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Catalin
tagDiv Staff

Hello geoinfinita,

Our theme uses a lot of predefined thumbnails in blocks and modules. If you check the Theme panel->Block settings area you can see the list with all dimensions of the thumbs wich is used in the theme and which elements -> blocks/modules uses -> http://screencast.com/t/tQuimSer9 If you want to exclude the cropping system wich you have to use the right dimension for your images.

Our theme uses the system of cropping from center to top. The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size used by the theme. Basically, when a post it’s displayed on the page in a block, the featured image displayed is not the one which you uploaded in the media file, it’s a thumb cropped from the original image at the precise dimension. To change the picture orientation most likely you will need a different cropping system. We use a WordPress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Our theme crop (cut) thumbnails in some cases to avoid creating a lot of thumbnails in order to reduce to load more spaces on the server.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate.

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello laraklopp,

Unfortunately, as you can see in our documentation about child theme support, here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ the td_social_icons.php code file do not support child theme and if you want to do some changes on this you have to make it only in the main theme. Also, please notice that in next future update, all the customization will be lost.
For your second request, is just an example for WhatsUp implementation and that code is already loaded in our theme. You have to find on the web another fonts family, download on your PC and try to implement it in Newspaper. In order to achieve result, you have to follow this mini guide ->

You can try to regenerate fonts like this:

1. go to https://icomoon.io/app
2. button “import icons”, import from newsmag.svg (in /images/icons/),
3. select all icons;
4. button “generate font”, button “download”;
5. copy the 4 files (.eot, .svg .ttf .woff), in “fonts” folder in the downloaded zip file, rename icomoon.* to newsmag.*, replace old files, done.

Please notice that is only for the advanced user. If you are not aware the steps, please consider to hire someone with a high experience in domain to implement this functionality for you in our theme because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Phonetic
tagDiv Member

Hi Bogdan.

Just a quick update:

Regenerated all the thumbnails, and that fixed the existing images. I’ll try and add a new image now and see if the error still persists when added new images.

I’ve used 1920×1080 images for all testing so images are not being enlarged.

Just did some load testing. Using PHP 7, Apache 2.4.18 and MariaDB 10.1. Blazing fast compared to the old PHP5 + MySQL solution. (8 CPU, 20 GB RAM)

Bogdan B.
tagDiv Staff

Hi,
You can try to inspect the images with your browser inspector and see if the thumbnail is being created. If not, then try to disable plugins and regenerate thumbs. Alternatively, if maybe the image is not big enough for the container (theme does not enlarge images. It just crops them) you could use the ‘thumbnail upscale’ plugin.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
We do not recommend PHP 7 with our theme as it was not tested and some features we still use could be deprecated in php 7 and create problems. Please revert to a previus version of php.
Another thing that could be the case is a plugin conflict as image scaling is a common plugin conflict. Please try to disable all your plugins except visual composer, clear cache and make sure you have the thumbnails selected in the theme panel: http://screencast.com/t/XCJACumlG
Also regenerate your thumbs afterwards.
Let us know how it goes.
Thank you!

Andrei L.
tagDiv Member

Hi

I’ve checked both of your pages and noticed that the theme use the full image in thumbs, not actually the thumb cropped at the specific value: http://screencast.com/t/Ye6GO99Grd In this situation the image it’s scaled down by css and because of aspect ration it’s not displayed fine.
Try to regenerate your thumbs: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches and test again. Like this thumbs should be regenerated for all images and also should be displayed fine in blocks.

Let me know how it goes.
Thanks!

Catalin
tagDiv Staff

Hello doshi751,

Our theme uses a lot of predefined thumbnails in blocks and modules. If you check the Theme panel->Block settings area you can see the list with all dimensions of the thumbs wich is used in the theme and which elements -> blocks/modules uses -> http://screencast.com/t/tQuimSer9 If you want to exclude the cropping system wich you have to use the right dimension for your images.

