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I have some problems with the Theme Panel after updating to 10.3.6 and updating the plugins:
1. Accessing Block Settings > Thumbs on Modules/Blocks will not open – continual spinner.
2. Opening Plugins’ Settings/Mobile theme shows a blank window. I.e no settings
3. Opening Plugins’ Settings/Multi-Purpose shows a blank window. I.e no settings
Checked Newspaper/System status – all OK.
Nigel
Sir,
The following problems appearing in c/w tagDiv Mobile theme activation/deactivation
1) If I activate tagDiv Mobile theme Mobile Menu appearing but only one block posts appearing in mobile page
2) If I deactivate tagDiv Mobile theme Mobile Menu disappearing and all block post(entire home page posts) appearing
Now I want that the tagDiv Mobile theme should be activated and Mobile menu should appear in mobile page and all home page posts should appear.
Kindly look into this and intimate the the resolution( Screen shot enclosed)
Thank you.




Hi,
This is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders or shortcodes ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme, also the mobile theme will not display any sidebar)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme (to get the same layout as on desktop on mobile) -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
Hi jeffangama,
Mobile editor -> https://imgur.com/9d0UWLT is available on pages (at the bottom of page), but only when the mobile theme is enable.
Thank you!
Hi gmgcreative,
I just checked your website and for me is displaying only on mobile.
Just make sure that you set the hide option on element like this -> https://i.imgur.com/WwhAt0K.png
Also if you are using cache plugin, clear all cache and try when you are login to see the results and only if is working check in incognito.
Let me know the results!
Thank you!
Definitely making progress. The menu will now open in mobile from the problem subpage. Interesting twist. On Friday I added a third subpage called “Ask a Business Advisor” to the submenu. In mobile this is visible from the Main Menu on the home page. But if one goes to a category page or a post only two subpages are visible and the newest one (mentioned above) is not.
The white box still comes up on desktop when accessing the submenu from Mentoring.
https:/weteachsuccess.org.
Thanks.
Hi Srisundar,
I just checked your website with my mobile and for me the Whatsapp share button is working (is opening the Whatsapp to share the article to my friends).
Let me know how is look for you!
I ask for Help, I want a responsive theme in mobile same theme in mobile and desktop), but in mobile appears another theme. I don’t know how to fix it.
Is it possible to turn of mobile theme, and adjust homepage for mobile display from tagDiv builder? So that desktop and mobile view should become different without using mobile theme plugin?
Thank you, where is the mobile editor ?
Hello !
The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
Thank you !
Hi,
My website is http://www.sanjevani.com
I have enabled whatsapp sharing in my post settings. The icon appears when i view the post in my mobile but nothing happens when i click on the icon. Is there a setting for the whatsapp icon that needs to be changed? I have other icons as well, facebook, twitter, which are working.
Thanks and Regards
Hi,
I’m using Slider Revolution for my homepage animations. I have two different html5 videos (one designed for mobile devices and ipads, and one designed for desktop). Therefore I have created two separate Revolution Sliders as you cannot change the background for different devices in one Rev Slider.
Therefore, I have made one slider to appear on desktop, and one to appear on mobile devices. I have both in separate rows on my homepage and have changed the visibility of each in the row CSS settings.
I have double-checked to ensure all the settings are correct, but the Sider Revolution I have made with the mobile-friendly video does not appear on my ipad, even though I have set the row’s visibility to ‘show’ on ipad.
I’ve purged cache before checking in incognito. Still not working. Mobile and desktop work, just not on my ipad.
Are you able to offer insight and advice?
Thanks,
Georgia
Hello wsheajr,
You website looks great. Can you tell me how do you customized your homepage of mobile theme?
Thanks!
On Dektop it works fine for me to hide a row that should only display on mobile. But the other way round it does not! A raw that should only display on desktop also displays on mobile and tablet. (In backend it looks fine but the actual output on frontend is wrong)
How it looks in backend https://prnt.sc/tsrp79 (Display = “hidden” for mobile)
But on frontend it appears: https://prnt.sc/tsrqjo
Tested with latest versions, no cache, Link to site: https://xn--reisebro-c6a.de/thema/reisehinweise/
This page display well on pc, but on mobile it doesnt show the main content
Any idea why ?? Thx for the great work
I am using media.net code and no matter where i put the ads in the theme panel. On mobile they all stack up above the website header.. i tried using <div class=”td-all-devices”> and without this but nothing working.
My site http://www.zippikids.com
sample Article page – https://www.zippikids.com/visual-discrimination-brain-teaser-worksheets/
No ads showing on desktop even thought i have not disabled them for desktop anywhere except for header.
Hello !
1. Follow our video guide here: https://www.youtube.com/watch?v=HXQQygkCCJo
2. You will have to remove that using tagDiv Composer ( all the pro demos and cloud library templates are fully editable using tagDiv Composer) : https://www.screencast.com/t/l2L0bxfOx Simply right click and delete.
3. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.
You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !
Also you can disable mobile theme on certain pages or posts by following this setting: 
Please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC
4. Follow step 3.
5. That can be done from Theme panel – Mobile theme – Theme colors.
Thank you !
Dear Vlad, the sticky header has to be deactivated in the Javascript File for the mobile ans Desktop Version. So wäre I can find the smart sidebar in the code?
To comment out some piece of Code ist no Option that is Something that is possible every time…
Greetings Kathrin
I have already added that code on the header and added ads script using ad inserter plugin.
But, still, ads are not showing on the mobile view. Could you verify if that heading is loading on https://www.noobietech.com for mobile theme?
Thank you for this update. In desktop everything appears to be functional. I do still see the slim white box appearing between the submenu items. Since the background color is the same this is not too disruptive although the corner covers the page heading slightly.
In mobile from the SCORE videos submenu page this is the only page where the hamburger menu stack won’t launch.
Just wondering how I ended up having a tiny post space.
Not sure if I even pressed anything or the plugins are causing issues.
I have WP Rocket installed which might have cause this?
When I load the page, it intially loads as full size then about 1 second later, it becomes this small almost “mobile like” editor.

Any help to revert back to its original full screen mode is much appreciated as it is very annoying
I’m using Poppins Font, and when I change the font size from My Theme Panel, It only works/changes on Desktop, and not on Mobile, I’m not using Mobile Plugin. Just the normal responsive Mobile Page.
How do I change it
Hello !
All the color options can be found in Theme panel – Mobile Theme – Theme Colors.
Thank you !