Hello,
I published a new post on my blog. However, I came across several issues.
1. I have ads turned off in my theme panel however, I had to remove them manually from the post page using the Tagdiv Composer. When I did:
https://snipboard.io/IZsX0E.jpg
The post stayed like this. The content is not wide enough. I want to push the most popular suggestions further to the left and spread out make my images and content on a wider area.
Link: https://wirefray.com/kaiju-no-8-anime-announced/
2. The article when suggested on my homepage does not display any image. How do I fix this.
Link: https://wirefray.com/
3. My mobile page breaks down very often and becomes like the following:
https://snipboard.io/oR8tDJ.jpg
How do I permanently fix this? This happens very often but gets fixed automatically for some reason. I keep seeing this inconsistency in your theme.
I am really sorry to say this but I am really disappointed with the user experience so far. I keep encountering problems like this over and over again. I had to reinstall my WordPress quite I few times because I failed to implement AMP with your theme. I faced this same problem with my mobile page over and over again then too.
4. I want to permanently remove all of your own promotional ads from my website. How do I do it?
Thank you for your time.
Regards.
Hello,
I’m sorry but maybe you didn’t understand how our theme works, but we’ll try to help you.
1. Usually, the ads are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page.
You can add a sidebar like in this guide https://forum.tagdiv.com/sidebars-tutorial/
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
2. I checked and seems you have the mobile theme plugin activated, but the cache plugin doesn’t recognise the mobile version and desktop version.
This problem is caused by the cache plugin. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please make sure you have enabled the mobile cache if the plugin has this option
3. Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
4. Please follow the steps from point 1 to delete the ads.
Thank you!
Hello,
How do I give the article an image to show when it appears on the homepage?
https://wirefray.com/
This is my homepage. As you can see, it is not showing an image for the article. How do I set on up?
Regards.
Hello,
I saw the mobile theme version https://i.imgur.com/fNgAx1W.png please cear the cdn cache https://helpx.adobe.com/experience-manager/scene7/kb/base/invalidate-cdn/clearing-cdn-cache-invalidate-cdn.html#:~:text=a%20blank%20list%3F-,Solution,Then%2C%20press%20Submit.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello,
1. I have done everything mentioned above, however, I am still seeing no improvement on my mobile theme. I created a custom mobile template and it looks fine when I’m editing it with the Tagdiv Composer. However, after I save it and load the website from my phone nothing changes.
https://snipboard.io/qi9KTd.jpg
I deleted my previous cache plugin and used WP Super Cache with the settings you suggested. I also reconfigured my Cloudflare with the preferences shown in the article you provided me with, however, it is still not fixed. How do I fix this?
2. The desktop theme seems to load fine on my laptops. Please tell me how to give a cover image to my latest articles that appear on my homepage.
https://snipboard.io/jmphN4.jpg
Regards.
Hello,
Now I see your desktop version right -> https://i.imgur.com/gM8MFmZ.png
Please check if the Featured image is enabled in the post editor from Preferences -> Panels -> https://i.imgur.com/sugnYMJ.png -> https://forum.tagdiv.com/featured-image-or-video/
Also, please make sure you have the Single Post Featured Image in the Single Post Template.
Thank you!
Okay, I will try it.
However, how do I fix the mobile theme?
Regards.
Hi,
If you want to use the mobile theme, please check if the cache that you use has the option to detect the mobile version.
Also, if you don’t want to use then disable the mobile theme plugin and purge the cache a few times.
Thank you!
Hello,
I turned off the mobile theme plugin and made a custom theme for mobile from the template options beside tagdiv composer for the homepage. However, as soon as I did that my mobile homepage and desktop homepage were identical. However, my layout and design for post pages for mobile devices broke down. The images don’t even appear.
For example:
Desktop design for post: https://snipboard.io/XkOHKq.jpg
Mobile design for post:
https://snipboard.io/kmTFIN.jpg
https://snipboard.io/tQVzc9.jpg
https://snipboard.io/WH2l6y.jpg
https://snipboard.io/Lblpsk.jpg
How it looks on tagdiv composer for mobile: https://snipboard.io/iZnWyY.jpg
Link: https://wirefray.com/kaiju-no-8-anime-announced/
So what is the solution? I am getting tired now. The same problem over and over again. I don’t mean to ask this many questions but why do these problems keep happening with the Newspaper theme…
Hello,
I turned off AMP and the problem seems to be fixed. However, before I disabled it I went to the AMP settings page and it showed 129 technical issues, and all of them were because of excessive used CSS. I did not do anything, but I just deactivated the plugin to see if it would resolve the issue. And my mobile pagespeed is really low (https://snipboard.io/OIyutb.jpg).
What should I do to remove this excessive CSS now. Should I keep using AMP and reactivate the mobile theme plugin which is causing all of these clashes? Please give me guidance.
Also, I still have my 6 month support left from when I purchased the theme. If possible could someone from the Newspaper team checkout everything for themselves and see what needs to be done. I am confused as to how I should ask for live support.
Thanks.
Hello,
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Maybe your hosting provider can provide some advice as well.
Anyway, this issue has been discussed already here, please check:
https://forum.tagdiv.com/topic/excessive-css/
Thank you!
