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Hello,
I have migrated to a fitness template (fitness pro demo) based on tagdiv page builder that has been packaged as a part of the theme. I like to keep the template intact. However, I have few plugins which I had activated earlier and is made for WPBakery Page Builder/VC Composer.
After activating the WPBakery, I see that there is a layout issue with the mobile version of the template. It introduces a thick white line on the right hand side.
Any suggestions to fix this is appreciated.
/BR
Shameer
Dear customer support,
although it´s enabled in the theme panel you can NOT see or find the top header menu on mobile devices. Is that normal if you don´t activate “tagDiv Mobile Theme” (which causes some layout problems)?
Please provide us with a proper solution because we don´t wanna use the mobile theme plugin.
Appreciate your help and support.
Best regards,
Felix
Hi,
Despite having WP Rocket installed, gzip compression etc etc the theme seems super slow – esp on mobile where it always loads in the red zone.. any suggestions? will it cope well with images being converted to webp or will it break? thanks!
When using Mobile view (both responsive and Mobile theme)
The 300×250 Ads are being displayed smaller (width wise) than the actual content.
However, if you look at the responsive sidebar, when shift to Mobile view, it looks PERFECT!
How can I enlarge my Ads size spot on the mobile view so that it will look as beautiful as the size that the sidebar can display.
Please note, all of my Mobile Ads spots are using 300×250 ads.
Also the Sidebar is using 300×250 (while in fact the display are covering 335×255 – which is the content size)
Look at this example: https://imgur.com/EtkTVNw
(p.s. – I’m using media.net so I cannot adjust the Ads size they only have fixed sizes)
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Also if you want our custom services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you !
Hi,
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.
Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
Hi,
If you want to remove the “ABOUT US” block then you’ll remove the “Privacy Policy” too, but you can use a custom css only for about section:
.td-footer-description .block-title {
display: none;
}
The code need to be set in Theme panel> Mobile theme> Custom code> css.
The amp plugin need to be use with mobile theme plugin, as results the amp will have the same templates as mobile theme.
Thank you!
Hi Karen Taylor, we recommend to us the amp plugin with mobile theme plugin, in this way the settings from mobile theme will reflect on amp too. For example the background color -> https://i.imgur.com/NmtZQUs.png -> https://i.imgur.com/pIqfE4H.png also for removing the author from post you can use the option from theme panel -> https://i.imgur.com/YuH6a0t.png
Thank you!
Hi worldinsport,
Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!
The above code that you mentioned is set in many files, but is not the one that is set the h1 -> https://i.imgur.com/OToEtow.png
If there is still a problem, please provide me a link where I can check this problem.
Thank you!
Hi,
1. If you are using the mobile theme plugin with amp, please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/tJwYaS4.png also make sure that you do not have a plugin conflict.
2. The size of featured image can be set on single post templates from tagDiv Cloud Library, these can be edited with tagDiv Composer -> https://i.imgur.com/I48JRwu.jpg
Thank you!
Hi calin, on Saturday, I already tried this – removed all ads from desktop and mobile view. Our desktop speed in Gtmetrix and page speed reached up to 95! That’s superb!
But on mobile theme, it was still 55 only!
Hi,
Please take a look to our demos that is using the mobile theme plugin -> https://demo.tagdiv.com/newspaper_local_news/ this one do not have any extra optimization for pages speed.
You can make this quick test, disable all extra plugins and let only theme plugins (eventually you can let the plugins for optimizations) cleat all cache and check the pages speed, also after that you can make one more test without ads, sometime the problem is that is take a longer time until these are delivered from external links.
Thank you for your understanding!
Let me know the results!
Our site is getting domain/page/2 domain/page/3 up to 15 pages in the google index. Check https://globaltechgadgets.com/
Maybe it is because of mobile theme which shows 1,2,3,.. pages from the homepage. you have to fix it asap as it is causing SEO issues.
ALSO, I do not want https://globaltechgadgets.com/tdb_templates/footer-default-pro/ this page to be in Google index. It does not make sense why theme/tagDiv templates are getting indexed in Google. I have already excluded it from Yoast.
You need to fix these issues!
A critical issue with the Theme:
https://www.star-7dz.com/the-jaw-dropping-women-of-the-big-bang-theory-have-come-a-long-way/
Mobile Theme is unstable and changes to Responsive randomly!!!!!
It worked okay I guess up until couple of days ago and not it is happening like that.
I’m loosing too much money because of that.
Vlad please don’t write to me: “please check that all requirements are set correctly”???!!! – I DID IT ALREADY
Thank you, Vlad. The issues are resolved. The issues stemmed from adding the Logo & Favicon, Logo for Mobile in the Theme panel section. Logo needs to be changed via the main page template.
