Hi,
I just bought the Newspaper theme via Themeforest (or Envato Market as you will). After downloading it, I subscribed to this Forum by using my purchase code. This went smooth. After this, I unzipped and installed the theme in WordPress. I succesfully installed and activated both te Visual Composer and tagDiv Social Counter. Then, I tried to activate Newspaper. I pasted my Envato purchase code, but after clicking on the activation button, I got the message:
“The envato API is down and we can’t verify your purchase code. Please try again later. Sorry about this.”
When I tried the manual activation, I get the message saying that my purchase key is not valid.
What to do?
Hi,
The social sharing buttons are created here: https://www.screencast.com/t/pfjiriXHb but we have not tested them on pages though. We created them for posts. I’m not sure they will work. On pages you have the page builder to help with any share option as you can get a share button from each network’s api and then paste that in a raw html element in visual composer. You do not need to edit the theme code to get a few sharing buttons on pages.
Thank you!
Hello yasamasanati,
Please check again your System Status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for the message!
Hi there,
I bought an individual Visual Composer plugin earlier and activated it for site A, but recently I bought Newspaper theme which included VC in the theme, I used this theme for another site, let’s call it site B.
Problem now is I can’t activate VC for Site B, whenever I click activated and they brought me to Envato and then WPBakery site, it will then say that ‘All license are in use’.
What should I do?
Thanks
Hello Catalin,
Thanks for your so prompt response. Would you be able to tell my what exactly is this js error and how to repair it? I have downloaded the theme and did not change any code or scripts. The only I used was and is a Visual Composer to design the website how I wanna it to be.
Could you also advise what plugin may cause fault performance of this search in menu?
Will the standard vp-wp-search work instead?
I do not care what type of search is in menu as long as it works correctly as a search widget in sidebar is just taking space.
Thank you
Hi,
From what I can understand you want to set a widgetised sidebar in your page, that can be achieved by setting up your page structure like this – https://www.screencast.com/t/zOseFYDTg3 You can find more information about Visual composer here – https://forum.tagdiv.com/how-to-use-visual-composer/ and a blocks tutorial here – https://forum.tagdiv.com/block-settings-guide/
Please correct me if I misunderstand something
Thanks
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
This could be caused by a plugin or plugin conflict so please disable all plugins except Visual Composer, clear cache and reset cdn files if you use it to rule this out, and see if the problem is still there. Please also check any custom code you might have added to the theme panel or to the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thanks
You can disable all of them except visual composer and clear all caching. Then test your site and see if the issue is still there. If it;s gone, you will have to identify the one that causes the issue and remove it.
Thanks.
Hello Cstenzinger,
I have checked your website and I saw that you have some errors in your Console and also, you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Try to revert the theme to a default state, without any additional customization and check the results.
Thanks for the message!
Hi,
Please check in Theme panel->Theme colors maybe there is a white color set on the menu items – https://www.screencast.com/t/ULSvYTlY creating this result or any custom css code you might have added in the theme or using in other way. Also you could try disabling all the plugins except Visual composer, clear the cache and see if the problem is still present.
Thanks
Hi,
You could try changing the footer style and see what happens, it should not display a second pages widget if there is only one set in the footer section – https://www.screencast.com/t/T2py94Wx9HO If it’s still there try disabling all the plugins except Visual composer to eliminate a plugin being the cause. Also check any custom code you might have added to the theme and if you are using a child theme try switching to the main theme to rule that out also.
Thanks
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also please contact your host and check any caching settings on your site as the random posts are heavily affected by cache.
Thank you!
Hello
I have checked your website and I saw that you have some errors in your console as you can see here -> https://www.screencast.com/t/qCnAxWYGiS8 These type of errors could come from your untested plugins which might interact with the theme core files and cause a lot of unknown issues. Try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled wit the theme packet and rule out any conflicting plugins. If the problem is still there, you should make a new clean install from scratch via FTP and check the results.
Thanks for the message!
I used visual composer to organise my website but now its no longer working….. dont know what now to do
Hello srs,
Please follow this topic for a few possible solutions https://forum.tagdiv.com/topic/visual-composer-does-not-have-valid-header/
If you still cannot install it, though, install it manually via FTP. Oddly when WordPress installed via Server panel, there can be some odd permission stuff, and it sometimes can be a headache.
I have checked your website, and I saw the Analytics code at the left top of your site. Check the Google Analytics field and put in between script tag like this <script>your code</script>. Clear all your caches, purge CDN files and check the results.
Thanks.
As I stated in my original post; I did all of those things. Again, I went ahead and deleted all of the WordPress files and SQL databases. I started fresh today and uploaded all files via FTP, the WordPress installation, the Theme, and the bundled Plugins. I have only WPBakery Visual Composer Activated and I am still having the same exact issue. Newspaper 7.7 is installed. When trying to save the theme panel settings the square just keeps spinning forever…
Again, I have had success with this theme flawlessly using MAMP for a localhost install on my personal computer. This new installation is on a hosting account. We do not have a domain pointing to this account and access it via Virtual Host.
All help is greatly appreciated and thanks for responding so fast!
Visual composer in the newspaper 7 theme is not working.
The visual composer page template setting is not displaying
my blocks or elements.
I have try this multiple times still not working. Very confusing
without proper guidance. I just recently purchase this theme.
I am very displease with this theme. If the issue cannot be correct
immediately, I request a refund.
I await your immediate reply. Thank you.
Anglo D. Branch
Sticky Post (post always has the first position with all posts on website) is set here

My site has posts (purple color): 10 in the visual composer, another is content with WP.
if I turn sticky post, it is set as the first content post with WP
I would like to be the first in VC

When trying to install Visual Composer through the Newsmag plugins panel, I got the following message, many times.
Installing Plugin: Visual Composer
The plugin does not have a valid header.
Downloading install package from http://thelearningmind.com/wp-content/themes/Newsmag/includes/plugins/js_composer.zip…
Download failed. cURL error 56: Recv failure: Connection was aborted
Return to tagDiv plugins panel
I started to deactivate 3rd party plugins and kept trying. I still have some activated but this error doesn’t seem to have anything to do with that – it looks like a connection error.
Can you please help asap?
Thank you!
Hi! I insert in the visual composer and the social networks widget a App Secret Key and I do not work the counter. Can you help me? Thanks!
Hello,
Please make sure the posts have featured images set tot them and the images can be found in the media library. Then make sure the thumbs are active in your theme panel:
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme: https://www.screencast.com/t/U9e9TGUPrSe
Thank you!
Hello dap4890,
Please ensure that you are using the latest version of the theme installed via FTP way because this is the surest method in this regard. Also, if you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Check your system status and increase the parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem is still there, please try to make a new clean install from scratch via FTP way, clear all your caches and install only the plugins that come bundled with the theme packet and check the results.
Thanks for your understanding!
Hello Girltrotteuse,
It may be a js error that causes the theme lazyload animation to break and cause all images to get an opacity of 0 thus making them transparent. Try to disable this from Theme panel, like this -> http://screencast.com/t/dlNbhT0QO1 Please disable all plugins except Visual Composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also, if the problem is still there, you should provide your website so I can take a closer look inside it.
Hope this helps and let us know how it goes!
Thank you!
Hi,
Is there any way to put Sticky Posts at the top of the page and not just at the top of Content?
my website: Twoje Zagłębie
thx