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npv1022
Participant
#0

Hello. I have tried installing the theme, but it is not working properly. I only get 3 tabs: Welcome, Plugins, Support. And I cannot get the tagDiv Composer plugin to install. Any help would be greatly appreciated.

zebu59
tagDiv Member

Hello,

Thank you for your help. Indeed the plugin Smush which consists of compressing images was the cause. I have it uninstalled and removed. Thanks for your help

  • This reply was modified 6 years by zebu59.
asgertrierengberg
Participant
#0

Dear support

When install the theme, I get the error as written below. Could you please inform me on what the problem is?

Also the homepage does look wrong.

Please look at kltr.dk

Thank you

Asger

———————–

Error:

Fatal error: Uncaught Exception: Expected single stylesheet key. in /var/www/kltr.dk/public_html/wp-includes/customize/class-wp-customize-custom-css-setting.php:71 Stack trace: #0 /var/www/kltr.dk/public_html/wp-includes/class-wp-customize-manager.php(5617): WP_Customize_Custom_CSS_Setting->__construct(Object(WP_Customize_Manager), ‘custom_css[]’, Array) #1 /var/www/kltr.dk/public_html/wp-includes/class-wp-hook.php(286): WP_Customize_Manager->register_controls(Object(WP_Customize_Manager)) #2 /var/www/kltr.dk/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /var/www/kltr.dk/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /var/www/kltr.dk/public_html/wp-includes/class-wp-customize-manager.php(928): do_action(‘customize_regis…’, Object(WP_Customize_Manager)) #5 /var/www/kltr.dk/public_html/wp-includes/class-wp-hook.php(286): WP_Customize_Manager->wp_loaded(”) #6 /var/www/kltr.dk/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) in /var/www/kltr.dk/public_html/wp-includes/customize/class-wp-customize-custom-css-setting.php on line 71

Artemide
Participant
#0

hello, I recently installed a demo but I can not find a way to modify a part of the home page, where there is the block named “last articles” in the end of the body
That is strange since it is not editable neither with div composer nor from widgets section

Here is where you can find the page http://www.braintechdev.it

thanks for you help

ourtupelo1
tagDiv Member

I’m at a total loss here, I’ve uninstalled every plugin and cleared browser and site cache, My site is dead to any editing with tagdiv

ourtupelo1
tagDiv Member

Latest troubleshooting update. Ive removed all tagdiv related plugins and themes. I rebooted the vm on AWS. I installed the file for the beta of 10.
When the required plugins page comes up, I press install/activate.
The spinner on the cursor goes, but I get no changes. I’ve been waiting over 15 mins now.

ourtupelo1
tagDiv Member

Just as an update on my troubleshooting options, I installed the beta of 10 and still have the same issue

ourtupelo1
Participant
#0

Tagdiv composor just spins on any page I try to load it on. have rebooted my AWS instance, uninstalled and reinstalled both the theme and the plugin. Site is down, need any help I can get. I also have the Newsmag theme, but the liscense has expired. I even uninstalled that to be sure it wasn’t the issue.

carla
Participant
#0

Team, We are facing while installing NOMAD demo on wordpress, we are getting following issue:

Warning: Invalid argument supplied for foreach() in /home/arb/public_html/wp/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 298

Please suggest.

Thanks

Vlad S
tagDiv Staff

Hello !

This happens due to cache issue. Please clear your cache. We do recommend using WP Super Cache as you can see here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you !

Vlad S
tagDiv Staff

Hello !

A demo will affect more than you homepage. Some demos set up template for post pages and more. Homepages set the template only on homepage. Usually our customers install a demo but keep in mind that you can edit both of them using the tagDiv Composer in the same way.

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

This happens due to cache issue. Please clear your cache. We do recommend using WP Super Cache as you can see here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you !

Anonymous
tagDiv Member

I have solved that issue by installing the demo. but I need CSS code to reduce the size of see screenshot this is oversize which is not loking good in mobile

eduardo7
Participant
#0

Hello guys,
I’m having problems on my website made with the newspaper theme.
Theres sometimes that on desktop view the appearance of my website is the mobile view.
I really don’t know why this happen, I didn’t install no plugin that forces the mobile view on desktop or no plugin that interferes with this theme.
Do this happened with some of you guys?
Please let me know what can be causing this.
Thank You

Alsok
tagDiv Member

I don’t know what to do. All the fonts are Helvetica. The cache cleaned, but the page does display not Helvetica. What do you advise me?
I want to use the template ‘Church’. I installed this template at the beginning work. But now I can’t save this template in Cloud Templates.

