- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsWhat is Ajax preloading?
hi there Bogdan B. I didn’t want to share my site publicly here, so I’ve emailed contact@tagdiv.com with my website and also my licence. Please look into this asap.
Social icons are missing, and strange characters are in the boxes, the “up to top” icon is not showing up and the mobile theme is irresponsive to colour adjustments on from the theme panel.
Hello,
The mobile theme was fixed but the hamburger menu and social icons were not part of the problem. This could be something else on your end. Please provide a link to your site so we can inspect it.
Thank you!
is the mobile theme / plugin fixed, I’m still not seeing the hamburger menu and no social icons (on iPhone)
Hello,
Sorry for the inconvenience. There seems to be a css issue in the new update on the mobile theme. Please use this css code in the mobile theme’s custom code box:
.td-post-author-name div { display:inline; }
Thank you for your understanding!
I have but there is no solution. I have hired developers who can’t fix the problem and they all say the image quality is so bad. I actually bought both Newsmag & Newspaper themes.. but I wish I checked how they look on mobile.
[data removed by admin]
A refund would be better because this theme has given me nothing but stress and a headache. Can you see if you can get the image quality like the slider ? I have asked so many people.. everyone says there is an image problem with this theme but no one can fix it.
-
This reply was modified 10 years by
Andrei L..
Hello sjlabar,
I am having the same problem.. it’s such a headache. The image quality is terrible.. mobile homepage.. images are so blury. I bought 2 themes and wish I didn’t because I can’t fix this problem. Did you have any luck ? What is your website, can I see how the images look on your site ?
Hi,
whene I minimalize site with GoolgeChrome on my computer with fullpage to lower width, all is good

when I switch to with computer view to mobile view – I get a bad view


I don’t want a simplified mobile version, i want as it is in your demo

Can you help me with this? Maybe something messed up in the options with panel.
Thank you
Hello Edward,
Please notice that the Big Grid on the top from the Mobile Theme display all the posts from your Featured category. Please ensure that you have some posts in that category because otherwise the Big Grid will not be displayed there.
Thanks for your understanding!
Welcome. Thanks for the reply, but I just turned off the mobile app, as you advised in one of the topics. You have a great template.
By the way, how to translate into Russian language the control panel? Tried using Poedit or what did not work(((
Hello,
There was an incompatibility issue between the new update and the mobile theme but it has been fixed since. Please download the theme again from envato and update again from the new package. (the version did not change. it will still be 7.3 but the fixes were added)
As for the language, you can load a Russian translation from the theme panel: http://screencast.com/t/EutfCeHiU0m
Thank you and sorry for the inconvenience.
Hello,
The new update is released so please download the package again from themeforest. (the version is still 7.3 but the package was fixed)
@news_lp_client, the customization in your child theme are most likely the cause of your issues as if the files you modified got changed in the last update, you need to re-create the child theme. Please try to update your theme and switch to your main theme and check if the problems are still there. We have bno reports of such issues with the update and we cannot re-create them .The only issues we had were mobile theme related and they were since then fixed. Please let us know how it goes.
Thank you!
Hi!
I have two website with the same settings and Newspaper version. On one site top grid is shown, and the second is not. Why?


