Search Results for 'mobile theme'

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thalesbrandao
tagDiv Member

Another issue we’ve noticed is that by 2026 our entire website will no longer be able to switch from mobile to mobile mode. The option to switch to mobile mode exists in the footer of articles, but it doesn’t work – drastically reducing access to all our content since the mobile version is simplified. How can I resolve this? I’ve already tried all the options in the plugin and mobile theme, but our site still remains in the simplified version. I await a response and assistance regarding this matter.

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thalesbrandao
tagDiv Member

Calin, good morning. Thank you for your reply. I’m using the theme plugin and AMP. If I do the opposite, it works – disabling AMP and leaving the theme plugin enabled – since my mobile ad settings are active via the theme. I await your response.

Calin
tagDiv Staff

Hi thalesbrandao,
Is the mobile theme plugin used with AMP? And is this set only for AMP?
If so, the solution will be to disable the mobile theme plugin and use the Amp plugin alone. The code containing those parameters is part of the mobile theme plugin and is applied when the mobile theme plugin is enabled with the amp plugin.

Calin
tagDiv Staff

Hi,
It appears that your website is displaying the tagDiv Mobile Theme version on desktop. This is usually related to the cache plugin the option for separate mobile cache was not enabled.
Could you please confirm if you actually want to use the tagDiv Mobile Theme plugin, or if you would prefer to use the responsive desktop version on mobile devices?
If you prefer the responsive version, you can simply disable the tagDiv Mobile Theme plugin and then clear all caches (including your caching plugin and browser cache).

Calin
tagDiv Staff

Hi thalesbrandao,
The parameters:
{{post_cat_link}}
{{post_url}}
{{td_query_all_results}}
Exists only in one file wp-content/plugins/td-composer/mobile/header-amp.php and thsi is used only when you are using the amp plugin with the mobile theme plugins and one of the options – https://prnt.sc/Ii6EfD58TpTu but those parameters have the rel tag for nofollow therfore should not be indexed in GSC https://prnt.sc/6wyyY9Yrwk4p
Thank you for your understaing!

rabbrong
Participant
#0

I had changed from the default Newspaper to COV-19 Italy Report PRO… But this theme’s Footer color error “changes to blank white on Mobile devices”. How to fix?

Calin
tagDiv Staff

Hi,
If you want to have the exact same content from desktop on mobile, there is no need to create mobile pages or the tgDiv mobile theme plugin; the desktop version has a responsive version that can be used.
Currently, you have the tagdiv mobile theme plugin and this is used.
1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens using tagDiv Composer – https://i.imgur.com/apZQZ0o.png
2. Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience but is limited in edits and changes.

Note: When the tagDiv Mobile Theme Plugin is activated, it takes priority and will be displayed on mobile devices. If it’s not active, the system will check for a mobile page/template built with tagDiv Composer. If neither of these is in use, the responsive desktop version will be shown by default.

Calin
tagDiv Staff

Hi,
Normally, that code is present only when the tagDiv Mobile theme is used (with amp or without it).
If you can provide a link, we can review it and determine whether this is a different situation.
Thank you!

nbiga samir
tagDiv Member

I would like to clarify an important point: on two of the affected websites, I am not using AMP nor the tagDiv Mobile Theme plugin. However, the issue is exactly the same.

Calin
tagDiv Staff

Hi,
Usually, this situation arises if you are using the mobile theme plugin and AMP. If you are using them, please disable it, clear teh cache, and check again.
Thank you!

Calin
tagDiv Staff

Hi,
The theme has 2 different headers, one for desktop and one for mobile, so you can use tagDiv Composer edit the website – https://i.imgur.com/hdQvNx2.pnghttps://i.imgur.com/761rSUg.png to set an ad on the mobile header, use the mobile viewport and add the ad box in the place you’d like to be (just check to be on header one – https://i.imgur.com/EHiF1SD.png
For the problem with tagDiv Composer, could you provide some more details? Some screenshots or a short video?
Thank you!

rabbrong
Participant
#0

Thank you so much. There seems a lot of errors. Perhaps because I uninstalled and installed again twice due to my Issue with Google who restricted my site URL (Perhaps the errors caused by the installing of too many plugins and Ad codes place incorrectly…) hours before I sent you a message for help, I had disabled your Theme and some plugins via SFTP FileZilla (During restriction, not allowed to access normally that’s why… After that, I cleared files, Caches… And reinstall Your Newspaper Theme and plugins… I didn’t check widget before the disabling of the Theme… But after reinstalling, I checked the widget and it was locked, grey out and when I tried to edit Theme with the TD editor, I couldn’t scroll down the whole theme (stick at half of the theme)… Is this error? Also I watched all the video tutorials on your web page and Youtube still cannot find a way to show Header Ad on Mobile and 2 more ads placement on homepage do not show up or I can’t find where to place them in Theme panel… If you scroll down on my home page realspill.news you will see no ads pop up ( I can’t find how to place ads on those placement)…. Sorry for this long complicated response.

I haven’t installed tagDiv Mobile Theme plugin yet… I wanted a Header Ad showing on Mobile devices. So do I need to install this tagDiv Mobile Theme plugin or not?

I was getting stuck the whole night.

