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HI,
If you want to remove the category from the category grid, then you can do it using a custom css.
.category .td-post-category{
display: none;
}
The code need to be set in the theme panel > mobile theme > custom code> css.
I hope this will help you!
Hi Telebari, please try to not reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
I just made some more test and for me the mobile version it is working without problems when I use a YouTube for the video format.
Maybe the problem was related to some wrong settings, or maybe to a plugin conflict.
I saw that you also contacted us via email, if you agree lets continue there and we’ll try to fix the problem as soon as possible.
Thank you for your understanding!
Hello,
1. Please help me to find out why the page https://www.roaliment.ro/enewsletter-ro-aliment/ is not visible in the mobile version? you can see in img what appear when I acces this page from mobile.
2. If I choose a cloud version of the mobile version is not activated, why does this happen?
Thanks
Hi,
Thanks for your reply but I do not have “Post settings” in the “Mobile theme” menu…
Here is a screenshot: https://ibb.co/hYSyHwx
And here is a screenshot of my problem: https://ibb.co/jTLLfjZ
As you can see, the category is missing.
Moreover, I noticed that some letters where cut. For example, the surname of this author is “Levy” and you can see that the bottom of the “y” is cut. Is there a way to fix it?
Thanks again.
HELP VIDEO ARTICLE ON MOBILE BROKEN AFTER LAST UPDATE
Dear staff yesterday night i’ve updated to last wordpress and your theme and plugin but now the article with video inside create connection timeout the site, but only on MOBILE. How to fix this?
for example https://www.telebari.it/attualita/76088-bozza.html on desktop is ok, no mobile NO! It goes on connection timeout.
I also disabled all plugin and theme, problem is in the theme last update!
Hi gouldsocialmedia,
The Newspaper v11.4.1 provide more fixes for the previous version, so should not affect the posts.
Also, the latest posts are visible when you are logged in?
The problem with the login is only on mobile? This was working correctly before the theme update?
Thank you!
Hello,
Please go in Theme Panel -> Mobile Theme -> Category tag on Modules/ Blocks and enable the option -> https://i.imgur.com/goGyXy7.png -> https://i.imgur.com/bIV7At6.png for blocks.
For posts you need to go in Theme Panel -> Mobile Theme -> Post Settings -> Post and Custom Post Types -> https://i.imgur.com/STZg4KZ.png(you need to disable the tagdiv standard pack plugin if the option Post settings are not displayed).
Thank you!
article with youtube video in mobile version CRASH
telebari.it only on mobile version with video youtube in the article. On desktop works fine!
Why?
all updated yesterday
Hi guys.
Google Pagespeed identifies this as the LCP of my blogposts:
div.vc_column > div.wpb_wrapper > div.td_block_wrap > div.tdb-featured-image-bg
<div class=”tdb-featured-image-bg”>
I am trying using ” <link rel=”preload”> ” for that asset across my website.
I tried
<link rel=”preload” class=”tdb-featured-image-bg” as=”image”>
but not shure it’s working and where to use it.
Can you help me or show alternative methods (on mobile, desktop works fine without preload)
I adopted every other optimization I know, but some optimization prevent the page to load images.
Thank you
Blogpost I’ve tried to optimize: https://www.massimobasso.com/aprire-un-blog-di-viaggi-da-zero/
HI with the new update it seems to not be grabbing the latest posts and showing old ones its also does not list all the posts that are in there.
Also had people now unable to log in on mobile version.
Can you please assist asap.
Hi,
On a mobile category page the tag is showing.
Example: https://www.creermalin.fr/contenus/
It’s a bit of a non-sense as it’s obviously the same category than the… category.
How can I hide it? (the tag, white font on a black background above the post’s blocks)
Thanks for your help.
Hi,
On the mobile version of a post, the category is not showing.
For example: https://www.creermalin.fr/contenus/10-astuces-creer-contenu-qualite/
On Desktop you can read: Par (By) XXX – Catégorie (Category) ZZZ
On Mobile you can read: Par (By) XXX –
The category is missing…
How can I fix it?
Thanks for your help.
CCS issues solved. page is displayed correctly. We still don’t know where it came from. But since we set back php version from 8.0 to 7.4 we were able to reload css and create a correct mobile page. probably the theme/composer has some issues there?
Another thing is, we tried to set up a caching plugin after we recreated all pages and from our side we seemed to ready to publish. But, all plugins seem to create issues. We tried it with the recommended WP Super Cache plugin, but an interesting error is, that on desktop the home page showed up on desktop in mobile version. happened to us due to the fact we use both devices. After turning of caching plugin, the error is gone and everything is loading correctly.
Have you heard about an issue like that before? Any recommendations for caching? We would like to use it since the page is loading already pretty lame.
FYI: We exactly set up the plugin as you recommended it in your forum blog post.
Hi,
On the mobile version of https://www.creermalin.fr (using the mobile theme) I had a title under the Top 3 grid where one could read “Derniers Articles” (Lastest Articles in English).
