- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsWhat is Ajax preloading?
Please check on your mobile device and you can see that mobile menu is not working for pages.
Check for example:
https://ruralnet.mk/stratesko-i-proektno-planiranje/
or another page
Mobile menu is properly selected, look on attached photos and please help how to fix moblie menu on pages.
Thanks,
Vladimir
Hi,
Thank you, that solved the issue.
The problem was caused by a Cloudflare rule blocking requests to /wp-admin/admin-ajax.php. After excluding this endpoint from the wp-admin protection rule, the video pop-up works correctly on mobile (iOS) as well.
Thanks again for your help.
Hello,
I am using the Newspaper theme with Single Post Featured Image and Featured Video enabled as a pop-up.
The video pop-up works correctly on desktop, but on iOS mobile devices (Safari), the pop-up opens and the video remains blank or stuck on loading.
This happens with both self-hosted MP4 videos and YouTube embeds.
I have already:
* Disabled Lazy Video on Mobile
* Disabled Sticky Video
* Cleared all caches (LiteSpeed and Cloudflare)
* Excluded tagDiv and popup scripts from delayed/deferred JS
Example:
https://thebilken.com/u-s-marines-seize-iranian-flagged-vessel/
Could you please check if this is a known issue with mobile popup video and provide a fix?
Thank you.
Hi,
I just checked your website using https://pagespeed.web.dev/ and on the desktop version, everything is on green https://prnt.sc/bHSSt9ZvxV2A on mobile, there indeed is a situation with the LCP but CLS is 0 https://prnt.sc/pQ9Pqd4C4n0F on the homepage but checking on an article, the cls and lcp are on green on both mobile and desktop – https://prnt.sc/WxF1R04-ffEL – https://prnt.sc/kCygD_uSxhHY
Hi,
I tried finding out in all your documents, but could not find.
Since the last Newspaper theme we are facing LCP and CLS issues on both desktop and mobile newspaper sites.
And all have to do with tagdiv and newspaper.
For example CLS –
Layout shift score: 0.1865
div.tdc_zone.tdi_67.wpb_row.td-pb-row
div.vc_column_inner.tdi_31.wpb_column.vc_column_container.tdc-inner-column.td-pb-span8
div.td_block_wrap.td_flex_block_4.tdi_82.td_with_ajax_pagination.td-pb-border-top.td_block_template_1.td_flex_block
div.vc_column_inner.tdi_36.wpb_column.vc_column_container.tdc-inner-column.td-pb-span12
div#tdi_37.td_block_inner.td-fix-index
and
Layout shift score: 0.0596
div.tdc_zone.tdi_67.wpb_row.td-pb-row
div.td-block.td-a-rec.td-a-rec-id-custom-spot.tdi_32.td_block_template_1
div.vc_column_inner.tdi_31.wpb_column.vc_column_container.tdc-inner-column.td-pb-span8
div.vc_column_inner.tdi_36.wpb_column.vc_column_container.tdc-inner-column.td-pb-span12
div#tdi_37.td_block_inner.td-fix-index
these all shifting on desktop, which is very high.
Similar problems with LCP too.
How to solve?
website: GadgetBridge.com
Hi,
I’m not sure I fully understand your setup, but category templates can only be assigned to categories. For pages, you should create them using tagDiv Composer, either build one from scratch or import a pre-made layout and customize it as needed. Once you have a page you like, you can duplicate it and simply update the content to create new pages while keeping the same structure.
Also, based on your screenshot, it looks like you’ve created mobile templates for categories and are using a plugin to assign them. However, for pages, you haven’t selected a mobile version, so the responsive design is being used instead.
Mobile pages/templates should only be used if you want a different layout or content on mobile compared to desktop. Otherwise, the default responsive version is sufficient, and you don’t need a separate mobile page/template.
Thank you!
Please help how to apply same category template to page template I need for mobile website version, on mobile menu is not working.
Hi Levaire,
It is possible to not look so nice on mobile as it does on desktop, but you can adapt it, add/remove elements and adjust them so it will look nice – https://prnt.sc/k9DYYjMuPwwN
Yeah, that doesn’t seem to work so well? I can copy the row, but pasting it before (or even after) the existing mobile header just makes a jumbled mess.
Hi,
We need Revenant Page Template it is missing and page mobile layout change are not working, cannot be applied it is blank, how can i import it, maybe it is deleted? Please give me instructions
Hi Calin,
The problem was that I had the mobile sticky header enabled with the column empty and the background color set on it. It is resolved now! Thank you very much for your support!
Hi,
Ok, so if I understand correctly, you’d like to disable the sticky header and make sure that link is no longer displayed, right?
Normally, there are 2 situations: you have a mobile sticky header enabled https://prnt.sc/dhLCmDdJn8DY, the column is empty but this has a background color set on it, or there is a row in the header that is set to be fixed at the top – https://prnt.sc/RzWDvBLucwRU
I hope this will help you!
Hello,
I’m using the Newspaper theme on my website and I’m experiencing an issue on mobile devices.
When the user scrolls down the page, the mobile header disappears as expected (sticky hide on scroll), but it leaves a horizontal line.
