Search Results for 'mobile'

Hi,

Please note that the mobile theme is optional, you can choose not to use it and the website will be displayed properly on every device. The theme is fully responsive and will adapt to every screen size. Maybe there is a plugin that could be causing this issues, but at this time I do not see it manifesting and your website is working properly.

Thanks

Hi,

You can change the color for the menu, as well as for the footer in Theme panel->Mobile theme section
– https://www.screencast.com/t/hQaJVZB6VUC
Content for the pages when using the mobile theme must be entered through the mobile editor
– https://www.screencast.com/t/MHHBfeJtMya
More information about the mobile theme here – https://forum.tagdiv.com/the-mobile-theme/
The mobile theme is meant to be as light as possible for the best performance on mobile devices. The css file can be found here – https://www.screencast.com/t/GBH5AeUfso if you would like to modify this file directly. Please note that you could use the custom code section available for the mobile theme if you want
– https://www.screencast.com/t/cjvzI1yd

Thanks

Hello,

Unfortunately none of the visual composer shortcodes will work on the mobile theme as the mobile theme plugin will not use visual composer at all. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,

Maybe you can configure the plugin it from the settings rearding positioning, to stop causing this issue. At the moment it seems to work properly on desktop and mobile
– https://www.screencast.com/t/k7JPBMf5
I could not give you a code that will stop this from happening on all levels, and also keep the theme and plugin functionality unaffected.
You could search for another plugins that have these capabilities and try them, maybe other plugins will work properly and not interfere with the website and cause problems.

Thanks

Hello mrsky28,

If you want to add some ads only for mobile theme mode, notice that you can do this from Theme panel, like this -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for the message!

Hi,

You can not set a video playlist as a widget in the sidebar. You could add it as a normal element in a split row sidebar however – https://www.screencast.com/t/hEc2NxtaA – https://www.screencast.com/t/bP2CKQDj
If you would like to have a bigger logo, please note that Header style 9,10 and 11 do not have a limit for the image used in the logo – https://forum.tagdiv.com/logo-favicon/ and you can set as logo a full image for example.
The ad code for the header must be entered in the Header section in Theme panel->Ads
– https://forum.tagdiv.com/header-ads-adsense/
The social sharing top and bottom in the post page can be disabled like this
– https://forum.tagdiv.com/sharing/
The ad can be removed in Theme panel->Ads in the respective section. If that is the article bottom ad you have to remove it here – https://www.screencast.com/t/W3UpvEmE7
More about using article ads here – https://forum.tagdiv.com/article-ads/
The Latest articles section is always displayed on the bottom of the page, after the page content. More about page templates here – https://forum.tagdiv.com/page-templates-2/
If the images are not appearing, make sure you have set a featured image for the posts
– https://forum.tagdiv.com/featured-image-or-video/
And you have enabled the thumbs required for the modules, in theme panel
– https://forum.tagdiv.com/theme-thumbs/
If you are using the optional mobile theme plugin, you must use the mobile editor to ad content for your pages
– https://www.screencast.com/t/82poCQT5Bp
More information about the mobile theme here – https://forum.tagdiv.com/the-mobile-theme/
If you do not use the mobile theme plugin, the same content from desktop will be displayed on mobile devices. The theme is fully responsive, and will adapt to every screen size.

Thanks

Hi,

The Top header menu is not available on mobile. The header menu will be displayed in mobile form. However if you could provide a link to your website where there is a top menu present, I will try to give you a code to make it display on mobile. At the moment I do not see a top header menu present on your website – https://www.screencast.com/t/iBOM4LDkwc

Thanks

Hello Dorien,

I have inspected your website for mobile devices and it seems to work as expected. Try to clear all your caches and check the results.

Thanks for the message!

Hello techdigg,

Try to refresh your page and check the results. Clear all your caches after this. Also, try to remove all the server caches and if you do not have any access to do this, you should consult the hosting provider and request this task.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there.

Hope this helps!

Thanks for your understanding!

Hello,

Sorry but we have no reports of this so I cannot provide solution in this regard. You will have to test a few possible solutions starting with plugins, or the cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also the plugin needs a bit of adjustment as described here: https://forum.tagdiv.com/topic/help-cache-plugin/
Another thing to try is to disable or enable the mobile theme plugin and see if it responds in different ways.
You can also test on a wp default theme as well to see if the issue is theme related at all. It could be a wordpress problem.

I hope this helps.
Thanks

Hello,

The mobile theme plugin was changed fin order to fix the implementation problems it had in the new theme versions. No new feature were added to the plugin. It was a necessary update for the proper functionality of the plugin.

Thank you!

Hi,

I have inspected your website on desktop and on mobile but I do not see this text you are referring to in the footer – https://www.screencast.com/t/2LWu8FPoX – https://www.screencast.com/t/fGN6i2PB9
Please correct me if I misunderstand this.

Thanks

Hi,

The mega-menu feature is only available for desktop. On mobile the menu is limited to having a sub-menu. If you are using the mobile theme you can create a menu and use it only for mobile devices. Please correct me if I misunderstand.

Thanks

Hello m0re,

I have inspected your website and I did not saw any problem with your website on mobile. Everything seems to work as expected, as you can see here -> https://www.screencast.com/t/krrlGtyJz If is not what you mean of if the problem will reappear please let us know and also, provide some useful screenshots with the problem.

Thanks for your understanding!

Hi,

You can try this code to hide the menu on mobile – https://www.screencast.com/t/bvyBdzLL5JnC
The code must be entered in Theme panel->Custom Css

@media (max-width: 767px) {
.td-header-wrap .td-header-menu-wrap-full {
display: none;
}}

Please provide more details about what other changes you would like to make to this menu, so I may give you a a more accurate answer. Right now I see that you are using Header style 8, and a stretch property on the header menu.

Thanks