Thank you!
Hello sibinfotech,
First of all, please try to download again the latest version of the theme from the Theme Forest because we have fixed the issue regarding on Mobile theme but the version of it has not been changed…it is still 7.3 version.
You can notice that the Mobile theme is part of our latest improvements to our theme and is too different than the Mobile Responsiveness version which was until now and which is in the present available if you disable the Mobile theme plugin. Please keep in mind that the mobile theme has been designed to have very basic structure just to be very fast and simple to use. The Mobile Theme will display you 1 Big Grid to the top of your homepage, filtered by your Featured post, some content but only if you added this in Mobile Editor and in the bottom of the page you get the Latest Articles module. All of these elements are set it by default and you cannot change this but only if you want to alter the code. If you are unhappy with this, you can simply turn off the mobile theme plugin and the theme will be switched to the normal responsive mobile which displays you all the elements which are in the desktop version, adjusted to mobile mode.
For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
I hope that you understand this concept.
Thanks for your message!
Hello all,
Please try to download again the theme from the Theme Forest because we have fixed the issue regarding on Mobile theme but the version of it has not been changed…it is still 7.3 version.
Thanks for your message!
Hello Mihael Sanko,
Please try to download again the theme from the Theme Forest because we have fixed the issue regarding on Mobile theme but the version of it has not been changed…it is still 7.3 version.
Thanks for your message!
Hello,
For the author name on the mobile theme, please use this custom css:
.td-post-author-name div { display:inline; }
Add in the mobile theme’s custom css here: http://screencast.com/t/dJ2473a0
Sorry for these issues. We’re only human :).
We will fix this in the next update.
Thank you!
Hello Fiat Ministry Network,
First of all, thank you for your kind words and I feel glad that you are satisfied with our product. Please notice that the Mobile theme is our latest improvements to our theme and is too different than the Mobile Responsiveness version which was until now and which is in the present available if you disable the Mobile theme plugin. Please keep in mind that the mobile theme has been designed to have very basic structure just to be very fast and simple to use. The Mobile Theme will display you 1 Big Grid to the top of your homepage, filtered by your Featured post, some content but only if you added this in Mobile Editor and in the bottom of the page you get the Latest Articles module. All of these elements are set it by default and you cannot change this but only if you want to alter the code. If you are unhappy with this, you can simply turn off the mobile theme plugin and the theme will be switched to the normal responsive mobile which displays you all the elements which are in the desktop version, adjusted to mobile mode.
For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Thanks for your understanding!
Hi
I’ve removed your credentials as this is a public forum and any member can see them.
I’ve checked your site and the images are displayed fine on mobile devices: http://screencast.com/t/q9Rp6Rh5mw The theme uses thumbs to display images on modules and each thumb have a fixed size on both desktop and mobile devices. Please check this link for more details in this regard: https://forum.tagdiv.com/topic/feature-image-on-mobile-is-low-resolution/
Thanks!
Welcome. After updating the template had problems:
1) the mobile version does not display thumbnails. Although the thumbnail was recreated according to the recommendations.
2) On the mobile version has not changed the background color on the site and can not see the logo of the site, although in the settings the mobile version of everything installed.
3) I live in Russia, I need to in the mobile version was all in Russian and I in English, how to fix?
In addition this update broke the social icons in the footer of the mobile theme (showing Japanese symbols) instead of Twitter, Instagram etc. on Mobile. Do you have a fix for this too please?
Also to confirm the above mobile function fix listed by BogDanB work for me (visually) so far.
Is this going to cause issues when the update is released, please bare this in mind when releasing the next update as my site is live and this mobile issue has impacted business since I updated (I had to switch to non mobile theme) users were confused 🙁
I had big dreams starting my first blog.. and i can’t seem to get it off the ground because the images are so blury on mobile. I have spent so much money on developers from Odesk trying to fix this issue and every single one of them has taken my money without fixing the problem.
Can someone please have a look what the problem is ?
[data removed by admin]
Hello
We have installed the theme on this url for temporary basis
http://192.185.150.175/~bmctest/
There are a couple of questions
1. We have installed a plugin exec-php which will allow the php code to work on wordpress posts/pages. We have executed a php code on this page, http://192.185.150.175/~bmctest/kandarpada-ward-no-1/
It displays on desktop but does not display on mobile phones? Why is that
2. Also, any code which we write in the visual composer of classic editor, it displays only on desktop but not on mobile. To display it on mobile, if we write the same code on Mobile Editor, then it displays. Why is that so? We want that if we enter the content on the composer, it should display on both mobiles and desktops
Await prompt reply
Same issue here for mobile theme, no thumbnails, no mobile ads, no header & footer logo, no javascript working in mobile header.
site is: http://www.expresspakistan.net
waiting for update.
-
This reply was modified 10 years by
Faryaz.
Hello Bogdan,
I just made a super clean upgrade, installing WP, Theme and importing the data again and I get no error.
I lost few days of work, but it’s working.
Thanks, so I only keep waiting for the mobile thing.
Regards