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Mudassir Moin
tagDiv Member

Hello,

I turned off the mobile theme plugin and made a custom theme for mobile from the template options beside tagdiv composer for the homepage. However, as soon as I did that my mobile homepage and desktop homepage were identical. However, my layout and design for post pages for mobile devices broke down. The images don’t even appear.
For example:
Desktop design for post: https://snipboard.io/XkOHKq.jpg
Mobile design for post:
https://snipboard.io/kmTFIN.jpg
https://snipboard.io/tQVzc9.jpg
https://snipboard.io/WH2l6y.jpg
https://snipboard.io/Lblpsk.jpg
How it looks on tagdiv composer for mobile: https://snipboard.io/iZnWyY.jpg
Link: https://wirefray.com/kaiju-no-8-anime-announced/

So what is the solution? I am getting tired now. The same problem over and over again. I don’t mean to ask this many questions but why do these problems keep happening with the Newspaper theme…

Anamaria
tagDiv Staff

Hi,

If you want to use the mobile theme, please check if the cache that you use has the option to detect the mobile version.
Also, if you don’t want to use then disable the mobile theme plugin and purge the cache a few times.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the mobile theme plugin activated, the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results
Also, if you create a mobile page, please make sure you assign it like this https://www.screencast.com/t/lektAhyjd
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby

Thank you!

Mudassir Moin
tagDiv Member

Okay, I will try it.

However, how do I fix the mobile theme?

Regards.

adangvu1972
Participant
#0

I set up a mobile theme as shown in the Newspaper documentation and it works on my desktop when I collapse the width of my window, but when I try to load the website on my phone, it just gives me the default mobile page. I’m not sure what I’m doing wrong. The website is https://myuniverseofsleep.com/

HOB
Participant
#0

http://www.houseofbinge.com

I want to disable the mobile theme on the homepage and retain the original non-amp homepage that reflects on the desktop and just deliver amp pages of mobile theme on posts and other pages.

Anamaria
tagDiv Staff

Hello,

Please let me know what you want to edit.
You can edit the mobile header with tagDiv Composer -> https://i.imgur.com/EJRp0P8.png
To change the font and colour for the mobile menu please go in Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Thank you!

Anamaria
tagDiv Staff

Hello,

If you referring to having the subscribe pages (my account, login/register/ checkout and plans) you can disable the mobile theme plugin for those pages -> https://www.screencast.com/t/axXRJsWby

Thank you!

Calin
tagDiv Staff

Hi,
The gallery module will work on desktop, responsive version and on mobile page template, but not on mobile theme. So, if you are using the mobile theme plugin the gallery modal will not apply.
Thank you!

Calin
tagDiv Staff

Hi smartoptions,

“On one of our shop pages https://smartoptions.io/shop/universal-crypto-signals/, we offer 6 items of our partner but they a not shown next or undernet each other because of the explanation of the services. Does the theme offer a solution for this because I can’t find it?”
If this is a shop page, then you should be able to use tagDiv Composer to display on a woo block the products you want.

For the part with the mobile ranks, you can try to use the mobile page template ?(this can be used on pages and cloud templates) -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

I hope this will help!

Libertarian-hub
Participant
#0

Hi guys, I just need a simple tip: I’m trying to edit the mobile version of the header’s main menu without modifying the desktop version’s one. Is it possible? How can I do it?

Deedee5000
Participant
#0

Hi,

I’ve created a Modula Gallery in my post, however in mobile view, the gallery does not load. An empty white space appears. Is Modula Gallery supported in mobile viewer for Newspaper Theme?

Thanks

Mudassir Moin
tagDiv Member

Hello,

1. I have done everything mentioned above, however, I am still seeing no improvement on my mobile theme. I created a custom mobile template and it looks fine when I’m editing it with the Tagdiv Composer. However, after I save it and load the website from my phone nothing changes.
https://snipboard.io/qi9KTd.jpg
I deleted my previous cache plugin and used WP Super Cache with the settings you suggested. I also reconfigured my Cloudflare with the preferences shown in the article you provided me with, however, it is still not fixed. How do I fix this?

