- ApiUsing the Theme API in plugins
- ApiPractical example – How to add a new Block and Module
- ApiAPI – Smart Lists – Introduction
- ApiAPI – Category top section style – Introduction
- ApiAPI – Category top section template – Introduction
- Apitd_api_module::update
- Apitd_api_module::add
- ApiAPI – Modules – Introduction
I installed the demo of https://demo.tagdiv.com/newspaper_insightai_pro
But mobile navigation is not working.
It is also not working here too >> https://demo.tagdiv.com/newspaper_insightai_pro
Hi,
This “‘The tagDiv Mobile Theme now works best with the AMP plugin to provide a complete solution for your content on mobiles.’” is just a message, not an error, also is possible that using amp plugin to this to not work with the password box.
Also, if you want to use the amp, you can use the tagDiv mobile theme only for amp – https://i.imgur.com/eXaQ0Nq.png – https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also can you please let m know the plugin you are using for Password protect?
Thank you!
Thank you very much for your reply and the clarification regarding the cache behavior of Flex Blocks.
We are already familiar with the method described in the link you provided, and we have used the theme panel’s cache clearing option under System Status. Unfortunately, this does not resolve the issue we are facing.
The main problem is that the Block Cache Expiration Time setting does not seem to work as intended, as also mentioned by other users in the support thread. As a result, the mobile version of our homepage does not update and continues to display outdated content — which makes it effectively non-functional.
At the moment, we have been forced to disable the mobile frontpage layout entirely, and mobile users are now served the desktop homepage as a fallback.
Please, we kindly ask for your urgent assistance in identifying a working solution. We are running a high-traffic news website and need the mobile homepage to function reliably with fresh content.
I have the AMP Plugin activated because when I disabled it, I got this message:
‘The tagDiv Mobile Theme now works best with the AMP plugin to provide a complete solution for your content on mobiles.’
I thought I needed to run this as well. But I have disabled it and cleared my caches at our CDN, purged cache on the server, and on my browsers. But that did not fix the issue. The password protection works on POSTS but not on PAGES (on mobile). Would the AMP differ between the two types of content to allow it to work on POSTS and not PAGES?
Hidragbikecom,
It appear that you are using a plugin for mobile version, therefore please disable the tagDiv Mobile theme plugin and the problem should be resolved.
Thank you!
Hi,
“Unfortunately, the mobile hamburger menu does not include this option by default. While it is possible to implement it through theme code, this approach is not recommended unless you are a developer.
A better solution is to use a Cloud Template header and create a popup element with the tagDiv Composer. In this popup, you can link to a page that contains all the elements you’d like to display in your mobile menu.
Thank you!
Can anyone else in this forum address the issue with VPN blocking our videos when it is enabled? Again, try this example from a Mobile Device, with your VPN enabled: https://www.besthomegear.com/video/ego-electric-riding-mower/
This or any other video on our site will not open for us. But if you disable VPN, they all open.
Since nearly 70% of all mobile users employ VPN as we do, this is a huge issue, so we appreciate any guidance using Tagdiv “mobile friendly” theme.
We are using the WP Super Cache plugin on our website, configured according to the official recommendations published by tagDiv.
Recently, due to serious high CPU utilization issues, we investigated our performance bottlenecks and identified that many of the slow queries were originating from the td-composer plugin. The queries were triggered by heavy use of flex blocks across our homepage and category pages. These blocks often regenerate content on each page load, causing significant strain on server resources during traffic spikes.
Following a suggestion by @Simion from tagDiv support, we enabled Block Caching for all Flex Blocks. This adjustment had a noticeable and immediate impact on performance. For a high-traffic news website like ours, this improvement was essential — and we now strongly recommend enabling Block Cache for similar heavy-use cases.
https://postimg.cc/NLQHPdvT
https://postimg.cc/rRyR0wNg
Encouraged by these results, we applied the exact same cache settings to our Mobile Page layout using the mobile theme configuration from Newspaper. However, while the Desktop version properly refreshes and reflects new content over time, the Mobile version remains stale, failing to show newly published articles.
