Search Results for 'mobile'

Hi,

Please deactivate mobile theme, clear all cache and try again, see if this issue is still happen.

Thanks!

Hi,

If you have the mobile theme plugin all you need to do is to go in Plugins > Installed Plugins and click on deactivate -> https://www.screencast.com/t/rmMHVnAT

In mobile theme only the posts will appear in the mobile theme, the pages that you make for desktop you need to recreate them without composers/builders because it need to be a classic page, without blocks and shortcodes.

If there is still a problem please provide a link were I can take a closer look at this.

Thank you.

Hi believer,

You need to use the td mobile plugin that come with the theme version you are using, for example if you have Newspaper v9.1 the only mobile theme plugin that will work for you will be the one from that package.
So if you want you can update the them to the last version 9.2.2 and use the mobile theme from the package that you have download or you check what version of newspaper you have and you send us an email at contact@tagdiv.com and ask for mobile theme for your version of theme.
-> https://www.screencast.com/t/a3mbiSr8B7m

Thanks.

Hi,

Something like that could be done with CSS, for example – http://prntscr.com/mdlnrw
Enter the code in the Advanced CSS section of the theme panel, in the desktop field.

.td-header-style-7 .td-header-sp-logo {
margin-bottom: 60px;
}
.td-header-style-7 .td-header-sp-rec {
margin-top: -109px;
}

For the mobile case something like this – http://prntscr.com/mdlpgb
This time enter the code in the phones section of the Advanced CSS section.

.td-header-style-7 .td-header-menu-wrap {
margin-top: 60px!important;
}
.td-header-style-7 .td-header-sp-rec .td-header-ad-wrap {
margin-top: -114px!important;
}

Hi,

I check your website and now you have only a warning -> https://www.screencast.com/t/fzqGFXu6s1c and the ads are showing -> https://www.screencast.com/t/wdqfVS3a1wM on mobile too -> https://www.screencast.com/t/WrFH9phSQ

Thanks.

Hi,

There is an issue similar to what you are describing when the composer save animation doesn’t stop spinning, when the mobile theme plugin is active. The page should still be saved even if the success message is not displayed however.

This problem will be solved in the coming theme update. Sorry for the inconvenience.

The “Current page was not created by TD Composer” message or the status of those custom fields will not cause any problems.

Thanks

Hello,

You need to delete the mobile plugin version you are currently trying to enable and add a new plugin. Add the mobile theme plugin from the theme version you downloaded from envato. This is the only way to update the plugin. It will be disabled if an incorrect version is detected.

Thank you!

Hi,

1. Sorry but I cannot see this issue on the emulator or on mobile devices as well. Can you provide a screenshot and more details to how we can replicate this? Did you test from another device?

2. Please check the google auto ads settings. How are you implementing them? The theme ad spots have ad size settings if they are added in the theme ad spots.

Thanks

Hi,

Only the posts will appear in the mobile theme, the pages that you make for desktop you need to recreate them without composers/builders because it need to be a classic page, without blocks and shortcodes.

Thank you for your understanding.

Hi,

Please notice that the speed of your website depends on how well your site is optimized.
Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.
If you want to have more speed on mobile, you need to install the Mobile Theme plugin for this. This plugin was fully optimized for mobile and you should achieve good results. You can check our demo on mobile to see how it works from here -> https://demo.tagdiv.com/newspaper_local_news/
Also you need to decrease the Speed Index

Thanks for your understanding!

Each theme version package will contain the theme plugins that will work only with that version. So for example if you use an older theme version, trying to install the latest mobile theme plugin will not work.

Either update the theme, or contact us by email as mentioned, so we can provide an older plugin version. Please specify in the email what theme version you are using.

Hi,

The website speed depends on many factors. There are guides provided by us and by users, you could check some of them and try a few suggestions from them
– https://forum.tagdiv.com/search/website+speed/

On mobile using a slow internet connection, one of the biggest issues would be the size of the pages. Large page sizes will take longer before they load fully.

hello,
Please try to test after disabling the mobile theme plugin. There is a current ongoing issue with the use of the mobile menu together with the tagdiv composer, where the composer is not able to save changes properly. Please deactivate the mobile theme plugin for the moment. If this is not the case, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hi,

Please make sure that you set the content in Mobile editor with out shortcodes and builders ( documentation ). if this is wall sett please make sure that you do not have some plugins that can create some conflict wit mobile theme, in order to check that you need to deactivate all plugins, clear all cache and see if the problem is still there.

Thanks.

Hello,

This is the mega menu functionality which will not work on the mobile menu. The mobile menu cannot show the posts under a specific category. This only works on larger devices that can handle the standard menu.

Thank you!