- NewsmagChild theme support
- NewsmagWhat’s included in Newsmag theme package
- NewsmagCustom Post Type Support
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagBreadcrumbs
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi Eduardo Alexandre Beni,
I think that the changes are not apply because in those files are set some paths, and if you do not copy all necessary files it will not take the files from child. What I can suggest is to copy all files from wp-content/plugins/td-standard-pack/Newspaper/parts/header in child theme and check the results.
Also make sure that you have the child theme activated -> https://i.imgur.com/KmciiL4.png
also that you do not use a cloud header and a standard one -> https://i.imgur.com/1o4ddSR.png
Let me know, this should be working!
Thank you!
Hello Bettina,
I copied the files below from plugins/td-standard-pack to the child theme, but the changes I made were not applied. The override is not working.
/parts/header/logo.php
/parts/header/logo-h1.php
/parts/header/logo-mobile-h1.php
/parts/header/logo-mobile.php
/parts/header/logo-text.php
Hello,
That’s weird! The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if the problem persists, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com.
Provide:
– wp-admin URL and cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Hello,
I am trying override this files via child theme, according theme documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/
/parts/header/logo.php
/parts/header/logo-h1.php
/parts/header/logo-mobile-h1.php
/parts/header/logo-mobile.php
/parts/header/logo-text.php
But it is not working.
Is it possible override this files?
Hello,
I made a test and for me works well on the pages => https://www.screencast.com/t/sNhE8YjDsX -> https://www.screencast.com/t/JzcSFNwJyne
Please do a test using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
When you set a block on a category template, you need to set the filer on the Current category => https://www.screencast.com/t/hAAhXSJ5 to display the posts from that category.
Thank you!
Hi Calin, we are not using any child theme. To optimized you mean SEO plugin or Cache Plugin?
Hello!
Please make sure you have the latest update for the theme and plugins also.
I tested on both browser, but I could not found this issue.
Sometimes, the issue with the CSS can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or a cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
This seems to be strange, our theme has that code added -> https://i.imgur.com/EHvDiD4.png and is no need by extra plugin for it.
Indeed when I checked your website, those are not there, maybe it is from an extra plugin that you are using for optimize the website, please make a test only with theme plugins. Also if you are using child theme, please test it with the parent theme.
Let me know the results!
Thank you!
Hello!
First, you will have to start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, you can try and remove and re-install the tagDiv Composer plugin.
Thank you!
Hi, i want to remove/disable breadcrumb schema on tagdiv.
I use tagdiv breadcrumb but don’t want to use breadcrumb schema.
So i want to disable it to use another breadcrumb schema.
So how to disable breadcrumb schema? Any option? or please give me a code, in fuction.php of child theme.
Hello,
This is strange, during our tests we did not have this problem with the Firefox browser or other browsers.
That’s why, please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
Also, if the problem persists, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com Provide: wp-admin URL/cPanel URL and credentials.
Thank you!
Thanks for your reply, will try this out and report back. One question: does this require updating the theme code through the child theme?
Hello,
We use this template : https://demo.tagdiv.com/newspaper_pro/
And we have “ABOUT US” and “FOLLOW US” in the footer.
But actually, the website language is not english, so we need to translate these 2 titles.
How can we do that as simple as possible (without child theme) ?
Thanks
Hello,
I’m glad you solve the problem.
Usually, when you update the theme is recommended to make a full backup to all files and database, and to disable all extra plugins and child theme (if you use).
Thank you!
Hi vincentalain
I’m pleased to hear I’m not the only one with FireFox problems.
But all my theme settings are OK (and I’m using a child there.)
Hello,
What I seemed to have been able to figure out is that when the theme updated it rolled most of my customizations, headers, footers, settings, etc back to system defaults. This is wild to me that your update instructions state NOTHING about disabling extra plugins and the child theme….why is that the case?
And furthermore, I attempted to use the time machine feature to roll back to version 10 instead and it would not roll back… why include the feature that doesn’t work?
Lastly, How do I prevent auto-updates in the future? And how can I take a copy of my settings to ensure that this NEVER happens again? As developers, you have a very big responsibility to your users to provide the largest amount of information. There should be more warnings, disclaimers, and disclosures about performing updates.
Thank you!
Disabled Child Theme, problem persists – see https://imgur.com/a/2PCP0wg
Thank you Vlad, the reason I am still using the global template is that we are running a live site serving ads and 4 of these are in the Global Header position / 3. The menu is part of this Global header. For some reason, when I open my HOME page with TagDiv composer, there is no option found to edit the menu area. Am I missing something – we are using a child-theme.
Hello,
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
I hope that at the time of the update, you disabled all extra plugins and child theme (if you use it).
Please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme.
Also, if you can provide some screenshots to see how it looks will help a lot.
Thank you!
Hello,
Usually, this issue is caused by a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader
Let me know the results!
Thank you!
Hello,
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2/
I hope that at the time of the update, you disabled all extra plugins and child theme (if you use it).
Also, if you can provide some screenshots to see how it looks will help a lot.
Thank you!
Hello,
Please do a test on a subdomain and use only tagDiv plugins, and if you have a child theme, please use the main theme.
Let me know the results!
Thank you!