To force the new content to appear on mobile, we are currently manually deleting the entire cache from the admin dashboard — something that is clearly not a sustainable or acceptable solution in production.
We would like to ask:
– Why is the mobile version not refreshing like the desktop version under the same block cache settings?
– Is there a way to independently invalidate or refresh mobile cache when new posts are published?
– Could this be a bug or a limitation in how the td-composer handles caching for mobile themes?
Any help or guidance would be greatly appreciated — especially from other high-traffic sites using similar setups.
Thank you in advance!
Hi,
So, I changed my favicon and the preview of my website in my mobile browser was exactly as it I expected, expect for the background color. I want the background color to be back but it’s reddish. I changed the theme color to black from the tagdiv theme panel but it is still the same.
Preview pictures: https://drive.google.com/drive/folders/1561CgcaaTWO2sOlwUUj_wLta02T1XAzp?usp=drive_link
@Anamaria – I am having this same issue. A password-protected page works on mobile as a Post. But if I put the same information in a Page and password protect it. The page loads blank.
You said for this to work ‘you need to set the content in mobile theme editor’ – I have a page cloud template set and a mobile version as well for the page templates.
Here are links to examples
PAGE: https://bit.ly/4maogh2
POST: https://bit.ly/4daY3eh
Sreencaps
https://imgur.com/a/72RD6G2
https://imgur.com/a/UoXVoAF
Thanks for any help you can offer.
HI,
This is because you are using the tagDiv mobile theme plugin, this is an additional plugin, but for responsive version it is not need for it, so please go to plugins look for tagDiv mobile theme plugin and disable it, after that clear all cache and the problem will be resolved.
Thank you!
I’m experiencing a problem with the mobile version of my website using the Newspaper Theme. The issue is that the article pages appear significantly different on mobile devices compared to what I see in the TagDiv Composer editor.
For example, when viewing a specific article on my phone, certain design elements are missing or rearranged compared to the editor view. The structure, typography, and even the spacing between blocks do not match the layout I created in TagDiv Composer.
I’ve attached two screenshots for reference:
One from the TagDiv Composer editor (how the article is supposed to look),
One from a mobile device (how it actually displays live).
Could you please advise how to resolve this inconsistency? Is there a setting or mobile override I might be missing?
Thank you in advance for your help.
Hi,
If this situation is only for a few iPhones models, then it can be something related to the iOS. What I can recommend is to check if you try multiple times, the menu is not opening after the 2-4 try? without refreshing the page?
Now what I see is when you are using the mobile and try the mobile menu there is a time when the page is not full loaded, so is possible to be the problem for the menu that is not opening. There seems to be a footer image that has been deleted from media, but this is still apply on footer template – https://i.imgur.com/ewWSx5T.png please edit the homepage using tagDiv Composer – https://i.imgur.com/wCYDFr0.jpeg scroll down to footer zone and select the row then check the css tab – https://i.imgur.com/bZMp7Lj.png and click on remove image – https://i.imgur.com/yy9T4Jy.png this should help you to increase the website load with a second.
Another suggestion is to make sure that under the theme panel > header > mobile header the show mobile menu and search are enabled – https://i.imgur.com/V4D9gDG.png
Also, suggestion is to try when you are logged in and see if the problem is still persisting or not, if the problem is resolved when you are logged on the website, it can be related to the cache settings from the website.
Thank you!
Hi,
If you have the tagDiv Mobile theme plugin installed and activated, then this is the one that will apply, what you can do is to use it only for amp – https://i.imgur.com/41XWouL.png (in case you are using the amp plugin), disable it on pages -> https://i.imgur.com/bYhragp.png -> https://i.imgur.com/l3oVbsa.png if you do not want it on specific pages only or disable the plugin – https://i.imgur.com/itHrBpI.png in case that you do not want it on your website.
