Search Results for 'child theme'

Hi,

The website could have security problems, if the code simply appears in the theme functions file without you entering it there. Please follow the suggestions from this topic concerning security
– https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/
– https://codex.wordpress.org/Hardening_WordPress
Scan the website and database for malware using suggested methods. If you have a child theme, disable it. Deactivate all plugins and re-install the theme by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Then install only the plugins form the official theme package. Do not use any custom code in the theme panel sections, or directly in the theme files. Install security plugins that can help in these situations.

Thanks

Hi,

A child theme is provided in the theme package, it is useful when you want to make more complex modification to the main theme files
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
More information about child themes in general here
– https://codex.wordpress.org/Child_Themes
– http://www.wpbeginner.com/beginners-guide/wordpress-child-theme-pros-cons/
For minor customization you can use the Custom code section in the theme panel.

Thanks

Hi,

I have checked your website and it seems your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools.
Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Thank you!

Hi,

The Social counter is a plugin created specially for the theme, it cannot be a matter of incompatibility between them.
Check the theme system status and make modifications to the parameters mentioned in this guide, if necessary contact the hosting provider and they might do it for you
– https://forum.tagdiv.com/system-status-parameters-guide/
The theme requirements are mentioned here
– https://forum.tagdiv.com/requirements-for-newspaper/
Please re-install the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Deactivate all other plugins except theme plugins (re-install theme plugins as well), do not modify anything in the theme files, or add custom code. Deactivate the child theme is you use one.
If there is still a problem please ask your hosting provider for the error logs possibly created, and explain the situation to them. They could be able to identify the exact cause.
Please let us know the results.

Thanks

Hi,

If you make the modification through a child theme, it will be safe after a theme update
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Or make the modification again after the theme update, if a child theme is not used. You could also search for a plugin that could do this.
There might be changes in this matter in future theme updates, but I could not say for sure. Sorry for any inconvenience.

Thanks

Hi,

Each post template has corresponding files, as shown above. You will have to modify the post template used. That can be done through a child theme as well, so you do not loose the customization after updating the theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Please let us know if you need any further help.

Thanks

Hi,

Something is not functioning properly on the post page. When a background is set the theme will transform the website into the boxed version in order to display the background color or image. That is not happening on that post page. This could happen due to customization maybe through a child theme or custom code.
I could give you a code as a quick fix to resolve the situation
– https://www.screencast.com/t/k8DlD08rhNM
Enter it in Theme panel->Adcanced CSS in the desktop section, so it applies only for desktop

.td-boxed-layout .td-main-content-wrap {
width: 1164px;
margin-left: auto;
margin-right: auto;
}

Thanks

Hi,

You could modify the number of products displayed on the shop page, by changing the number here
– https://www.screencast.com/t/2Na6EQwjfj
Or through a child theme if you use one, by adding this code to it’s functions file
– https://docs.woocommerce.com/document/change-number-of-products-displayed-per-page/

Thanks

Hi,

That file cannot be modified through the child theme, these are the only files that can be customized with it
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
You will have to make those changes directly to the theme file.

Thanks

Hi,

I have inspected the website and I see the issue. Please check the theme panel Custom HTML section and see if the code is located there. Check the other sections too if you have code in them. If you entered code in the theme directly in the files or through a child theme, check that as well.

Thanks

Hi,

Best way to check main theme version would be in the theme panel, or in the WordPress theme settings
– https://www.screencast.com/t/rvVXfreXg5
The child theme as well, in the theme settings
– https://www.screencast.com/t/s3aHoHUnua
The child theme version provided in the theme package is 7.7c, that is not important. The child theme will work properly. What needs to be taken into consideration is the custom code you use inside the child theme. Each main theme update might add, remove or modify theme files, so the child theme may need modifications. That can only be verified through testing.

Thanks

Hello c2clinks,

Need for what? Notice that the child theme is an optional way for theme customization. Our theme works as expected without any child theme installed on it. For more information about this case, please check here -> https://codex.wordpress.org/Child_Themes and here -> https://forum.tagdiv.com/newspaper-theme-support/

Thanks for your understanding!

Hi,

You will have to modify them in the actual theme files, through a child theme it will probably not work. The only files that can be customized with a child theme at the moment are mentioned in this guide
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
Modify them there and check the results.

Thanks