Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Your website seems to behave normally on multiple browsers.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This can be a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide as many details you can, also some screenshots would be very helpful.
Thank you!
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This can be a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, then you can use this custom css -> http://prntscr.com/pixial
.search .td_module_16 .td-module-thumb {
position: relative;
}
The code need to be set in Theme panel> Custom code> Custom css.
Thank you!
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Update!
I managed to fix the search box issue by deactivating the child theme and reactivating the core theme.
I was reading this: https://forum.tagdiv.com/the-child-theme-support-tutorial/
I is it not recommended to have a child theme for Newspaper?
Problems that remain:
Logos do not appear, cannot be uploaded / inserted in the Cloud Template headers.
Tests with Elementor suggest that the Mobile Logo works, but the logo on the primary headers doesn’t.
Tagdiv Composer still often hands out error readings.
Often when I edit things, what Tagdiv Composer shows is different from what actually renders.
The rendering of the black background Cloud Template headers (style 3 – 5) is still quite poor when compared to their inherent theme panel versions.
Best Regards!
I’m trying to display two banners (desktop version and mobile version) side by side in the header of this test site:
I want to display two banners that show up on desktop and if people are on mobile then they get a mobile version of the two banners. I have a child theme that might be impacting them from displaying, but it might be my code as well. I’ve attached my code and would appreciate any help to get this working in the header of my test site.
<div class="td-visible-desktop">
<a href="http://www.zillow.com"><img src="http://dev.coronadotimes.com/wp-content/uploads/2019/10/partner1.png" alt="" /></a>
<a href="http://www.zillow.com"><img src="http://dev.coronadotimes.com/wp-content/uploads/2019/10/partner2.png" alt="" /></a>
</div>
<div class="td-visible-phone">
<a href="http://www.zillow.com"><img src="http://dev.coronadotimes.com/wp-content/uploads/2019/10/partner1mobile.png" alt="" /></a>
<a href="http://www.zillow.com"><img src="http://dev.coronadotimes.com/wp-content/uploads/2019/10/partner2mobile.png" alt="" /></a>
</div><div class=”td-visible-desktop”>
</div>
<div class=”td-visible-phone”>
</div>
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Unfortunately the Child theme is not available to work with mobile theme. All the files available with Child theme are here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
We are sorry for the inconvenience!
Thank you !
Hi,
This can be a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
It’s always me. I have a question. There is a method to edit the mobile theme file. I have found the mobile folder where are located the files. But i can’t modify them in the child. Why? The structure of the blocks, modules etc.. are editable by the child theme but the mobile modules no. There is a method to edit this folder? Please say me yes, i absolutely need it.
Thanks
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
Also this can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer and Yoast SEO, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that you have activate the Facebook share also if you use the Yoast SEO plugin there should be no problems
– https://forum.tagdiv.com/facebook-share/
-> https://wordpress.org/support/topic/403-error-on-facebook-share/
-> https://pydio.com/forum/f/topic/solved-share-link-forbidden-error/
-> https://www.prestashop.com/forums/topic/181907-solved-link-from-facebook-returning-error-403-forbidden/
-> https://kriesi.at/support/topic/403-forbidden-when-sharing-on-facebook/
Thank you!
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
we have strictly followed your instructions to overwrite the files loop-single-8 and loop-single-9 into our child wordpress theme but it doesn’t work,
I searched into documentation and we do it correctly
https://forum.tagdiv.com/the-child-theme-support-tutorial/
we have copied the files from this folder
wp-content\plugins\td-composer\legacy\Newspaper\parts\single
and pasted and modified to newsletter-child\parts\single\,
loop-single-8.php
loop-single-9.php
single_template_8.php
single_template_9.php
but theme still uses the root files from plugin directory,
could you help us?
Hello !
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
