- ApiUsing the Theme API in plugins
- ApiPractical example – How to add a new Block and Module
- ApiAPI – Smart Lists – Introduction
- ApiAPI – Category top section style – Introduction
- ApiAPI – Category top section template – Introduction
- Apitd_api_module::update
- Apitd_api_module::add
- ApiAPI – Modules – Introduction
Hello Support Team,
I have disabled the login page on my Windows theme successfully, but the login option is still appearing in the mobile theme. Despite disabling it and trying multiple possible options, I am unable to remove the login requirement on mobile.
Could you please assist me in resolving this issue? Is there a specific setting or workaround I should try?
Looking forward to your support.
Thank you
Hello!
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello,
I added an image to an Ad Box inside a Row in the tagDiv Newspaper theme. On PC, the image fits perfectly without any margins, but on mobile, there are left and right margins.
Above the Ad Box, there is a Grid Block that stretches across the full width without any margins, but only the Ad Box does not.
How can I make the Ad Box use the full width without margins on mobile?
Hello!
AMP works best with the Mobile theme. In my opinion, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. We no longer recommend using AMP because it is deprecated https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
Thank you!
Hi Bettina,
You currently can reproduce the problem when opening these two different pages directly from the Google SERPs, at least I can with incognito mode:
– https://tinyurl.com/4u83xw2r
– https://tinyurl.com/mpmtevue
I have attached two new full page screenshots for you for these two pages:
https://1drv.ms/i/s!AlQHsqtJGzeatY9lkO8LPT26n-sodg?e=wLnhz8
https://1drv.ms/i/s!AlQHsqtJGzeatY9mSXcAdYX9FRN83A?e=zaUWMr
Here is the tagdiv composer view for our posts template:
https://1drv.ms/i/s!AlQHsqtJGzeatY9kLtq2PHDsn4wmrQ?e=KE6lXv
The issue seems to be somewhat related to how “Googlebot smartphone” renders the pages and then stored some data which is now being used when users click on the Google SERPs.
This means the issue appears only for some pages when users come from Google, as some cached version or parts of the code (that had been served on a previous crawl) is being applied
If the user then reloads the affected page the problem disappears. All visits/loads that are not coming from Google appear to render the pages correctly – including from Bing SERPs
My assumption as of now is that some dynamically served image (container/element) code to “Googlebot Smartphone” sometimes produces a flawed cache result – which then affects desktop users when they visit the site from Google SERPs.
In the meanwhile I did some tests with the previously reported page:
– Doing a minor change on the affected article
– Reducing the featured image dimensions and saving the page
– Re-indexing it again manually via Google Search Console.
This removed the problem. But this could be just a random success as in general not all pages are affected.
Further changes I have implemented in an effort to fix things:
I added this custom CSS code to my wordpress theme to force a limit for maximum image size rendering on mobile devices, to target Googlebot smartphone which seems to have some rendering issues with the code it gets:
@media (max-width: 767px) { .tdb_single_featured_image img { width: 100% !important; max-width: 696px !important; height: auto !important; } }
Hello,
You have the mobile theme version now, so you can disbale the plugins to check the responsive version.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
Please provide some screenshots about your issue and the link to your website. Maybe you have the tagdiv mobile theme plugin activated or a mobile page.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
I’m almost ready with my new website (new design of a already existing, also with your theme) but there are some little things making me crazy, I’m not able to resolve it by myself.
1. Please have a look at the last FlexBlock1 before footer. And take a look on mobile view. Something wrong there, the block shows two small columns, instead one article after another in one column.
2. Where can I change CSS settings of subtitle, like font, color and so on.
Did fill in at theme panel some additional CSS, but didn’t take effect.
Domain: http://www.2024.gartenwoche.ch
Trying to figure out why I get the default template header when loading up the site on a mobile phone. I have turned off all the mobile options, and even the footer seems to display properly.
What I have done to this point…
In THEME PANEL under Header>Mobile Header, I have changed the Logo Mobile/Retina Logo Mobile to the Yin/Yang design.
In THEME PANEL under THEME COLORS>Mobile Menu, I have changed the background colors to the deep red.
In Newspaper Plugins, I have deactivated ‘tagDiv Mobile Theme’ and ‘Official AMP for WP’
In CLOUD TEMPLATES, I have ‘Main Header’ as Global (as I do with Main Footer, which is showing up).
I feel like I am missing something fairly obvious and just overlooking a setting or a checkbox somewhere. But I’m all out of ideas at the moment. Would love to display the proper header when viewing page from a mobile device.
Thank you!
Hello,
You have the mobile theme version now, so you can disbale the plugins to check the responsive version.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Good afternoon,
I am using the mobile plugin however one of our Pages is stuck on an old cache and I can’t for the life of me figure out how to clear the cache for that page. It only seems to be related to the Mobile Plugin. Works fine without this plugin…
Any thoughts?
On my pages there is no option to enable/disable the Mobile Theme. In my pages that button, that option to enable/disable is missing.
Hello,
You have the mobile theme version now, so you can disbale the plugins to check the responsive version.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello David!
I see a mobile theme layout on your screenshot, meaning your website is cached if you do not use the Mobile theme or AMP anymore. Clear all your cache and repeat the test.
Thank you!
Hi Bettina,
I don’t use more Mobile Theme and AMP Plugin, i’m using the mobile pages.
But I don’t lknow have this result the same…
Hello,
after the last update of Newspaper theme, I’m experiencing a weird behavoiur with Center Magazine Pro.
If I’m logged in, I can see a correct mobile layout. If I’m not logged in, the mobile layout is totally broken.
Every time I update the theme, all the tagdiv plugins are automatically uninstalled. I need to manually install them again, but now everything seems ok. I mean I don’t think is a problem related to plugins.
– tagDiv Composer is active
– tagDiv Cloud Library is active
– tagDiv Social Counter is active
– tagDiv Newsletter is active
– tagDiv Opt-In Builder is active
The url is https://cronachedibirra.it/
Here can you see the layouts for logged (correct, left) and not logged (broken, right) users https://cdn1.cronachedibirra.it/wp-content/uploads/20250220184159/Senza-titolo-1.png
Hello David!
I recommend uninstalling the Mobile theme ad AMP plugin and using the responsive version or mobile pages.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
That’s fine, but can you explain how to disable the mobile theme only for some specific pages? The icon in the top right corner of the mobile theme, as in your screenshot, is not there from me.
Hello,
You can use whatever version you want, but for the mobile theme plugin page, as I mentioned before, you need to set the content in the mobile editor or disable the mobile theme on that page https://i.imgur.com/3922jmF.png
Thank you!
You were the ones who had recommended me the mobile theme plugin just to have a better respomnsive version. Now you tell me otherwise?
Hi,
We use the mobile theme plugin.
But as you can see, we have a change after the last update and we are not able to display categories list as the desktop page.
Thank you for your help
Hello!
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello,
If you want to use the responsive version, the best solution is to disable the mobile theme plugin.
Thank you!
Problem with homepage on mobile phone
Hi, newspaper theme does not display some areas on mobile, logo, menu and other important areas, only displays most recent articles. any solution?
//Solution
Hello!
Please uninstall the Mobile theme plugin.
Thank you!
Hi,
After the last update, we discover a small problem between web (desktop) version of our category page : https://overclocking.com/category/test-articles/ and the mobile version. ( For mobile version we use the mobile theme ).
On the desktop version, everything is correct but on the mobile version, we don’t have all categories displayed, only the first one.
We use “Category siblings” to display all subcategories.
Could you help us please ?
