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Hi Vlad:
I’ve checked and all the server settings are the more than the minimum correct settings, I’ve bumped up the memory settings to 256MB and I still can’t save any settings in the theme panel-mobile, footer, etc. Let me know what to try next.
Alejandro
According to Newspaper’s System Status everything is fine, I did raise WP Memory Limit to 256 but problem is not solved. Still just keeps on loading.
Hello !
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Follow this topic for more informations: https://forum.tagdiv.com/topic/cannot-save-category-from-theme-panel/
Thank you !
Hello !
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Follow this topic for more informations: https://forum.tagdiv.com/topic/cannot-save-category-from-theme-panel/
Thank you !
Hi,
You can add that line in the wp-config file. The memory can be increased in other places as well if needed
– https://docs.brainstormforce.com/how-to-increase-the-memory-limit-of-your-site/
Once changed it should be reflected in the theme system status panel.
Thanks
Hello !
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Follow this topic for more informations: https://forum.tagdiv.com/topic/cannot-save-category-from-theme-panel/
Thank you !
Unfortunately this doesn’t seem to help.
I added the 256mb memory define in wp-config file.
Does it matter where in the wp-config file it goes?
checked the debug line was correct
Assume that the other settings are OK as the current version works OK, it’s just upgrading that’s the problem
Deleted the old theme
Cleared the cache in Chrome
Tried to install update but got the same message
‘The link you followed has expired.’
I’m not sure what you mean by a test page.
There is no option to activate the theme.
In the status for the old version it shows a registration key, with an option to re-set, but not sure what that would do.
Re-installed my backup copy to get back to where I was at the start.
Not sure what to do next.
By the way I have deleted the Newspaper theme from the current live site, so there is only one active copy now working on the local host. Just cannot seem to update it.
Any suggestions?
Hi,
I just went into the wp-config file to increase the WP Memory Limit (as I’ve done with a few other sites) but looking through the code it seems there is no define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); line.
Do I add this line myself?
This is the code pasted from the file:
<?php
// ** MySQL settings ** //
/** The name of the database for WordPress */
define(‘DB_NAME’, ‘asiamot1_9ac’);
/** MySQL database username */
define(‘DB_USER’, ‘asiamot1_9ac’);
/** MySQL database password */
define(‘DB_PASSWORD’, ‘7BAF16ED3f5zu9k0ic4r2x8’);
/** MySQL hostname */
define(‘DB_HOST’, ‘localhost’);
/** Database Charset to use in creating database tables. */
define(‘DB_CHARSET’, ‘utf8’);
/** The Database Collate type. Don’t change this if in doubt. */
define(‘DB_COLLATE’, ”);
define( ‘AUTH_KEY’, ‘S<Knq7xehI6MS)/c-T!B$|i ^4@bBMNBmZ044+k4-czg(GRet]q.y4r,FTc@zFhT’ );
define( ‘SECURE_AUTH_KEY’, ‘Or!fu[=5mrD=xv]L,Ce$Mi]Mt[6gSN&&_bG&t&No9wQ_eki-2VsUm5|PW.(8j;’ );
define( ‘LOGGED_IN_KEY’, ‘:yUFMYVlH~%4UmSGH!sFdDYn!b[.[!#.la Zb;>( ~ofPs}J16&J&N 1a5dm(Q*[‘ );
define( ‘NONCE_KEY’, ‘AUoQ(~dchX.UvjNlF^AqOM)43kTHs0BI&H7{&Yr3]V~xGn.$(ALO@3GbLtv5QPG~’ );
define( ‘AUTH_SALT’, ‘=/eIhNX19:|azS*Y>{;n]?vZQ6I272U_#nXQCgAz GJ.mu}R q)f9X[x7f.qNoPM’ );
define( ‘SECURE_AUTH_SALT’, ‘p(W/PF*adnzT8n^X>J%fF0r]+d!5?5!DNFZt|.0](<FB7@*9(u hR]qq^8(o[z0o’ );
define( ‘LOGGED_IN_SALT’, ‘TUz5j!;-c_#4T?a9:x#MQm&X@])T@=XBf;xDEz63W2(/s3fg8q$ R4H2Jx/B{>N@’ );
define( ‘NONCE_SALT’, ‘-ithy%KdL<ci?|9z?PMKx(3k5f?UDh[ayegue~dTE_#{g)w-Fij#rU@MWe{SDuU,’ );
$table_prefix = ‘9ac_’;
define( ‘DISALLOW_FILE_EDIT’, true );
define( ‘AUTOSAVE_INTERVAL’, 300 );
define( ‘WP_POST_REVISIONS’, 5 );
define( ‘EMPTY_TRASH_DAYS’, 7 );
define( ‘WP_CRON_LOCK_TIMEOUT’, 120 );
set_time_limit(600);
/* That’s all, stop editing! Happy blogging. */
/** Absolute path to the WordPress directory. */
if ( !defined(‘ABSPATH’) )
define(‘ABSPATH’, dirname(__FILE__) . ‘/’);
/** Sets up WordPress vars and included files. */
require_once(ABSPATH . ‘wp-settings.php’);
Thanks,
Ben
Thanks
I originally purchased Newspaper and installed on a live site, but decided the change was too big to make whilst the site was live. I therefore set up a local site and copied the full online site, including the Newspaper theme, to the local site which I have been working on. I am now trying to upgrade Newspaper to the latest version on the local site, but keep getting the message ‘this link has expired’. I am wondering if this is because the licence is linked to the live site rather than the other reasons for this message, (ie php ini memory restrictions).
