Hi,
Please enable mobile cache https://i.imgur.com/trhuLMd.png-> https://support.cloudways.com/en/articles/5126470-how-to-install-and-configure-breeze-wordpress-cache-plugin#mobile-cache
Thank you!
I don’t work here; but only way to do that is to ‘restore’ from back up you should have done prior to making any changes. If your hosting provider does backups, they might have older backup if very recent (like “yesterday”). You can try reinstalling original theme to see if any of the theme datatables are still there.
Good day!
I apologize in advance for questions that may seem obvious, as I am still very much a beginner. I am testing the Directory/Listing functionality of the Newspaper and have some questions:
Pre-Built Website “Job Hunt Pro”: during the selection of categories, the page completely refreshes and jitters, which is annoying. This happens both on the demo version and after the installation of the Pre-Built Website (pls watch one minute video attached).
Pre-Built Website “Real Estate Pro”: Similar situation, the page refreshes and jumps to the very top (focusing on the top part of the page, not the area where you make selections).
The above-described problem will definitely provide a negative customer experience, and from my experience with other websites, it should not be happening.
For example, on the TagDiv page of Pre-Built Websites TagDiv Prebuilt Website selection a similar selection feature is implemented, which works smoothly without page refreshing or jumping.
I am adding one minute video with problem illustration:
Video illustration
Questions:
1) What needs to be done so that the Directory/Listing functionality on the above-mentioned Pre-Built Websites works smoothly without page refreshes and jitters? Is it possible to implement this within a Pre-Built Website? If there is a solution, please provide detailed instructions for beginners on how to implement it.
2) How can the functionality be implemented within Newspaper, where filters work as smoothly as on your site (from the link above)? How the simmilar functionality is implemented on your website?
3 If such functionality is not possible within the Newspaper theme, please suggest plugins that would work with the Newspaper theme to implement this functionality.
Thank you in advance for your help.
I have accidently tried to install a new theme as I wasnt aware that it will delete and overwrite, I have lost all my settings and changes. I am wondering how can I rollback to previously installed theme. Please help
Hello,
You have the mobile theme plugin activated; please disable it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello.
At the moment, the Newspaper theme version 9.1 is installed and used on my site. WordPress has been updated to version 6.4.4. Php version 7.4.33 is used on the hosting.
There are more and more problems with the old version, and in order not to deal with them, it would be nice to update the theme version. There is an opportunity to upgrade the php version on the hosting up to 8.3. WordPress will also be updated before updating the theme.
But I have a number of questions, as some points are unclear.
1) I bought the Newspaper version 9.1 theme 5-6 years ago or more. There is an activation key and it is applied to the theme on the site. But on the tabs of the theme settings, I do not see where it would be possible to update between versions or sub-versions from the administrative part of the theme. As shown in the tutorial on updating the theme. That is, I will most likely have to update the new version via Ftp. Tutorial I read how to do it.
2) To get the new version, will I have to pay for it in full, as a new separate product? That is, not as an update for an already purchased product at any discount or reduced cost, for example.
3) Will the activation key be new or will the old one remain, which is currently activated by the current version of the theme?
4) And I want to understand whether the update will solve the problems that currently exist with the theme and its plugins.
Currently, there is a vulnerability issue for new malware in older versions. Malware was encountered and something was partially defeated by making edits to the theme code, something was limited by banning the REST API for the site, since installing a clean WordPress and a clean theme did not bring results.
And periodically, the tagDiv Composer plugin is deactivated by itself. It occurs at different times of the day and with different frequency by day. I have not been able to detect dependence on anything.
Therefore, I would like to understand that updating to the latest version of the theme has fixes for these problems. At least a security solution against the current malware attack and infection mechanisms. And it will be very cool if the update also solves the problem of self-deactivation of the plugin. Otherwise, it greatly spoils the appearance of the site when the Composer plugin is disabled.
I hope for understanding and help in answering my questions.
As soon as everything becomes more or less clear, I will send the answers to my management so that they pay for the new version and we will receive the new version of the topic as soon as possible.
Hello.
I also faced a similar problem. But the Newspaper version 9.1 has not been updated yet. Commenting in the code helped. Although after some time, the tagDiv composer plugin began to deactivate by itself. I was trying to figure out what the reason was and installed several monitor plugins. Including the REST API call monitor. And I found a huge mass of /wp-json/tdw/save_css requests. There were others, but there were very few of them in relation to the number of save_css requests. We don’t use plugins on our site that require a REST API, so through the firewall plugin I just blocked all REST API requests for non-logged in users. And in the REST API request monitor plugin, I see that a 401 response is now sent to such requests, instead of 200. At the same time, the opportunity to leave feedback via the Contact form 7 plugin has disappeared, since it is. But this is a temporary measure, and the REST API request block can be included in the code by compiling your own list of requests that should be blocked. And in the near future, we still plan to update the version of the theme. But the REST API block did not help with the problem of incomprehensible self-deactivation of the plugin. We will deal with this in another discussion thread.
Hello,
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
Thank you!
I installed SSL can you check finally? With https? If it works see the issues we mentioned before.
Hello,
I use Gourmet Pro. Is there a scoring feature in the theme itself? I looked but I couldn’t find it. Or do we need to install a separate plugin. Which plugin do you recommend.
Thank you very much.
B.Kerim
Hello,
Currently the mobile version of my website does not look ok at all – Homepage, categories, single post…
Pages are not shown at all (Example: https://tretavazrast.com/cl240423/за-рекламодатели/).
When I edit mobile view with TagDiv from frontend it looks ok.
I do not use custom mobile templates.
Installed and activated: tagDiv mobile theme, Official AMP for WP, WP Super Cache
USE MOBILE THEME FOR: Mobile
I have deactivated all non tagDiv plugins, nothing changed.
