theme on a fresh installation of WordPress, too. It’s just not working for http://test.fmoviemag.com/.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello! Noticed in the last update such a feature that the text on the page is uneven, wavy. Before such was not, all the fields were smooth. What is the reason.
Screen attach. Articles with such a design look sloppy.
Hello Cosmin,
I have inspected your website and the Background Click Ads seems to works as expected for the whole space of the theme. Please clear all the caches, purge CDN files if you are using something like this, clear all the caches and check the results.
Thanks for your understanding!
How to make sure that links of social networks are not indexed.
I’m interested in those that presented on the screen, and the one that is in the footer under “Contact us”
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
I tested again myself and still div’s everywhere. https://www.screencast.com/t/nyj9POE4
No p tag replacement in sight.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
we don´t use cdn.
Another thing, in the mobile theme “top grid” is the same articles than “latest articles” help please
HI.
Attached:
https://www.1000wordsmagazine.com/wp-content/uploads/2018/03/probelms-1000wm-ajax.jpg
A few problems – errors appear on the website, since today morning.
– ajax search not works – on the top right. – not in any browsers.
– menu items which overlap each other – sub-menu cannot click-catch – because of gone-away if you try.
– pictures on site – flat not correct size shown – featured images – flat – looks like missing size parameters.
– pictures in articles should open big-wide-modal, but instead – open the picture URL redirect. – meaning visitor took away —> causing bounce rate big.
How to check admin-ajax.php if its working or not?
Was everything good until 1:00 am today – when I added a new article – then went to sleep. – I did nothing else.
What happen since? –
Problem with cache or CDN?
I did not touch any plugins since 10days – and was ok until today.
Could you give any advise – or could you check it for me – whats wrong?
Thx, Zoltan
That is most definitely not due to the latest update of the theme.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