if I remove Newspaper from the live site will I then be able to install the latest version on the local site if this is the cause of the problem. Or what do I need to do to de-register it from the live site.
Thanks for any help
Martin
Hello !
Usually this happens due to low wp-memory value, try to set it to 256M if possible
– https://tagdiv.com/newspaper-theme-requirements/
In some cases adding the code mentioned at the end of the guide in the htaccess file solved the problem.
In others changing the PHP version to 7.0 or 7.1 worked. It could also be caused by security plugins or security server modules, or file permissions.
If nothing works, we could take a look at it. Send us admin login as well as cPanel at contact@tagdiv.com so we can investigate.
Thank you !
Hello !
Usually this happens due to low wp-memory value, try to set it to 256M if possible
– https://tagdiv.com/newspaper-theme-requirements/
In some cases adding the code mentioned at the end of the guide in the htaccess file solved the problem.
In others changing the PHP version to 7.0 or 7.1 worked. It could also be caused by security plugins or security server modules, or file permissions.
If nothing works, we could take a look at it. Send us admin login as well as cPanel at contact@tagdiv.com so we can investigate.
Thank you !
Hi,
@SPAREGmbH So you are having crashes after the update? Are there any specific errors displayed, or does it happen in specific cases? It could happen due to low wp-memory, we recommend 256M if possible. Also does it happen if you only activate he theme plugins, and theme recommended plugins?
We could take a look at it, send us an email as mentioned above, mention more details about it if there are any. Include a link to this topic in the email. Let us know.
Thanks
Hi, My host says this: “I have gone through that list and did have to make a couple of changes to your config to match with what the developer asked for.
Let us know if anything else is required.
Server requirements:
– WordPress 4.0 or later thumbsup WordPress 5.2.2
– Apache or Nginx thumbsup We use Nginx
– php.ini memory limit: 40MB (recommended: 96M)
– PHP version 7.0 or greater (recommended: PHP 7.2) thumbsup PHP 7.2
– MySQL version 5.0 or greater (recommended: MySQL 5.5 or greater)
Our theme requires that the GD Library and mbstring php extensions are enabled on the server.
WP Memory Limit: This parameter sets the amount of memory used by php and by default WordPress can go up to 40MB. To avoid Memory Exhausted error this parameter should be set to at least 256MB and this can be done from WordPress wp-config.php file.
define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); thumbsup Changed to 256MB
WP Debug: It is an option intended for development, it controls the reporting of some errors and warnings. It may display unwanted messages so you should disable it on your side. The default value is false.
define(‘WP_DEBUG’, false); thumbsup Set to False by default
Php.ini parameters
— max_input_vars = 5000 thumbsup I upped this from 4000 to 5000
— max_execution_time = 300 thumbsup Increased to 300 from the default 30
— post_max_size = 50M thumbsup
— upload_max_filesize = 50M thumbsup Already set to 300M
Been running the old WP Bakery Composer because as we all kn ow when installed totally crashed site which wasnt cool and really sucked. So finally get the email that says the Theme is updated. I am running NewspaperVersion: 9.7.2 and I think we are now on 9.7.5???