Our theme uses the system of cropping from center to top. The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size used by the theme. Basically, when a post it’s displayed on the page in a block, the featured image displayed is not the one which you uploaded in the media file, it’s a thumb cropped from the original image at the precise dimension. To change the picture orientation most likely you will need a different cropping system. We use a WordPress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Our theme crop (cut) thumbnails in some cases to avoid creating a lot of thumbnails in order to reduce to load more spaces on the server.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate.

Hope this helps!

Thank you for the message!

simchris
tagDiv Member

One tip, you need to highly optimize all the thumbnails.

From my optimization thread in the tutorials > DIY > best of forums; one thing you can do is change the default compression level for thumbs to 50 from 90, then regenerate all your thumbs.

If you test your home page with GTMetrix.com you can also see some pointers on things that might need some tweaking 🙂

correiodoporto
tagDiv Member

Sending three links with images of what is happening to me …

In one image : the images on the right block are very desformadas . because shifted in CSS measures : max -height: 69 … Where can I change the function.php cutting of this image ?

Two image : The image had to go up and down more or less. it is much more vertical . After doing regenerate the photos she was so. also wanted to change the cut of this measure in the function .

Image Three: It’s the same , it is much more vertical, became so after regenerate the photos.

http://imgur.com/PNs6h1r -> Img one (Correspondentes)
http://imgur.com/RVMYvZl -> Img two (Vai no Batalha)
http://imgur.com/WbiZxwS -> Img Three (Bula)

http://www.correiodoporto.com

simchris
tagDiv Member

You can try adding the free “thumbnail upscale” plugin which will allow your smaller images to be enlarged to fit the theme sizes 🙂 You may need to run regenerate thumbnails plugin after you add the upscale one to fix existing images —

hope that helped!

SiuSang
tagDiv Member

Hello Chris

Newsmag is the first theme and only theme that i use for this website, the posts that the screen shows all create and published after I installed Newsmag, so still i have to regenerate the thumbnails? thank you very much for your reply.

simchris
tagDiv Member

Did you regenerate your thumbnails per theme docs?

Bogdan B.
tagDiv Staff

Hello,
Have you tried disabling all plugins? This issue could come from there. The theme uses thumbnails for modules and blocks. Please make sure you have the thumbnail selected here for that particular thumbnail: http://screencast.com/t/9IZSyOxmdk
Then, afterwards, use the ‘force regenerate’ plugin in order to regenerate your thumbs.
If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look at the issue. Please also include a link to this topic so we can identify you.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The theme only creates thumbnails for the dimensions found in the theme panel->thumbs on modules and blocks: http://screencast.com/t/9UIOF8eyZjb
In this menu, please only tick the options you want for the thumbs that you use and then use the “force regenerate” plugin as it will delete all the other thumbnails and leave only the newly created ones.
I hope this helps.
Thank you!

Urme
Participant
#0

Hello!

I updated the theme from 4.6.1 to 6.6.5. I’ve managed to get everything up and running and I regenerated all images and so on. But in the tagDiv Gallery images are not centered, they are aligned right for some reason?

Have a look here: http://tempdev.nysagat.se/det-perfekta-verktyget-for-smaskaliga-hemmafixare/ and scroll down to the gallery to understand what I mean.

How can I fix this?

I also noted that I have two left/right buttons if I maximize the images in full screen

Catalin
tagDiv Staff

Hello Navito,

I have checked your website and saw your inappropriate image slider. If you want to reduce the height slider please try the code below and add it int Theme panel->Custom CSS area, as a quick solution.

The code is ->

.td_block_slide .td-icon-left, .td_block_slide .td-icon-right {
margin-top: -130px;
}
.iosSlider-col-3 .td_module_slide {
height: 450px;
}

Please notice that our theme does not enlarge the image but only crop this. If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate.

Hope this helps and let us know how it goes!

Thank you for the message!