I have created a clone for my site for testing purposes: https://tretavazrast.com/cl240423
Please advise.
I managed to solve the problem by reinstalling the theme and clearing the cache.
Hi,
We have investigated, but unfortunately, we have found a solution, but this will affect the other browsers.
Please try to install this plugin, because Safari have there an option for security, and can be resolved using this plugin -> https://wordpress.org/plugins/headers-security-advanced-hsts-wp/
Thank you!
Hi Anamaria,
I have not changed anything with the settings since I installed the theme. I checked and only tagDiv plugins running. I am not sure where/how to check the child theme or cache plugin. Could you advise where/how to?
Thank you
i did that it messed up frontpage in some places.
in newspaper theme, welcome tab, in left says
“Pre-built website installed is unavailable
This Pre-built website is not available for the current theme version. Please update the theme or install a different pre-built website”
if i choose a prebuilt website it will change the frontpage design?
also i installed the WPBakery Page Builder plugin from theme zip folder but says to activate it “Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of WPBakery Page Builder”
how do i activate it or leave it like that?
Hi, Now working fine, Please check,
AMP plugin already installed.
Hello,
The website is not working https://i.imgur.com/9iV6LEH.png. Did you have the amp plugin also installed?
Thank you!
I am having issues with my theme’s TagDiv composer that keeps on getting deleted. I suspect this is an issue with Woocommerce because this happened after I activated the plugin. I tried installing it multiple times, it installs then automatically uninstalls and crashed the website.
I get the error: Please move this shortcode on a full row in order for it to work.
My website is https://interworldwide.net/
Image of error: https://imgur.com/a/04h56s8
Hello,
I have noticed that even subscribers can view and click on “Edit template” and “Edit post”. Yes when clicked on, these buttons lead to nowhere, but for a subscriber, this shouldn’t be visible.
I have only tagdiv plugins, litespeed cache and acf plugin installed.
Yes I have cleared cache and everything but the problem persists.
Thank you.
I still got issues after a fresh install of WordPress, Newspaper and the td-plugins
—————–
Hello,
Can you update us on any further progress you have made on the websites as we are still seeing a much higher CPU usage than the allowed limit for the account? The lack of updates and progress would lead to us suspending the account.
Best Regards,
—————–
Then I asked what file(s) were having the issue:
—————–
Hello,
Going off of our web statistics page
(the url stated here)/statistics/web-stats/
Using the “Webalizer” we see that the most hit page was this one.
/wp-json/tdw/save_css
Best Regards,
—————–
I censored the url
Hello,
The website template looks almost exactly as it did when I purchased and installed it. The changes to the menu likely occurred towards the end of my website setup in the past few days. Despite following tutorials and your guidance, I’ve tried various experiments multiple times, but I couldn’t restore it. The adjustments you made today have altered the original appearance. The screenshot I’ve provided below represents the effect I need, which is also how the website template looked when purchased and installed.
Regarding the issue with the Trends and Diversity submenus not being properly categorized within their respective mega menus, please assist me in restoring it. I deeply appreciate your help, and I’ll also take the time to understand these settings in the backend so that I can learn to use them properly in the future.
Thank you.
Hello support team,
I don’t know why, but the theme width is no longer correct. For example, on my site https://www.hundenachrichten.de/ under “Aktuell” the pictures/posts are shown one below the other and not two next to each other. Where can I set the theme width?
I haven’t changed anything on my site, i.e. installed no new plugins etc. I just increased the PHP version to 8.3.6 these days.
Info about the site: WP version: 6.5.2, PHP version: 8.3.6
Another small problem: Under Newsmag system status-> WP Memory Limit it shows that only 40 MB are available, but according to the server settings it is 512 MB. Is your ad wrong?
Thank you in advance for the help!
Hi,
I am testing this as well.
The guide mentioned here https://forum.tagdiv.com/topic/regarding-adding-multiple-authors-on-newspaper-theme/ is for the post pages, not the modules that blocks use, or any other locations on the website.
So first I added the code in the child theme functions file https://prnt.sc/hTPNzhlfY7X0
I copied the files for post template 2, which I see you are using.
So these files from the composer https://prnt.sc/sYUozCJiLp19
Into the child theme via this path Newsmag-child/parts/single https://prnt.sc/uG_2Uqw4Fcae
I replaced the code in the single file https://prnt.sc/ICqKDs-XYUX6
And in the loop file https://prnt.sc/EJMd1roozXhb
I entered the CSS in the theme panel https://prnt.sc/7dwNgqXIkJKe
I installed the co authors plus plugin and set 2 authors https://prnt.sc/XduTPL7-Dycg
The result https://prnt.sc/iNwHwugnwHLB and https://prnt.sc/_CBidAgkxti6
It seems to work fine. If it doesn’t for you, maybe its not done correctly. Could you please doublecheck? Or if you want, we can take a look as well. You can send us an email at contact@tagdiv.com and provide access to the staging website. Let us know.
Regards, Simion C.
Hi,
There is no malware as I have scanned it. It is only affecting when the tagdiv composer is active. The site is pretty new with no plugins from outside. The only thing that was installed after downloading was from Tagdiv. The other plugin is what I have built yesterday. But this has been the situation from the time I was building the site.
I did the following:
- Delete all files on the site
- Delete the mysql database
- Change my hosting account’s password
- Change the admin e-mail’s password
- Change the user e-mail’s password
- Created a brand new mysqal database with a completely different 25 character password
- Fresh download and install of Newspaper and the plugins, except the revslider or whatever it is called and the woo plugin as I don’t have a shop on it
I changed all passwords that I am missing to list there
None of the other plugins (non tagdiv plugins) are older than 6 months.