2. The desktop theme seems to load fine on my laptops. Please tell me how to give a cover image to my latest articles that appear on my homepage.
https://snipboard.io/jmphN4.jpg

Regards.

tenacemente
Participant
#0

Salve su dispositivo mobile ho attivo il plugin mobile tema e mi trovo molto bene. Cosa suggerite per riuscire ad inserire l’Iscriviti al sito? Grazie

Anamaria
tagDiv Staff

Hello,

I saw the mobile theme version https://i.imgur.com/fNgAx1W.png please cear the cdn cache https://helpx.adobe.com/experience-manager/scene7/kb/base/invalidate-cdn/clearing-cdn-cache-invalidate-cdn.html#:~:text=a%20blank%20list%3F-,Solution,Then%2C%20press%20Submit.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Calin
tagDiv Staff

Hi,
Indeed, there is a problem with the mobile category templates in v11.5, this problem will be fixed in the coming update.
Also, if you need the fix as soon as possible, you can contact us via email at contact@tagdiv.com and we’ll manually implement the fix in the theme (we’ll need only wp-admin access).
Thank you!

Calin
tagDiv Staff

Hi,
I’ve done a lot of tests, but for me all the time the ads are displayed -> https://i.imgur.com/OTOnoSO.png maybe it is something related to the internet speed, or maybe some extensions on the browser, or maybe from some security app from mobile. Can you check it in incognito?
Thank you!

Esthertimesdv
Participant
#0

Hello,

I just started using Newsmag for my digital magazine ( https://deve.es ). This magazine is planned to work with monthly paid subscriptions (I installed a different plugin because it has specific qualities), and readers will create accounts to read some articles for free, be signed up for a newsletter and eventually subscribe.

However, I have problems with the top menu of the page in PC version and with the same menu on mobile version. In the PC version when I go to the top menu (see image https://deve.es//wp-content/uploads/2022/08/Captura-de-Pantalla-2022-08-13-a-las-23.28.40.png ) I see “my account” and “subscribe”. I want to know if this top menu can be modified so it only shows “sign up” and “subscribe”

On the other hand,

When I tap to open the main menu (see image) https://deve.es//wp-content/uploads/2022/08/IMG_6430.jpg , I can only see a “sign in”/”join” option . I wonder if

1) this can be changed to include a “subscribe” option
2) the “join” can be replaced by a “subscribe”

Thanks you in advance for your help.

Viktor
Participant
#0

Hi team!
I use a mobile variant of my site wich I can edit by tagDiv Composer. I don’t use mobile plugin or responsive variant. After update to NP 11.5 there is a problem in cathegory templates: on mobile devices I see only Header and Footer from mobile version but content area is a responsive variant of the desktop version. I downgraded a previous update 11.4.3 and have no problem.

smartoptions
tagDiv Member

Hi Anamaria,

Thanks, for the great support, the articles are helping us and the speed of the website a lot. I have two other questions and hope you can help me with them.

On one of our shop pages https://smartoptions.io/shop/universal-crypto-signals/, we offer 6 items of our partner but they a not shown next or undernet each other because of the explanation of the services. Does the theme offer a solution for this because I can’t find it?

On Google lighthouse, the desktop version ranks good but on mobile not at all. We tried to set up the mobile theme but we could not get the articles to synchronize with the desktop version.
If I am correct I read that this is possible so we don’t have to separately update the different themes when we change an article or shop item. What would it cost for you or your team to set up the mobile theme for us?

Kind Regards,
Ivo van Herwaarde

Anamaria
tagDiv Staff

Hi,

Yes, this is possible because we support amp using mobile theme – > https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

trispania
Participant
#0

Hello.

Some modules exclusive to the mobile version will create blank space for me on the desktop (https://gyazo.com/f7f211976f06b756aeeb962ed6d21ad1 / https://gyazo.com/bd773e4c19f3de61699865f56dec77a2)

In the module configuration it appears hidden in the desktop version and with zero paddings
(https://gyazo.com/ece2bff43488902356a6ed229fead8f7 / https://gyazo.com/5457020ff30eb44b0273ebe1a67168bb)

How can I remove it?
Thanks in advance.
Rgds.

Gen Fujiwara
tagDiv Member

Until now, when I updated the mobile template, it was reflected properly.

However, for some reason, it suddenly stopped appearing a few days ago.
I don’t know why.
What is the cause?
No updates are reflected at all.
For your reference.
I’m using a cloud template mobile template. It’s not a plugin.

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