It looks like some kind of leftover header height or placeholder is still being rendered even when the header is hidden.
I tried disabling sticky header and adding custom CSS, but the issue still persists.
Could you please help me fix this or let me know the correct way to completely remove the header space when it is hidden on scroll?
Website: http://www.terraadentroexpedicoes.com
Thank you in advance.
Hi,
Based on the screenshots you provided, it appears that you are using the tagDiv Mobile Theme plugin. In this case, it’s important to maintain separate caches for desktop and mobile devices. Please make sure that your caching plugin supports device-based caching, so it can generate distinct cache versions for desktop and mobile.
If you’re using the free version of Cloudflare, this functionality is not included by default. To enable separate caching for mobile and desktop in Cloudflare, you can configure Cache by Device Type using Cache Rules, or enable it through Automatic Platform Optimization (APO) for WordPress.
Something is happening with my website—the mobile version is showing as the desktop version.
My theme and plugins are up to date.
What’s going on? It started happening out of the blue. My PHP version is 8.3.
website: https://tanpolitica.com/
screenshots:
1- http://tanpolitica.com/wp-content/uploads/2026/04/2026-abril-14-13168-Updates-TanPolitica-—-Word_-https___tanpolitica.com_wp-admin_admin.php_-scaled.png
2- http://tanpolitica.com/wp-content/uploads/2026/04/2026-abril-14-13169-Theme-panel-TanPolitica-—-_-https___tanpolitica.com_wp-admin_admin.php_-scaled.png
3- http://tanpolitica.com/wp-content/uploads/2026/04/Captura-de-Pantalla-2026-04-14-a-las-15.44.22-scaled.png
Can you help me?
Hi,
From your screenhost, I see that you are using mobile templates, which are normally used only when you want the mobile version of the website to be different from the desktop version. If you want to be as on a desktop, then is no need of that, the theme has a responsive version, which can be adjusted with tagDiv Composer by selecting the mobile viewport – https://prnt.sc/DlK-25TLvJL7
Also, using a mobile page template, you must be sure that the cache plugin used can offer a separate cache for mobile and desktop, otherwise, it will deliver the wrong version on the wrong device.
Related to the menu, those can be created under Appearance> Menu and https://forum.tagdiv.com/main-menu/ and should be set on the menu elements with tagDiv Composer, by selecting the desired menu https://prnt.sc/3qIFiPoJkPz9 – https://prnt.sc/Y2qo5NAGV5W7
Hi Vladimir,
To have the same layout on mobile as on desktop, please check your plugin and see if you are using the tagDiv mobile theme plugin and/or amp plugin, if you have any one of them, please disable those plugins, clear the cache and check again, the same information and layout from desktop will also be used on mobile.
Thank you!
Hi,
I just checked teh website, and it appears that the sticky header is only on mobile, so I checked with the Wayback Machine to see how it was before the update https://prnt.sc/iT5WXE67POYX, and it was exactly as it is now, only for mobile https://web.archive.org/web/20260212122551/https://www.electronicsforu.com/, so this is not a theme update-related.
Please check our documentation for how to enable the sticky header https://forum.tagdiv.com/header-manager/ – https://forum.tagdiv.com/wp-content/uploads/2019/07/Header-Main-Menu.png
Hi,
As I mentioned, the header for mobile is different from the one on the desktop, so what you can do is to copy the top row from the desktop and paste it on mobile https://i.imgur.com/2opJ8Qv.png – https://i.imgur.com/SqZTzMz.png – https://prnt.sc/sbSC2mhHa4OL
Hi,
Please help how to connect and synchronize Homepage Template and Page Template, something is messed up on our website.
We need synchronization between all mobile tempaltes
Also We need same menu style on all type of content content on our mobile website.
Our website is https://webccenter.com/ruralnet/ , check mobile please
Thanks,
Vladimir
I am using the Cloud template, yes. But change what settings? They all look like they are the same, mostly empty, but then the top bar simply disappears in the mobile display?
https://levaire.com/top-bar-desktop.png
https://levaire.com/top-bar-tablet-landscape.png
https://levaire.com/top-bar-tablet-portrait.png
https://levaire.com/top-bar-mobile.png
Hi Levaire,
The Newspaper theme uses different headers for desktop and mobile. If you’re using a Cloud Header, you can customize it separately for each device just switch the viewport and make the necessary adjustments.
– https://prnt.sc/eVVPIHUITfAI
– https://prnt.sc/OM9GVlP59muy
I think that this is normal behavior with Google AdSense. When Auto Ads are ON, AdSense may hide your manual (placement) ads on mobile to avoid too many ads on the page. When you turn Auto Ads OFF, your placement ads show again.
What you can try:
Either turn OFF Auto Ads and use only manual placements (more control),
Or keep Auto Ads ON and reduce/remove manual ad placements to avoid conflicts.
Hi,
Do you use the mobile theme plugin or the mobile page? If so, then you need to have a separate cache on desktop and mobile, using the free version of Cloudflare doesn’t include this option. To separate mobile and desktop cache in Cloudflare, enable Cache by Device Type within Cache Rules or via Automatic Platform Optimization (APO) for WordPress.