Thank you!
I figured out the mobile logo issue (I am NOT using the Mobile Theme Plugin).
I have created the mobile pages based on my desktop version, but when viewing in the mobile phone I see only the one set in Theme Panel.
How can I use the custom mobile theme instead of the one from Theme Panel?
Hello ! Well at the bottom of the tagdiv composer dashboard twhere the black bar is .. there is supposed to be these nav icons:
a back arrow, a circle, undo, redo, CSS, three vertical dashes
I not not have the undo and redo, not the 3 vert line (structured popup panel)
So that’s what I’m trying to achieve.
Also I cannot seem to replace the default Newspaper header logo on mobile. I have uploaded our own in both regular and retna. Cannot see mto locate any mobile logo in the Theme panel .
Thanks !
Hi,
The plugin responsible for the different layout is the mobile theme, please read carefully what the plugin does https://forum.tagdiv.com/mobile-theme-introduction/ The mobile theme does not display composer content or any content from the desktop pages. All pages will require content to be entered in the mobile editor. If no content is entered there, the pages will be empty on mobile.
Of course, if you want to use the responsive version and not have to use a mobile editor to add content to mobile pages, then you can deactivate the mobile theme. It is an optional plugin.
Thank you!
Bettina
Thank you for your quick reply. However, there is no mention of a remedy to fix no-load videos when viewing our site in MOBILE with VPN enabled. Videos in Mobile only open when a user’s VPN is Disabled. Since 69% of users use VPN for mobile devices, this is critical.
Thanks again for directing us towards a setting(s) to remedy the VPN issue with your theme.
Kevin
Hi Bettina, I disable preatty much all plugins in website.
I leave enabled only AMP, Slider revolution and all tagdiv plugins
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Opt-In Builder
tagDiv Shop
tagDiv Social Counter
tagDiv Standard Pack
Clean all possible caches and reload the site.
Still displaying ads.
2 thinks I did.
1. I try to search for a possible injection of ads from other account. I didn’t find anything in code, only my adsense code.
2. Remove google site kit plugin
Even removing site kit I am still able to see ALL possible ADS.
I came from another good theme to Newspaper, I really enjoy it but, I was not expecting this one! =]
Hello Alessandro!
I’ve checked your website, and it seems to work well, but you do not have a background color or image. Here you can remove/set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x
And the background color here: https://www.screencast.com/t/PbU3hQpDqHh
The opacity of the mobile modal can be changed from Theme panel -> Background -> Mobile menu/search background: https://www.screencast.com/t/hcRoHastuO -> https://www.screencast.com/t/SQapAaaiLRwY
You can also use a modal popup for a mobile menu and create your own design on a separate page that displays in a modal: https://forum.tagdiv.com/modal-popup/
Thank you!
We have been using the Tagdiv Newspaper theme for over 3 years. By all appearances, it appears to operate efficiently. However, we recently discovered that none of the videos on our site (Posts or Video Watch Page) open when clicked on, they simply spin.
Then we tried the same procedure with Nord Vpn disabled, and ALL videos will open. I’m not sure if this is a new setting with Nord or if my WP developer didn’t set up the mobile template correctly.
If you will, please open our site (www.besthomegear.com) using a Mobile device >open any posts>scroll to any video (like this one; https://www.besthomegear.com/video/ego-electric-riding-mower/) with a VPN enabled, then disabled, and see if the same VPN blocking issue occurs for you.
Also, we don’t find any mobile templates
Hello!
The mobile theme has settings that can be found in the newspaper -> theme panel -> mobile theme. You should change it from there.
We have three options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello!
Unfortunately, it won’t work.
We have three options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
How do I edit off the NEWSPAPER text Logo and Tagline (Discover the Art of Publishing) on the Mobile theme of my website. I cant find it in the mobile section or anywhere else and not clear on the documentation
