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Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello Vlad. Thank you for the response. Unfortunately, it has proven to be challenging for me to do all the resizing – certainly not practical and kind of impossible in reality. This is why I did ample research on your theme, including speaking with your colleague on my requirements prior to purchase.
However, this didn’t turn out well. And I tried various ways to see how I can make it work, but to no avail. In the end, I had to approach you for your kind assistance.
Will a custom plugin that forces the generation of images (to my needs) be a possible solution for Newspaper theme? In detail, I was using such a plugin to generate the right thumbnails for my current theme.
I’m sorry to be troubling you on the same matter, but I really hope you can help me out this time. Thank you so much Vlad.
Hi,
Please make sure that you have a stabile connection to internet and the theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that the theme is enable https://tagdiv.com/how-to-activate-the-newspaper-theme/ and you use a ssl.
Thank you!
Hi,
We recommend to use php 7.2 and 7.3 also we tested the last version with php 7.4 and everything seems to be ok.
Please provide some more details about the problem with “REST API error” also some screenshots can help -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi Emirmontana, what error you get? please provide some more details.
Normal if you are using a ssl and all theme requirements are set there should be no problems -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
As I know the 500 errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi trimage, do you get any errors in console when you open the editor ?
Also make sure that the theme settings are as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ make sure that you have set this code in .htaccess -> https://i.imgur.com/HvFOqNs.png
Let me know the results!
Hi willough3, from your details is like the theme plugins were disable, activate theme back will fix the situation. I remember that this situations appeared for some users then the traffic was big and the host disabled the theme plugins, because, with a large traffic those need more resource that the host can not offer.
Also make sure that the theme settings are as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and you are using a correct host for your needs -> https://i.imgur.com/XZTiPLs.png
Let me know the results!
Hi,
Did you not made a theme backup before theme update? Also to have the same design you need to make sure that the theme plugins are updated and activate (I think that this is the problem you are facing).
Make sure that there is no plugin or security module that is interfering with the theme plugins when you try to updated them an make sure that the theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Also for internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Let me know the results!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello @Patrianto !
If all your requirements are green as in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/ Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please take a look at our documentation here: https://forum.tagdiv.com/installing-demos/ Also from the loading speed of your website I would recommend you to make sure that you follow our system requirements here: https://forum.tagdiv.com/requirements-for-newspaper/
Let us know the result !
Thank you !
Hi Shashi_Mishra,
Make sure that the theme requirements are se as in our guide -> https://forum.tagdiv.com/search/requirements/
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi,
Is possible to be some installation problems, please delete the theme and reinstall it again, also make sure that all theme requirements are set as in this guide https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any plugin conflicts.
If the problem persists, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks you!
Hi venkatreviewrider, please make use sure that there were no problems during the theme installation (to be sure, you can delete and reinstall the theme), also make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any plugin conflict (try only with theme plugins).
If there are still some problems, please provide some more details and some screenshots.
Let me know the results!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