Andrei L.
tagDiv Member

Hi

The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size used by the theme. Basically when a post it’s displayed on the page in a block, the featured image displayed is not the one which you uploaded in media file, it’s a thumb cropped from the original image at precise dimension.
You can see where each thumb it’s used in theme panel > thumbs on module & blocks: http://screencast.com/t/6ny0JTMsR For example this thumb: 300 X 160 it’s used for modules 1,2 and blocks 3,4. If you’re nut using those modules or blocks on your site then this thumb can be deactivated. In order to those changes take effect you need to regenerate the thumbnails: https://forum.tagdiv.com/existing-content/

Hope this help.
Thanks!

adarsh
Participant
#0

After installation:

When I check live Preview all the images in posts & below-related posts thumbnails shows perfectly.
But After Save and Activate the theme. The images are showing in white. (If we right-click on the white area, we can open image in new tab or window perfectly). I installed Regenerate Thumbnails nothing use. How to overcome with the issue.

Images are shown below:

Live Preview Image: Click Here

After Activate Image: Click Here

Bogdan B.
tagDiv Staff

Hello,
If you switch from another theme, it;s best to delete the old thumbnails as the other theme most certainly did not use the same thumbs as our theme, so you will have a lot of extra thumbs from both themes. In this case it is recommended to use ‘force regenerate’ as it will delete the old thumbnails as well not just replace the old ones.
I hope this helps.
Thank you!

Mayapur Voice
Participant
#0

I am switching to Newspaper theme but am still not able to decide which thumbnail regenerator to use. So far I remember reading documents, you have recommended three plugins at different places: Regenerate Thumbnails, Force Regenerate Thumbnails and Thumbnail Upscale. Which one works the best with Newspaper theme when switching from another theme? I have around 700 images in media gallery most of them used in some 300 posts so I really would like to take an informed decision. Thanks.

simchris
tagDiv Member

WordPress cannot enlarge images; so consider adding the “thumbnail upscale” plugin which will allow stuff to enlarge and crop to fit the theme image sizes (you may have to do regenerate thumbnails also).

Good luck!

robynisstrange
tagDiv Member

In addition I found a workaround. If I go into my media library and do a list view. when i refresh, the image that failed shows up but grayed out. if I then click regenerate thumbnails there and go back to grid view, the image shows up and I can then select it from my media library. I am sure you can understand why this is less then ideal when trying to do posts for a site that I update many times per day. I do think this is some sort of a bug in the template.

Bogdan B.
tagDiv Staff

Hello,
It is normal to see only one image in the library and many thumbnail created for that particular image. The theme creates different thumbnails and different sizes for a single image that are used in it’s modules and blocks. This affects loading times a great deal as the featured image on modules and blocks does not need to load the full size image. Instead it simply loads the smaller thumbnail created for that particular image.
You can read more about thumbnails here: https://forum.tagdiv.com/theme-thumbs/
You can see a list of thumbnail getting generated here: http://screencast.com/t/OqgLsiUG5xlW
In order to save some space on your server, you can select just the thumbs you want to use from this list and uncheck the others so no unused thumbs will get generated. Then you can use a plugin that deletes the old thumbnails and creates the new ones you chose called ‘force regenerate
I hope this helps.
Thank you!

stephane
tagDiv Member

I already did the “Regenerate Thumbnails”.And i saw on my ftp that it’s oki.

Catalin
tagDiv Staff

Hello dailynews,

Our theme uses a lot of predefined thumbnails in blocks and modules. If you check the Theme panel->Block settings area you can see the list with all dimensions of the thumbs wich is used in the theme and which elements -> blocks/modules uses -> http://screencast.com/t/tQuimSer9 If you want to exclude the cropping system wich you have to use the right dimension for your images.

Our theme uses the system of cropping from center to top. The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size used by the theme. Basically, when a post it’s displayed on the page in a block, the featured image displayed is not the one which you uploaded in the media file, it’s a thumb cropped from the original image at the precise dimension. To change the picture orientation most likely you will need a different cropping system. We use a WordPress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Our theme crop (cut) thumbnails in some cases to avoid creating a lot of thumbnails in order to reduce to load more spaces on the server.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate.

Hope this helps!

Thank you for the message!

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