Which should bring composer current correct ??? Honestly I prefer the good ole composer over tag div composer every day of the week sorry much more user friendly with hundreds of nice add-ons available, did the theme a dis-service with that, coming from a 4 year user.
Im getting old and memory is failing I guess but I cant seem to find where or how to upgrade please, and is it safe for the new composer now?
Hi,
First please make sure that the theme was install as in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, usually this problem can appear from a low WP_MEMORY_LIMIT , please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi,
First please make sure that the theme was install as in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, usually this problem can appear from a low WP_MEMORY_LIMIT , please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Increase memory to 256m, manually installed plugins via direct folder uploaded. Was able to apply a template but site keeps crashing due to the tagDiv plugins. What should I check?
Hi,
Regarding the memory, we recommend 256M, this would be enough for most websites. But if many plugins are used or plugins that use more resources, it can go higher. Here are our requirements guide – https://tagdiv.com/newspaper-theme-requirements/
Thank you!
Hi, After updating to the latest theme version I receive a fatal error:
Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 36864 bytes) in /var/www/vhosts/vps-3fe387a2.web.managedservice.io/binnenvaartkrant.nl/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1662
According to my host I already have a memory_limit of 256.
Please help.
Hello !
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Follow this topic for more informations: https://forum.tagdiv.com/topic/cannot-save-category-from-theme-panel/
Thank you !
I could create a code for the homepage as well
– http://prntscr.com/og3mhw
.home .td-header-style-10 .td-header-menu-wrap-full,
.home .td-header-style-10 .td-header-menu-wrap.td-affix {
max-width: 1128px;
}
It can be added in the same custom CSS in the theme panel.
A background image can be set in the theme panel, but it will apply to the whole website.
You could set backgrounds for the rows containing the content in the homepage
– http://prntscr.com/og3os1
And replace the latest articles section provided by the page template with a loop element in a row so it can have a background as well.
Or maybe set a background with CSS, that will work as well. For example something like this (I modified the header limitation width to make it display better in this case)
– http://prntscr.com/og3t44
You can use an image of your choosing, here is the code if you want to give it a try
– https://pastebin.com/cgJh9rjz
Regarding the memory, we recommend 256M, this would be enough for most websites. But if many plugins are used or plugins that use more resources, it can go higher. Here are our requirements guide – https://tagdiv.com/newspaper-theme-requirements/
Let me know if you have more questions.
some addidtional question.
– is it possible to get the boxed menue for starting page too? (in this way without background image)
– is it possible to set a background image only for starting page?
and last question: i have/had some problems with memory_limit on the page. at first the limit was 10mb, then i set the limit to 64mb but today i got this error:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 36864 bytes) in /usr/www/users/bbesgc/sgsk-handball-klon/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1665
i set up the memory_limit to 96mb now. is this normal?
thanks in advance.
Hi,
So it used to work initially, but now it does not anymore. Did you maybe install a plugin before this happened? if you temporarily deactivate all non-theme plugins does the composer work correctly?
Please also check the requirements guide for a proper theme and plugins functionality
– https://tagdiv.com/newspaper-theme-requirements/
It is important that these are respected, especially the wp-memory (we recommend 256M). Notice the code provided at the end of the guide, it has to be entered in the htaccess file. You could contact the hosting provider to make the changes for you where needed.
In case the issue remains, we can take a closer look at it. Please send us an email at contact@tagdiv.com and provide the website and admin login. Also cPanel so we can check the settings there. Include a link to this topic in the email.
Let us know.
Thanks
Hi,
Please read the theme requirements guide carefully – https://tagdiv.com/newspaper-theme-requirements/
If needed you could contact the hosting provide and ask them to configure the server and wordpress parameters as mentioned there. There will most likely be problems if there aren’t sufficient resources, especially wp-memory (we recommend 256M).
In case everything is set correctly and the problem remains, we could take a look at it. Please send us an email at contact@tagdiv.com and provide the website and admin login. Also cPanel or FTP if possible. Include a link to this topic in the email.
Let us know.
Thanks
Hi,
I’m struggling with the TagDiv Composer. I already executed all the required steps, increasing memory etc. But I’m still getting a blank page….
Any ideas? Thanks!