Maybe I should delete everything, then upload it again with another initial theme, and then upload template ‘Church’ in Cloud Templates. and work with it?

Thank you!

Dusty
tagDiv Member

1. My theme is 9.7.2. Do I need to manually install the latest version? No additional theme updates are available for me.

2. Yes, the mobile theme has been activated.

3. Gutenberg editor doesn’t work for me. Gives me a white screen.

Vlad S
tagDiv Staff

Hello !

Please make sure that you have cleared your cache. We do recommend using WP Super Cache as you can see here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you install the theme as in our guide from here ->https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower.

Let me know the results!
Thank you!

ChristianEIP
Participant
#0

Good morning,

I installed your theme in my wordpress, the homepage doesn´t work correctly, only loads the main menu.

The error that appears is the following.

[Thu Oct 24 11:21:55.862241 2019] [proxy_fcgi:error] [pid 29572] [client 2.136.55.50:51329] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function aq_resize() in /usr/home/zbitt/blog/wp-content/plugins/js_composer/include/classes/shortcodes/home_carousel_posts.php:237\nStack trace:\n#0 /usr/home/zbitt/blog/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(565): WPBakeryShortCode_VC_Home_carousel_posts->content(Array, ”)\n#1 /usr/home/zbitt/blog/wp-content/plugins/js_composer/include/helpers/helpers.php(1378): WPBakeryShortCode->output(Array, ”)\n#2 /usr/home/zbitt/blog/wp-includes/shortcodes.php(319): vc_do_shortcode(Array, ”, ‘vc_home_carouse…’)\n#3 [internal function]: do_shortcode_tag(Array)\n#4 /usr/home/zbitt/blog/wp-includes/shortcodes.php(197): preg_replace_callback(‘/\\\\[(\\\\[?)(vc_hom…’, ‘do_shortcode_ta…’, ‘[vc_home_carous…’)\n#5 /usr/home/zbitt/blog/wp-content/plugins/td-composer/includes/tdc_composer_block.php(198): do_shortcode(‘[vc_home_carous…’)\n#6 /usr/home/zbitt/blog/wp-content/plugins/td-composer/includes/shortcodes/vc_column.php(11…\n’, referer: http://blog.zbitt.com/wp-admin/admin.php?page=td_cake_panel

I hope your answer
Christian

Kpanik
tagDiv Member

Hi, I received the reply from your support but was told that I can install a theme to manage the 404.php page. I had specified that I do not care to install any theme, I like the default page but I would like to change the message shown on the screen.

I made some changes on page 404.php of the theme but I don’t understand why the changes are not displayed

meri
tagDiv Member
AMP - reply

Hi Calin,

So, I removed cloudflare and Fast Velocity Minify and WP Optimize.
The only cache left is LSCache. That’s all. Nothing else.

In the Theme Panel, my mobile theme is set to Mobile + AMP.

In the AMP menu, the settings are:
– Website is checked
– Your install is configured via theme to use the Trasitional mode
– Supported templates: Posts, Pages, Singular and Homepage are checked

In Yoast AMP, only Posts and Pages are enabled.

But still, I have this bug on desktop:
https://ibb.co/qMQvCmj
https://ibb.co/hfb1TT2

How can I fix this once for all?

If we cannot fix this issue, is there a way to fully disable AMP?

Thanks

rcieslak
tagDiv Member

Thank you
that’s strange. For me – Jetpack caused my problem.
Once I uninstalled it, everything came back to normal for mobile version.

Maybe some temporary issue.

Calin
tagDiv Staff

Hi,

Please make sure that you install the theme as in our guide from here ->https://tagdiv.com/how-to-install-newspaper-theme/
Theme activation ->https://tagdiv.com/how-to-activate-the-newspaper-theme/

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Do you have install the Sound Square demo ? because this design for the block 2 was design only for this demo.

Thank you!

rcieslak
tagDiv Member

I uninstalled all plugins and it worked, finally my website is getting displayed.
Is there any recommendation what kind of plugins I should avoid not to have this clash again?
kind regrads

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