So I use the CSS below to hide it:
/* Hides DERNIERS ARTICLES on HP */
.block-title {
display:none;
}
But then the 1st article is stuck to the Top 3 grid.
So I use the CSS below to add some margin:
/* Adds top margin instead of DERNIERS ARTICLES */
div.td-container:nth-child(2) {
margin-top: 30px;
}
It does the job but now, I have a margin above the breadcrumb on every post (pages seem to be fine so far).
Check the breadcrumb on this post for example: https://www.creermalin.fr/contenus/10-astuces-creer-contenu-qualite/ There’s a space above it.
How can I fix it?
Thanks for your help.
Asking new question here as i’m not able to create new topic in the forum.
How to add margin space in image caption in mobile as text comes to extreme ends in both the sides. Screenshot : https://prnt.sc/txDE8DxEhUdZ
Its obviously NOT ok, the header isn’t the correct mobile one (mobile logo needs to be different e.g. like here: https://sherides.de/unsere-partner/). It shows burger, but no content in the menu, so no links. I CANT create a dedicated mobile version as I did via composer with all other pages. Usually I were able to create mobile page of the regular page, than I was able to adjust logo and add the top navigation to the burger menu. As you can see it’s NOT there. So WHY doesn’t it work with this page?
Hi,
The problem with composer can be from some extra plugins that were/are used, you can make a test using only tagDiv Composer and exiting should look and work normal.
I just checked the ueber uns page an now this seems to be ok -> https://i.imgur.com/EyG6X8U.png
About the pagespeed, this depends on more factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
If you want you can try our guide – https://forum.tagdiv.com/how-to-make-the-site-faster/ also there are many guide on this forum that can help.
Thank you!
Hi,
You can enable/disable the sticky header on desktop and responsive version using the manager -> https://forum.tagdiv.com/header-manager/
About the mobile version. If you do not use the mobile theme plugin and you do not have apply any mobile page, then will be display the responsive version, the one from the desktop. I’m not sure, but I think you may have assigned a mobile page, it should be deselected.
Thank you!
Hi Paradoxer,
The content is bolded because there is a 600 bold set on it. I think that you have some custom css set in the theme panel https://i.imgur.com/yCfrL9x.png and this need to me changed from font-weight: 600 !important; to font-weight: 400 !important;
Or you can use this custom css for mobile theme:
body .td-post-content blockquote p {
font-weight: 400 !important;
}
Set the code in the theme panel > custom code> css.
I hope this will help you!
Thank you!
We found some weird workarounds for most things. maybe not perfect, but works. Final big problem: https://sherides.de/ueber-uns/ This page doesn’t show mobile head. Since I need to create a dedicated mobile page for each page, I thought I just do it here too. Fun fact which isn’t fun: It doesn’t work. Instead of creating mobile page copying the content as usual, it just copies the content to a page called “mobile” which isn’t mobile. I need to fix this asap, but have no idea how.
I don’t know what’s going on, but two pages I could fix. The “About Us” page still can’t be adjusted to a mobile version. Also the color adjustment option with color palette in composer comes and goes. page: sherides.de
Is it normal that with this theme you need to do many adjustments in terms of page speed. At the moment it’s horrible what Page Speed Insights show to us.
I created a few days ago mobile pages with adjusted elements and header/footer sections. As I wanted to create the last few pages (imprint, about us, …) it didn’t work anymore and I received an e-mail that tagdiv composer shows massive errors. I can’t find a dedicated description about the error. The only thing I experience that if I use tag div composer and want to create mobile pages, it basically just copies the page, names it e.g. home – mobile, but the regular page doesn’t refer to it as mobile page and the header/footer isn’t adjusted at it usually has been used to do. Also if I want to change e.g. overlay colors I can’t choose colors from a color palette as usual. It just shows an empty field.
Is there a way to have a sticky header on desktop but not on mobile?
There is not a caching plugin on his website. However, it is hosted on WPengine and the caching is not the best on this server.
I disabled the sticky header and it works correctly on mobile, but would prefer is the header can be sticky or a “floating header” on desktop.
Please watch this very short video for demonstration.
Hi,
Indeed, the WP Rocket plugin is not official tested with our theme, but there are many users that use this cache plugin with our theme, maybe the are using the responsive version or the mobile theme plugin and not the mobile page template.
When you are using the mobile page template the layout will be display on the landscape and portrait mode -> https://i.imgur.com/gEvy6po.png
If you want you can make a test using the WP Super cache to see if you ca get better results.
Let me know the results!
Thank you!
It’s the difference between how it looks on desktop:
Versus how it looks on mobile:
On desktop, only the word “Hirata” is explicitly bolded, emphasizing it compared to the rest. On mobile, everything is bolded, lowering the emphasis on “Hirata.” I want the mobile blockquote to look like the one on desktop, particularly with not everything being bolded like it is.