Thank you for guiding me

Calin
tagDiv Staff

Hi,
What you can do is to use a good cache plugin and a CDN : How to Make the Site Faster

– optimize the images, use a plugin like https://wordpress.org/plugins/ewww-image-optimizer/ and enable the webp format and from the theme, use this option – https://i.imgur.com/6qMAN1H.png
– also, if you are using the WP Rocket, you can check our guide with this plugin https://forum.tagdiv.com/wp-rocket-and-newspaper-theme-optimization-guide/
– in case you are using the option to disable the desktop zone on mobile and the mobile zone on desktop – https://i.imgur.com/TT2slI3.png https://i.imgur.com/jWPKhXS.png

Calin
tagDiv Staff

Hi rabbrong,
I’m working on the desktop but not on mobile. Please check if you are not using the tagDiv Mobile theme plugin. If you have it, disable the plugin, clear the cache, and check again.
Thank you!

makayabi
tagDiv Member

Thank you. But I’ve found another issue. When users click on the activation email and get to the password creation screen, the page freezes and the process doesn’t proceed. I’m only experiencing this on the mobile theme.Should I open a separate topic for this issue?

rabbrong
tagDiv Member

I am new here. I just bought Tagdiv Newspaper Theme. I placed Adsterra Ads to Head Ad but not showing on mobile. How to fix?

Calin
tagDiv Staff

Hi,
Please do not share your private website information on the forum.
To resolve the mobile layout issue, go to the Plugins section in your dashboard and disable the tagDiv Mobile Theme plugin. Once disabled, the responsive version of the theme will be used instead.
Thank you!

Muhammet
Participant
#0

Hi.

First of all, I really like your theme; I love the design. But I can only say that about the desktop version. The mobile version looks incredibly bad. I know there’s a setting for it, but I couldn’t find it. I’m giving you my passwords so you can make it look the same as it does on the desktop. Desktoptaki her şey mobilde de olsun ve bana nasıl düzenleme ekleme çıkarma veya değiştirme yapacağımı da gösterin lütfen.

Mobile view: https://prnt.sc/GITBs8iKnrmW

Teşekkür ederim.

guilhermediniz
Participant
#0

Hello! I’m editing the Urban Observer theme and, when I try to add the logo to the mobile version (without using the mobile module), it doesn’t appear, even though I’ve enabled the options to display the image and hide the title. What should I do to make the logo appear on the mobile version just as it does on the desktop? I don’t want to use the tagDiv Mobile Theme because I don’t want to lose the site’s identity.

guilhermediniz
Participant
#0

Hello! I’m editing the Urban Observer theme and, when I try to add the logo to the mobile version (without using the mobile module), it doesn’t appear, even though I’ve enabled the options to display the image and hide the title. What should I do to make the logo appear on the mobile version just as it does on the desktop? I don’t want to use the tagDiv Mobile Theme because I don’t want to lose the site’s identity.

newsbazar24
Participant
#0

Hello Team,

I am using your theme on my news website and facing a persistent issue with the homepage slider / Flex Block setup.

Problem description:

I am using Flex Block / Big Grid on the homepage.

I want the slider to be visible on desktop only, and hidden on mobile.

However, I am unable to find any clear or consistent option to:

Disable slider on mobile

Control Flex Block visibility per device

Even after turning Flex Block 1 OFF, there is no visible change, which makes it confusing to understand which container (Row / Column / Block) is actually controlling the output.

What I have already tried:

Turning Flex Block ON/OFF

Checking Row, Column, Layout, Style, Filter, and CSS tabs

Searching for “Hide on mobile”, “Responsive”, or “Device visibility” options

Clearing cache and hard refreshing
But the behavior remains the same.

My questions:

Which element actually controls the slider output — Row, Column, or Flex Block?

What is the recommended way to:

Show slider on desktop

Hide it completely on mobile

Is there a built-in responsive option, or should this be done via custom CSS?

If CSS is required, can you please share the correct class or selector used by the Flex Block / Big Grid slider?

I would really appreciate a step-by-step explanation, as this is a homepage critical section and affects both UX and PageSpeed performance.

Thank you in advance for your support.

Best regards,
Sankar Chakraborty
NewsBazar24
Website: https://newsbazar24.com

coerrace
Participant
#0

Hello. I enabled in theme settings the ToTop button and also I enabled SHOW on MOBILE. But, in specific in mobiles, in some articles is not shown. In others is shown in mobile fine. I don’t know in what consists but that random issue that is shown in some articles and others not is strange. This happens just in mobiles, normal PC works 100%. How can i fix to be able to see in all articles in mobile that ToTop back button?

gpeter
tagDiv Member

I’ve noticed something very strange with the Mobile Theme settings.

If I disable the “Enable/Disable Mobile Theme” option on the homepage, then the Mobile Theme also stops working on the WooCommerce product pages (and only there).

After that, I can’t turn the Mobile Theme back on for the homepage anymore. When I enable it and save, it immediately switches back to “Disabled” again.

I discovered this completely by accident, but it seems like the homepage toggle is somehow affecting product pages and the setting is not being saved correctly.

gpeter
Participant
#0

Hello,

I’m having an issue with the Mobile Theme: it doesn’t load on the Shop product pages, but it works correctly everywhere else on the site.

I’m using the latest theme and plugin versions, and I’ve already cleared the cache. Also, I’m not using any custom mobile template for the product page.

Could you please advise what might cause the Mobile Theme to not apply specifically on product pages, and what I should check to fix it?

Thank you very much!
Best regards, Peter

Calin
tagDiv Staff

Hi,
This is how the mobile theme plugin works. To enable the responsive version of the website, please go to Plugins and disable the tagDiv Mobile Theme plugin.
Thank you!

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