Nik
Hi Support Team,
My newspaper theme appearance has been acting up a lot recently as we are starting to grow in users and size. I have found that after removing plugins or altering content on the backend and reposting it, helps get the website back to normal appearance.
However, this time when I am not logged into my website, the appearance on the desktop is that of the mobile theme. (latest articles) It looks horrible. I can’t possibly grow my business if I know that these problems will appear for no apparent reason for our readers. Please help me. https://buttonwoodtree.net/
EDIT: I removed the mobile theme tagdiv plugin, as well as the AMP. Problem solved except on the mobile theme it is now the regular style of the website (preferred) but my readers can’t login.
Please help me with this as I would like to continue using tagdiv newspaper for the long term as many of my competitors do as well. What can I do to limit these random massive malfunctions?
Thank you,
Noah
Hi, I recently installed your Newspaper theme. Everything seems fine BUT I’m having a hard time fixing your mobile theme issues, esp with caching. I carefully followed all the recommended settings (https://forum.tagdiv.com/cache-plugin-install-and-configure/). I’m also using your recommended plugin, WP Super Cache.
However, the issue keeps recurring on the website. On desktop, it shows the mobile version of the website. If I clear the cache, it works temporarily, but after some time the problem appears again. How do I solve this recurring problem?
Hi there,
The home and category pages for the mobile version of my site (huntingthemuse.net) are not displaying.
Below are screenshots of the home and category pages, which seem to be pulling through an older theme template and is trying to access the desktop version:
https://ibb.co/cwZ4jgk
https://ibb.co/PW161v8
However, the article pages are showing up fine within the theme:
https://ibb.co/TTW6VgB
This only started happening last week, the only change I made was to download a cache-clearing plugin.
Please can you help?
Tom.
I want to remove the “About” as it did not link to the page for mobile theme. https://www.snaptaste.com/?amp
Also is the desktop amp supposed to show mobile theme or responsive?
Hello,
I’m having a problem with the footer of my site on the mobile version, it looks normal when i enable it but when i try to go to my different footer pages such as the contact page or cookie policy page, absolutely nothing show up except the title of the page … how could i fix that ?
Another problem i have on the mobile version is that when i defer parsing of javascript with async javascript plugin, the menu to access my categories and the search sometime don’t show when i click on the buttons, i don’t wanna disable the plugin just for that as it greatly improve the speed of my site and except this problem it seem to work perfectly, is there any script i can add in exception to avoid the mobile version to bug ?
Also i tried to disable the tagdiv and wp mobile plugins to test with the normal site and here i noticed that the images on my blocks don’t load at all … this is pretty strange because it works perfectly on desktop
Last thing, i read on this post that we can gain more speed by deactivating the standard pack plugin but it seem to be needed for the homepage which break each time i desactivate this plugin, could you please help me ?
Thank you.
Here you go: https://imgur.com/a/5BiW7f2
A week ago I had a higher pagespeed insights score: https://imgur.com/a/uN9J4gL but then I had several issues with themefunctionality like menu not working, thumbnails not showing etc so I had to tone it down. Currently I”m satisfied with the results and not going to spend anymore time in chasing higher number, the loadspeed is fine right now. The mobile speedscore is low but surfing our website on the phone doesn’t reflect that, it’s equally fast as on desktop.
@halav1994: Yes, we are already using WP-Optimize.
@FietsersbondHZ: If you removed Yoast, then which plugin you use for SEO? About WP Rocket- yes. It does all work and might be heavy. But before it, I tried WP Fastest cache, minify, auoptimize plugins. They did good job and I got speed upto 75-80 too. This week I wanted to try WP Rocket, so I am testing it.
I agree those small plugins do all work. But it also means we have to add 4-5 more plugins intead of 1. I am confused which way to go!
About Newspaper X mobile theme, as we have removed ads, why still Mobile theme does not give any benefits?
Hello guys,
I wanted to use mobile menu in desktop version of the newspaper theme. And to make it look attractive I pasted the following CSS on the LIVE CSS
.td-menu-mob-open-menu #td-outer-wrap{
-webkit-transform: none;
transition: none;
}
.td-menu-background, #td-mobile-nav {
width: 20%;
}
I got what I wanted. Mobile menu appeared in 20% width its original but It also made my page slide towards left leaving a disturbing void in the right side of the page. Please help me to make it be compressed towards right side so that mobile menu will also be displayed and the page will be also be not disturbed.
Screenshots :
https://imgur.com/9hvk9Zd
https://imgur.com/80Yd5Ct
Please help with Mobile Theme speed. Because when I enable only one ad, speed goes down to 30-45 only on pagespeed
What is the use of the mobile theme if it does not give actual speed? It shows so many extra CSS, request in PageSpeed. Help with Optimization. I have removed header ads so you can see actual theme code which decreases speed.
https://globaltechgadgets.com/
