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Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv and Jetpack ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you installed the theme according to our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
Let me know the results!
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please note that we can not provide support for custom work/code or untested plugins -> https://forum.tagdiv.com/support-policy-2/
Thank you for your understanding!
Hi,
We recommend to use a child theme only if is strict necessary, also we recommend to use the new child theme from Newspaper 10.3.2 package, there are small changes in child theme paths, please check our guide for child theme from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Hi,
Please make a change in theme files, go in wp-content/plugins/td-composer/legacy/Newspaper/index.php and replace the the is_child_theme() with !is_child_theme() -> https://i.imgur.com/omRbcPm.png -> https://i.imgur.com/CbaWqbU.png
Hope this will help you, let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Screenshots can be added here: https://www.screencast.com/t/U3Tc3gIfOcBc
Thank you !
Hi,
I just made a test and for me is working good -> https://i.imgur.com/wmDXf7P.png
Please make sure that you have the last version, Newspaper 10.3.2 also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Dear Calin/staff,
in the last week you upgraded our Newspaper from 9.6 to the 10.3.2 due to graphic problems we encountered in upgrading even following your tutorials.
I noticed that the child theme once active, now is deactivated. It’s a Newspaper 9 Child theme.
Now, given that I’d like to edit the functions.php file, is it safe to reactivate that Child Theme (I’d prefer this option if possibile) or with Newspaper 10.3.2. do I need a Child theme 10?
Thanks a lot!
I was able to confirm that when using the Child theme provided with Newspaper theme, the blog settings do not work as indicated previously. We are currently using the latest version + child theme + standard pack plugin.
We need to use a child theme and do not wish to redo the entire site using the Parent Theme.
What is your solution for this?
Hi,
Please try to replace it with another word, if is still not working make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
This is a good suggestion, I note it on our suggestion list.
Unfortunately I do not know if this can be implemented in child theme, maybe is possible with some custom work (replace the author fields with these from Source Name and Source URL ), but this is not covered by support theme, is a custom work.
If you want us to make this integration for you, you can check our custom services from here -> https://tagdiv.com/web-development-services/
Thank you fro your suggestion!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If there is still a problem, please provide me a link to your website and some more details and screenshots.
Let me know the results!
Thank you!
Actually, am I able to easily do this in a child theme by modifying this file?
What would I replace the author fields with?
Thanks!
Hi,
Is look that there is something that convert the image path/url and this can not be display -> https://i.imgur.com/E6KCOKk.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi nearview,
I just checked this and for me is working -> https://i.imgur.com/KYmNs1y.png -> https://i.imgur.com/g7T3g9e.png -> https://i.imgur.com/j7k9CjW.png -> https://i.imgur.com/HCz1CvF.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This problem appear only when the child theme is enable? also it can be from some custom code, child theme or untested plugins.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I deactivate the whole plugins except yours, activate the main theme – not the child and the error remain.
From the System status all the fields are green.
Can you fix it or do I have to create a new Home Page?
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
